The Cat Wheel Company Reviews (1)
The Cat Wheel Company Rating
Description: Pet Exercising Service
Address: 10 Hughes St #202A, Irvine, California, United States, 92618-1960
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www.petwheels.com
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Review: I purchased a cat wheel from The Cat Wheel Company and have been trying to get a hold of someone from the company for almost a year now to return the product. I have tried calling the phone number on their website only to get a message the the number is no longer is service. I have also tried emailing them using the email address on their website only to receive a message saying that their company is currently in transition and that someone will get back to me as soon as possible. I have also tried contacting their parent company (The Pet Wheel Company) with the email address sending me the same message and the phone number taking me to a car dealership in California. I am beyond frustrated with the situation and feel that the company's practices are irresponsible and that it is unacceptable to just ignore customers. I would greatly appreciate some help getting in contact with the company to resolve this issue because all forms of communication that I have tried thus far have led me down dead ends. The cat wheel was several hundred dollars and start falling apart almost as soon as I got it, hence why I am seeking a return/refund of my money.Desired Settlement: I am seeking to contact the company in order to return the product and receive a refund for the purchase price.