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The Chawla Law Firm

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The Chawla Law Firm Reviews (2)

Complaint: ***
I am rejecting this response because:
I received a response regarding my claim against ***s plumbing & I rejected their responseI tried to reply but it closedThe original repairs were not done in the springThey were done in July while I was off on summer vacation (I am a teacher)I can show proof of a cancelled checkNo receipt was givenI don't know why they don't give receiptsI have no idea what I paid for in labor, parts, and taxI called back before school began in August to say the faucet was continuing to leak and was told *** would come and he did not show upNobody called to tell me he could not make itI called two days later and was told he got tied up with a big job*** his wife/secretary says she does not have record of my callsShe said she checked the answering machineThere wouldn't be a message because I spoke to her personally!I went back to teaching and the small leak grew worseIn December I called again to say this had to be fixedAgain I was told someone would come and they didn't show upI made a comment on Facebook about poor service from a plumber in TaftI did not name the companyThat's when *** called me and said *** would not be comingAt that point I hired another plumber who fixed the leak and discovered the original parts/valves were still inside my faucet/handlesThey had never been replaced by *** in July! I have the photos of those parts in a previous email to you.
Regards,
*** ***

I'm answering request about complaint of  Mrs. [redacted], she called us during Christmas Holiday and informed me that what he had done in Spring 2016 was leaking, she started conversation very nice and I mistakendly told her he might have to charge small fee, since it was so many months ago....

Well that was the wrong thing to say on my part because  he would have most likely not charged her.  Her attitude changed immediately. But I told her I would send him over next day, she informed me she was a teacher and she could call  only when she was off. So  I went back and checked all calls that came in Spring and found her call in July, She informed me that she had left 2 messages and I never called back, so I also looked for those messages and could not find them. We now have answering service and I get faxed and text for each call. Meanwhile I called her the next morning to tell her [redacted] would be there that morning and she told me she was probably going to call another plumber, she had already started trashing [redacted] on facebook that morning and  then I told  [redacted]  not to even go after that and he would have repaired any issues needed, he always leaves with the customer happy. , that is just the type of plumber he is

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Address: 2800 Post Oak Blvd #4100, Houston, Nevada, United States, 77056

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