The Children's Heaven

I am writing because of my concern This past two weeks we have been having some heavy winds in Las Vegas Nevada and the window in my master bedroom began to crackI contacted XO windows and had some guys comes out to inspectAt first I thought a bird flew into it but after inspection, the XO windows representatives determine the cause being a manufacturer defect with the term a fish eye crackThey said the window will be replaceTwo plus weeks the glass has arrived and appointment for the guys to install been madeThey are saying that a $labor charge is something that I will have to payI called the company in Las Vegas and explained it should not be something I should absorb as this is a defect from the manufacturerThe branch manager MrChris *** never returned my call so I voiced my concern to the corporate office in Phoenix Arizona and spoke to his manager MrDallas ***To make a long story short, they both had a lack of sympathy and stuck by the two year poli