Sign in

The Chocolate Bar

Sharing is caring! Have something to share about The Chocolate Bar? Use RevDex to write a review
Reviews The Chocolate Bar

The Chocolate Bar Reviews (3)

Thank you for your correspondence ID [redacted] Every effort was made to contact and satisfy this customerShe was extremely impatient and condescendingWe finally offered her a complete party for peopleincluding wine dessert and appetizers which the value was $she declinedWe make every effort to ensure our guests enjoy the time hereRarely does personality conflictsbetween wait staff and guests occur but this I believe is the caseThe employee in question is no longer a employeeI believe we handled this appropriatelyThank You for the opportunity to answerRegardsBob [redacted] AGMChocolate Bar

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Bob [redacted] refused to return my phone calls and emails for weeks. Finally, I called the business and he happened to answer the phone. He pretended to not know anything about my complaint and was extremely rude to me on the phone. He finally offered me a wine tasting for a party of 8 to resolve my complaint. I explained to him that I do not drink wine and that his offer is not something that I would be able to take advantage of.  I explained I would just like to be refunded. He refused. Being in the restaurant/ hospitality industry for over 10 years I know for a fact the cost of a wine tasting for 8 does not come close to covering the cost of my bill and bad experience.   
With that said, I would like to be refunded for the bad food, bad customer service and refusal to work with me on resolving the matter. 
Regards,
[redacted]

Thank you for your correspondence ID [redacted]Every effort was made to contact and satisfy this customerShe was extremely impatient and condescending. We finally offered her a complete party for 8 peopleincluding wine dessert and appetizers which the value was $200.00 she declinedWe make every effort...

to ensure our guests enjoy the time here. Rarely does personality conflictsbetween wait staff and guests occur but this I believe is the caseThe employee in question is no longer a employee. I believe we handled this appropriatelyThank You for the opportunity to answerRegardsBob [redacted]AGMChocolate Bar

Check fields!

Write a review of The Chocolate Bar

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by adding a photo

The Chocolate Bar Rating

Overall satisfaction rating

Address: 114 Chippewa Street, Buffalo, New York, United States, 14202

Phone:

Show more...

Web:

This website was reported to be associated with The Chocolate Bar.



Add contact information for The Chocolate Bar

A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated