The Christiana Center For Oral & Maxillofacial Surgery, P.A

In response to your letter dated 9/8/2014, we learned that our patient, [redacted] had written to you regarding an overpayment refund His insurance w;s not received and posted•in our office until 7/9/ not 6/2/as stated in his complaint We have issued a reimbursement check to [redacted] dated 8/21/14, (check# [redacted] I have checked with our bank, the checks before and after [redacted] s have been presented weeks ago I will be contacting him to see if he is in possession of this check, or if it needs a stop payment and a reissue Unfortunately, W do not'have notations on [redacted] 's account regarding any of these callsWe do have several lines in the office and typically they are not all in use at onceTherefore, we will have to look further into .the reason [redacted] was unable to reach our office directly Again, I will contact [redacted] to see if he is in receipt of check# ***It has been issued over a month ago Thank you for notifying over officeI can be reached directly at [redacted]