The CJ Dowling Company, Inc.

The following letter, along with a check for $is being sent to MrR*** January 24, Daniel R*** *** *** *** *** Houston, TX *** Dear MrR*** Thank you for expressing your views about your recent service. We
appreciate the opportunity to resolve your issue to your satisfaction. We are very thankful that you were willing to express your concerns and needsI can do something about it when that happens. While we don’t get many complaints, I take it very seriously when we do. I want to be absolutely sure every one of our clients is treated fairly and they feel they’re receiving great value when they call us for service, day or night This was an unusual situation, as you, the homeowner, were not able to be there to authorize the work at the time of service. We apologize for any miscommunication that occurred. We understand that your desired outcome is a billing adjustment of $700. We would like to resolve the situation to your satisfaction, and will be refunding you the entire amount of $ Sincerely, Greg S***

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 11910926, and find that this resolution is satisfactory to me. 
The refund of the entire amount is above and beyond my expectation and I am very pleased with the outcome.I understand the the amount is in the mail and I will watch for arrival of the letter.
Regards,
Daniel R[redacted]