*** *** of ***, ME contacted the Clipper Ship Inn early in the morning of 9/12/to inquire about availability for Oct & 15, for two adults*** was told there was a nite minimum with a 50% non refundable deposit required to secure the reservationShe agreed with the
terms of the reservation policy and provided her credit card informationPer her request, the reservation was processed along with a deposit of $early afternoonA reservation confirmation and copy of her credit card receipt was mailed to her that day.By her own admission, *** called hours later to cancel the reservationShe was reminded of the "no refund" cancellation policy and that the reservation was processed hours before her same day cancellation*** contacted the Clipper Ship Inn several times demanding a refund of the deposit monies paid to dateEach time she called, it was explained to her that the reservation was "no refund"She was offered the option to book for an alternate date which she refused to consider.We did not process the balance for the second night stay in hopes of selling the room for the two nights to another customerAs it turned out, we could only sell the room one night during the weekendThe funds in question covered the costs incurred as a result of ***'s cancellation requestIn summary, the Clipper Ship Inn stands by its decision
*** *** of ***, ME contacted the Clipper Ship Inn early in the morning of 9/12/to inquire about availability for Oct & 15, for two adults*** was told there was a nite minimum with a 50% non refundable deposit required to secure the reservationShe agreed with the
terms of the reservation policy and provided her credit card informationPer her request, the reservation was processed along with a deposit of $early afternoonA reservation confirmation and copy of her credit card receipt was mailed to her that day.By her own admission, *** called hours later to cancel the reservationShe was reminded of the "no refund" cancellation policy and that the reservation was processed hours before her same day cancellation*** contacted the Clipper Ship Inn several times demanding a refund of the deposit monies paid to dateEach time she called, it was explained to her that the reservation was "no refund"She was offered the option to book for an alternate date which she refused to consider.We did not process the balance for the second night stay in hopes of selling the room for the two nights to another customerAs it turned out, we could only sell the room one night during the weekendThe funds in question covered the costs incurred as a result of ***'s cancellation requestIn summary, the Clipper Ship Inn stands by its decision