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The Clubhouse Bar and Grill in Newtown, PA

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The Clubhouse Bar and Grill in Newtown, PA Reviews (1)

Review: I purchased a Take-Out Order. A large plain pizza,turkey ClubWrapw/French Fries)& a side FF. The food arrived, we proceeded to put the food on our plates,the Pizza-was a big melty blob of cheese,not firm-a huge mess.The Turkey BLT wrap had a hair in it&the fries,were raw, hard, just not thoroughly cooked. I called right away-spoke to Manager, he said his name is [redacted],he seemed so reluctant to believe what I was telling him-even responding"our food is really good here"-After that exchange-we reached an agreement. [redacted] assurred me- "A Credit"-. I asked if they could note that in there system, so when I would use the credit, it would have some cross reference. However, when I did try to use our "credit, while on the phone to place our order, suddenly a voice came over the phone: and he said: this the Owner "[redacted]". He proceded to say very angrily, that he found it hard to believe there was a problem with everything on my order,& he wasn't going to give me a credit! Then he said the most scariest words..ever!.. "I know who you are".. I told him at that time, I would be reporting this.Desired Settlement: I just wanted a credit for the food. It was not edible. I paid for food that we could not eat.Roughly $40.00-food/delivery/tip. The Driver deserves a tip/$5.00., I am talking roughly $35.00. However, the comment made to me, was to intimidate & harrass me. I will not stand for that. I think it is imperative the Revdex.com know that the Owner, conducted himself toward me in this way.

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Description: Restaurants

Address: 501 South State Street, Newtown, Pennsylvania, United States, 18940

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