Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]
Good afternoon, We have received a complaint from this patientI have investigated and she does not an outstanding balance for account [redacted] She does have another account outstanding balance on account [redacted] for $and her most recent payment was on I have also checked with the White Plains Associates and she does not have any balance with them as wellPlease have the patient call our customer service line if she has any other concerns###-###-####Thank youIrma F [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] ***
Hi, I am responding to the compliant filed by [redacted] regarding the bill for $This was for referred lab services processed by the facilityIn the review of the account this is not in collections, we did mail out patient statements but the account has been on hold while the issue was researched for the missing checkI apologize for the run around it seems with the technical glitch of the faxed cleared check, in order for us to locate the payment we have to have that informationThe check and payment has been located and we have applied it to the account and it is closed in full.Please let me know if you have any further questions or need any additional informationI again sincerely apologize for your frustration and length of time it took to resolve this issueI will be following up directly with the team that handled this case
The business has responded Please see below:We take complaints very seriously in our effort to help our patients in the best way possibleThe present complaint has been solved and patient is getting a refund for full amount paidPatient is aware and refund has been fully completed
Thank you
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** *** **
Good afternoon,? We have received a complaint from this patientI have investigated and she does not an outstanding balance for account ***She does have another account outstanding balance on account *** for $and her most recent payment was on 06/**/I have also
checked with the White Plains Associates and she does not have any balance with them as wellPlease have the patient call our customer service line if she has any other concerns###-###-####.? Thank youIrma F*
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
Hi,? I am responding to the compliant filed by *** *** ** regarding the bill for $This was for referred lab services processed by the facilityIn the review of the account this is not in collections, we did mail out patient statements but the account has been on hold while the issue
was researched for the missing checkI apologize for the run around it seems with the technical glitch of the faxed cleared check, in order for us to locate the payment we have to have that informationThe check and payment has been located and we have applied it to the account and it is closed in full.Please let me know if you have any further questions or need any additional informationI again sincerely apologize for your frustration and length of time it took to resolve this issueI will be following up directly with the team that handled this case
The business has responded. Please see below:Upon receipt of your complaint on October **, 2015, we reviewed our reimbursement records and confirmed that the Complainant was owed $8.90. We issued a check for $8.90 and mailed it on November *, 2015.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]
Good afternoon, We have received a complaint from this patientI have investigated and she does not an outstanding balance for account [redacted] She does have another account outstanding balance on account [redacted] for $and her most recent payment was on I have also checked with the White Plains Associates and she does not have any balance with them as wellPlease have the patient call our customer service line if she has any other concerns###-###-####Thank youIrma F [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] ***
Hi, I am responding to the compliant filed by [redacted] regarding the bill for $This was for referred lab services processed by the facilityIn the review of the account this is not in collections, we did mail out patient statements but the account has been on hold while the issue was researched for the missing checkI apologize for the run around it seems with the technical glitch of the faxed cleared check, in order for us to locate the payment we have to have that informationThe check and payment has been located and we have applied it to the account and it is closed in full.Please let me know if you have any further questions or need any additional informationI again sincerely apologize for your frustration and length of time it took to resolve this issueI will be following up directly with the team that handled this case
The business has responded Please see below:We take complaints very seriously in our effort to help our patients in the best way possibleThe present complaint has been solved and patient is getting a refund for full amount paidPatient is aware and refund has been fully completed
Thank you
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** *** **
Good afternoon,? We have received a complaint from this patientI have investigated and she does not an outstanding balance for account ***She does have another account outstanding balance on account *** for $and her most recent payment was on 06/**/I have also
*
checked with the White Plains Associates and she does not have any balance with them as wellPlease have the patient call our customer service line if she has any other concerns###-###-####.? Thank youIrma F
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
Hi,? I am responding to the compliant filed by *** *** ** regarding the bill for $This was for referred lab services processed by the facilityIn the review of the account this is not in collections, we did mail out patient statements but the account has been on hold while the issue
was researched for the missing checkI apologize for the run around it seems with the technical glitch of the faxed cleared check, in order for us to locate the payment we have to have that informationThe check and payment has been located and we have applied it to the account and it is closed in full.Please let me know if you have any further questions or need any additional informationI again sincerely apologize for your frustration and length of time it took to resolve this issueI will be following up directly with the team that handled this case
The business has responded. Please see below:Upon receipt of your complaint on October **, 2015, we reviewed our reimbursement records and confirmed that the Complainant was owed $8.90. We issued a check for $8.90 and mailed it on November *, 2015.
Revdex.com:At this time, I have not been contacted by White Plains Hospital Center regarding complaint ID [redacted].Sincerely,[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]