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The Coney Island

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Review: My husband and I went to the Coney on September 13, 2013 for dinner. The bill was for $56.24 that's with a $3 dollar trip. However the Coney also charged me for a second transaction of $22.34. Now I'm not 21 so we did not have a tab. We actually were asked to leave because the kitchen was closed and everyone under 21 had to be out, I told the man I couldn't leave until we paid. The service was so bad, we were there 3 hours. After waiting an additional 30 minutes we were able to pay for our meal, then I came to find they had ran my card for a charge I did not authorize. I've never had this trouble anywhere else, so I contacted my bank who wanted me to contact the Coney first. I called 3 times this past Saturday September 21st, requesting to speak with a manager. I got the run around all evening that no manager was available to call back at this time, so I would and still no manager. Finally I was able to get ahold of the manager, who did not help me at all. He said the bank was closed and wouldnt be able to look into it until Monday. Monday has came and gone, I received no call. I called twice and gave the manager all the information he requested, he stated he would call back but of course no call. I'm very disappointed with being given the 'run around'. We really enjoyed going to the Coney, however we will not be going back after this. I would like to receive my $22.34 that was taken from my bank account without my permission.Desired Settlement: I would like to be refunded for $22.34, that was taken from my account without my permission and without me knowing. I paid for my meal which was for $56.24, there was no reason to charge me again. If it was a mistake I should of been informed of it when my card was ran.

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Description: RESTAURANTS

Address: 642 Philadelphia Street, Indiana, Pennsylvania, United States, 15701

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