We will be sending Mr [redacted] a refund in the amount of $for the coupon he purchased and request that he does not come back to our bakery after the incident he cited
To whom it may concern,First of all, we are certainly not pleased that there is an unhappy customerWe pride ourselves on serviceHowever, mistakes are madeWe know there will be mistakes made, the difference in our company is we like to think we do a better job in rectifying any and all mistakes
as best as we can for each situation Our decorator did what was written on the order formI will further investigate to see which one of my staff had taken the order for the cakeTo me it seems that there was dialogue that the cake would not look adequate given the information taken for the cake order., it was placed anyway Furthermore, I ask my staff to show all cakes before being handed to customerWhy was the issue not brought up at the time of purchase? Also, the entire cake I presume was consumed and saw in one of the derogatory Facebook posts that the cake was "tasty" I don't feel a full refund for a cake that was consumed and labeled as tasty to be fairI am willing to speak with customer to come to a resolution.Chris A***
We will be sending Mr. [redacted] a refund in the amount of $10.00 for the coupon he purchased and request that he does not come back to our bakery after the incident he cited.
We will be sending Mr [redacted] a refund in the amount of $for the coupon he purchased and request that he does not come back to our bakery after the incident he cited
To whom it may concern,First of all, we are certainly not pleased that there is an unhappy customerWe pride ourselves on serviceHowever, mistakes are madeWe know there will be mistakes made, the difference in our company is we like to think we do a better job in rectifying any and all mistakes
as best as we can for each situation Our decorator did what was written on the order formI will further investigate to see which one of my staff had taken the order for the cakeTo me it seems that there was dialogue that the cake would not look adequate given the information taken for the cake order., it was placed anyway Furthermore, I ask my staff to show all cakes before being handed to customerWhy was the issue not brought up at the time of purchase? Also, the entire cake I presume was consumed and saw in one of the derogatory Facebook posts that the cake was "tasty" I don't feel a full refund for a cake that was consumed and labeled as tasty to be fairI am willing to speak with customer to come to a resolution.Chris A***
We will be sending Mr. [redacted] a refund in the amount of $10.00 for the coupon he purchased and request that he does not come back to our bakery after the incident he cited.