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The Cooper Companies

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The Cooper Companies Reviews (5)

Initial Business Response / [redacted] (1000, 5, 2015/09/18) */ We regret to hear that you have experienced difficulties with our rebate programWe have approved your rebate for $as a good will gesture and you should receive it in 4-weeksWe have reviewed your submission and it was unfortunately rejected because the images of the receipts we not legible We apologize for any inconvenience this may have caused Sincerely, Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/09/29) */ (The consumer indicated he/she ACCEPTED the response from the business.) Thank you for your response and I accept your offer

Initial Business Response / [redacted] (1000, 5, 2015/05/19) */ Contact Name and Title: [redacted] Consumer Ca Contact Phone: X-XXX-XXX-XXXX Contact Email: **@ [redacted] We are sorry for any inconvenience this may have causedOne of the terms of the rebate is that we will only honor rebate per year per personThis is stated in our terms and conditions on the rebate form, as well as on our web siteHowever, as a gesture of goodwill, we have approved the rebatePlease allow up to 4-weeks for processing Sincerely,

We regret to hear that you have experienced difficulties with our rebateWe have contacted your eye care provider and confirmed the eye exam and purchase and have approved your rebatePlease allow 4-weeks to receive your prepaid card in the mailThe reason it wasn't processed was we have no record of receiving the documents you submittedWe apologize for any inconvenience this may have caused

Initial Business Response / [redacted] (1000, 10, 2015/10/30) */ Contact Name and Title: [redacted] Consumer Ca Contact Phone: XXX-XXX-XXXX Contact Email: **@cvlens.com We regret to hear that you have experienced difficulties with our rebateOur records show that we received the submission on October 15, and it was approved October 19, Please allow 4-weeks from the date of approval to receive your prepaid card in the mailPlease feel free to contact us at **@cvlens.com if you have any questions or concernsSincerely,

We regret that you have experienced difficulties with our rebate program We have approved your rebate for a $prepaid Visa card as a good will gesture Please allow 4-weeks to receive the prepaid card in the mail One of the requirements is that the rebate has to be submitted within days of the purchase date; unfortunately, this submission was past that time frame To avoid any issues in the future, please ensure that the rebate is submitted within the required time frame We apologize for any inconvenience this may have caused

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Address: PO Box 141131, Spokane Vly, Washington, United States, 99214-1131

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