Initial Business Response / [redacted] (1000, 8, 2016/02/16) */ The customer is aware that repair for the transmission is in the process to be resolved and the vehicle returned ASAPWe have communicated and they understand the process for completion at this time Sincerely Orie [redacted] Initial Consumer Rebuttal / [redacted] (3000, 10, 2016/02/17) */ Orie has finally answered our calls, yet he still hasn't figured out what's wrongWe suggested he take it to a transmission shop and get a rebuilt or new transmission put in it and first he said he can't afford it but by the end of the conversation he said he might have to take it & have a rebuilt or new transmission put in it at his expense
Initial Business Response /* (1000, 8, 2016/02/16) */
The customer is aware that repair for the transmission is in the process to be resolved and the vehicle returned ASAP. We have communicated and they understand the process for completion at this time.
Sincerely Orie [redacted]
Initial...
Consumer Rebuttal /* (3000, 10, 2016/02/17) */
Orie has finally answered our calls, yet he still hasn't figured out what's wrong. We suggested he take it to a transmission shop and get a rebuilt or new transmission put in it and first he said he can't afford it but by the end of the conversation he said he might have to take it & have a rebuilt or new transmission put in it at his expense
Initial Business Response / [redacted] (1000, 8, 2016/02/16) */ The customer is aware that repair for the transmission is in the process to be resolved and the vehicle returned ASAPWe have communicated and they understand the process for completion at this time Sincerely Orie [redacted] Initial Consumer Rebuttal / [redacted] (3000, 10, 2016/02/17) */ Orie has finally answered our calls, yet he still hasn't figured out what's wrongWe suggested he take it to a transmission shop and get a rebuilt or new transmission put in it and first he said he can't afford it but by the end of the conversation he said he might have to take it & have a rebuilt or new transmission put in it at his expense
Initial Business Response /* (1000, 8, 2016/02/16) */
The customer is aware that repair for the transmission is in the process to be resolved and the vehicle returned ASAP. We have communicated and they understand the process for completion at this time.
Sincerely Orie [redacted]
Initial...
Consumer Rebuttal /* (3000, 10, 2016/02/17) */
Orie has finally answered our calls, yet he still hasn't figured out what's wrong. We suggested he take it to a transmission shop and get a rebuilt or new transmission put in it and first he said he can't afford it but by the end of the conversation he said he might have to take it & have a rebuilt or new transmission put in it at his expense