The Copley Group

Initial Business Response / [redacted] (1000, 10, 2016/06/23) */ [redacted] We have addressed the customer complaint as of today Initial Consumer Rebuttal / [redacted] (2000, 13, 2016/06/24) */ Hi the company contacted me yesterday and my window was fixed todayThank you very much for helping me resolve my issueBest regards ***

Sorry for the delay and yes we did contact the customer and have arranged for our company to complete his request
Please call if you have any questions*** ***

Revdex.com:I have reviewed the response made by the business in reference to complaint ID 12929773, and find that this
resolution is satisfactory to me.
I was contacted Monday (Jul 16) at around 5:PM as per his voice mail Jul to set up an arrangementHe will be here Aug 2, to do the work hopefully get this completed/doneThank you for now, will advice if not successful Aug

Initial Business Response /* (1000, 10, 2016/06/23) */
***
We have addressed the customer complaint as of today
Initial Consumer Rebuttal /* (2000, 13, 2016/06/24) */
Hi the company contacted
me yesterday and my window was fixed todayThank you very much for helping me resolve my issueBest regards ***