The Copper Exchange

Review: I purchased 200 one pound copper coins from The Copper Exchange, LLC. I incorrectly thought the copper coins were .80 instead of $8.00 per coin. Consequently, I mailed a certified bank check in the amount of $1,600 to the Copper Exchange. When my daughter tried calling to cancel the order, the owner [redacted] refused to stop the order even though it wasn't shipped yet. When she indicated that we would be returning the copper coins when I received them, he stated that their "return" policy was 7 days. My question is how can they have a return policy when I still have not received the coins. [redacted] also stated that he would send a tracking number for the coins on Thursday May **, 2013 and we have not received any type of shipping tracking notification. My daughter attempted to call a couple of times today to get the tracking number. Her first call was not returned, the second call was answered by a machine and then she was hung up on. Finally, the third call she called from another phone number and [redacted] answered. He still would not give her a tracking number and when she threatened to report his business, he simply stated "go ahead" and laughed. The Copper Exchange has extremely poor business practices and should not be allowed to continue in this matter. I expect full restitution for this matter to be resolved.Desired Settlement: I want a refund of the full amount for coins I still have not received - $1,599.96. If the coins are ever actually received, I will send them back per my expense for shipping.