The Copper & Slate Company, Inc. Reviews (2)
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me for now.
We have a collection claim against the consumer. He claimed to have a written lease cancellation agreement with the landlord. We do not see one in the file. He has not provided us with a copy of this agreement or proof he paid the cancellation fee. Regarding contact at work, one letter was sent to...
him c/o his place of employment. The outside of the envelope was clearly marked in in red "PERSONAL & CONFIDENTIAL" There is no marking on the envelope indicating it is from a collection agency. Under the Fair Debt Collection Practices Act, once a debtor notifies the agency to cease conact at work, the agency must do so. Once he notified us to cease contact at work, we did so.