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The Corporate Connection

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The Corporate Connection Reviews (2)

[redacted] purchased a notary seal on January 5, 2016 ONLINE with her choice of credit card. Her credit card was charged the same day Jan 5th (Not three days later). Her order was notary status was confirmed and her order was shipped January 7th by Priority Mail and received January 12th. We have a...

Very SECURE System ONLINE by [redacted] to assure secure orders. I am not sure why the customer received two other charges on her credit card from other companies, she should call her bank regarding those charges which have nothing to do with our company. The Customer ordered the Notary Seal Online with her credit card (We do not accept [redacted]) so her order is not returnable because it is a custom item and there is nothing wrong with the seal she received. We have been very busy here and try to get to the return phone calls as quickly as possible. Our phone lines are available 9-4 eastern time Monday - Friday (closed for 1 hour break 12:00 - 1:00pm). We understand the customers concern when other charges appear on their credit card, but we want to assure the customer our website is SECURE and scanned everyday. Here is a sample of GEO TRUST button on our website. Hope this info helps. Thank youThe following site has been issued a QuickSSL™ certificate to enable server securityDomain: http://www.allstatenotarysupplies.com Status:ActiveSerial Number:[redacted]Validity Period:9-Jul-2015 to 10-Aug-2016

The Customer ordered a Notary Stamp with our company. It is our policy that we confirm all Notary Orders to make sure they are an active Notary Public (We get a handful of orders each day which people try to order a notary stamp and are not even a notary public, thats why we confirm to prevent...

fraud). We could not confirm this customer and we usually call customer to have them fax over a copy of their notary certificate. Customer was upset about delay and and cancelled his order. The Credit Manager was out with the flu and when she got back a credit was put back on the Customers Credit card on November 24th, 2015. Trans. #: [redacted]We do not like unhappy customers or cancelled orders and do our best to get orders out as soon as possible after confirmation of notary status. The order for this customer has been cancelled and credited back to the customer.

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