The CPE Discount Store

I bought a test to take online and the test never appeared. I have been calling for two weeks, sent emails, and no response. I want a refund of $35.I bought a test on March 21st. The test never appeared on my account and I have not been able to contact the company or get a response via email. I want a refund of $35.Desired SettlementI would like a refund of $35 to take the test and get credit else where.

I purchased a package to allow me unlimited downloads for CPE Credits for one year. I ordered 4 classes and received 2 but still haven't received the other 2. I have spoken with customer service one time and they assured me they would send the other two right out. I didn't receive anything so I followed up with two emails and then tried to call again, I had to leave a voice mail each time I called because no one would answer the phone. They assured me in the voice mail they would get right back with me and this was over two weeks ago. As of today, I still haven't heard anything from them. Also, there I left a negative review as and there was another one on the site as well. I checked today and both of those have been removed. Per their website, there is a 90 refund period if you are dissatisfied.Product_Or_Service: 1 Yr Subscription for self StudyOrder_Number: [redacted]Desired SettlementI needed the courses for completion by year end of the required courses for my CPA license. I had to go to another site and pay for additional courses. I would like my money refunded.

I paid for a test to get CPE credit and submitted the test, but have not received a cpe certificate and can get no response from the company. I placed purchase order [redacted] and paid for a test to obtain CPE credit toward my CPA accreditation. The test was not posted online, so I contacted the company and they sent me an excel version. I took the test and submitted it as instructed, but received no response. I've tried to contact the company on multiple occasions, leaving five voice mails, 4 e-mails and made multiple attempts through the "contact us" screen on the web page, with no response. Desired SettlementI would like a phone call in response and simply wish for my test to be graded and the CPE credit I paid for to be awarded.

Have had a 1 year subscription with company since april 2015 for all class access. Only one course delivered. Mutiple follow ups phone/email.This company is supposedly to allow me to download all their CPE accounting courses for a annual 137.00 subscription fee. I made multiple requests for classes in Jan and Feb 2016. I only received one. I have sent multiple e-mails and left multiple messages via their voicemail. No one at this company has made any kind of response. I would like my 137.00 subscription fee refunded. I am on SS disability so it would be very hard right now to make this up from with another website.Desired SettlementMy whole 137.00 subscription fee refunded back to me which ends April 15, 2016.

Paid for 1 year unlimited CPE subscription, but never received any course material as promised/advertised.Order No. [redacted] & [redacted] ordered on Feb 14 2016. Order status remains "Pending" as of today (Feb 25 2016). Have not received any course material through email; online test were not enabled. Several follow email attempts had been sent to company, no reply.Desired SettlementRefund annual subscription fee of USD139

I paid for two CPE books for two different courses with Purchase OrderOrder Information Order Number:[redacted] Order Date:Monday, 02 February 2015 Order Status:Pending Email: [redacted] Bill To Information Company Name: [redacted], Inc. Title: First Name: [redacted] Last Name: [redacted] PT** (EAs Only): Address 1: [redacted] Address 2: City: [redacted] Zip/Postal Code: [redacted] Country: [redacted] State/Province/Region: ** Phone:[redacted] Quantity Name SKU Price Subtotal 1 Network Perimeter Security - 20 CPE Credit Hours (Course Options: Test and Course Materials (+ $36.00)) CS403-T $36.00 $36.00 1 Hacking Exposed - 20 CPE Credit Hours (Course Options: Test and Course Materials (+ $37.00)) CS402-T $37.00 $37.00 SubTotal : $73.00 Shipping and Handling Fee : $0.00 Tax Total : $0.00 Total: $73.00 Customer's note: Please confirm via email This is an automated message:You just ordered a book course with the option "Test and Course Materials". This message is to confirm that we will be shipping this course out ASAP and you should have it within 3-7 business days.Once you have the book and feel ready to take the test, you can go back to http://thecpediscountstore.com and click "Online Testing" to take it. Our system automatically saves your answers every 5 questions, so please feel free to take your time as you study and test.Product_Or_Service: two cpe text booksOrder_Number: [redacted]Desired SettlementI would like them to send me the two books that they were paid for.Final Consumer Response Thank you for starting this process - however, yesterday I was able to reach the CPE Discount Store and found out what the problem was. My company credit that they had on record had expired. I told them my new company credit card number and my order went through. So, I would like to cancel this complaint.

Signed up for CPE courses and material not delivered. No response on email and voice messages from the firm.Signed up last June for annual subscription for CPE and used several courses in the past year with no issues or problem. However I signed up for another three courses and two courses has purchase order numbers and the third does not have anything. All are in pending status, meaning, these cannot be completed because the material is not delivered.I have called several times and left voice message and has also sent an email to follow up on delivering the material. So far there is no response from the firmDesired SettlementAllow the completion of the CPE courses as I have to meet the State Board's requirement.Final Consumer Response