I have tried on 2 different occasions to have someone come out and take a look at my foundation. I spoke with a customer service rep from Ottawa and they said someone would be contacting me the same week to set up an inspection. 2 1\2 weeks later still no call. If it takes this long to reply to a potential order, I can only imagine the response time to a warranty issue. On the other occasion we left a voice mail and no one returned our call...we won't be calling again
I have tried on 2 different occasions to have someone come out and take a look at my foundation. I spoke with a customer service rep from Ottawa and they said someone would be contacting me the same week to set up an inspection. 2 1\2 weeks later still no call. If it takes this long to reply to a potential order, I can only imagine the response time to a warranty issue. On the other occasion we left a voice mail and no one returned our call...we won't be calling again