The Credit Bureau of San Luis Obispo and Santa Barbara Counties

We show 1 account assigned to our office in June 2012. On 3/26/15 an on-line dispute was filed by the consumer through Trans Union claiming this account/balance was paid prior to our client sending it to collections. We contacted our client and verified no payments had been received and... balance remained due and payable. As required, we provided this information in our response to Trans Union and coded the account as "disputed" We contacted the consumer to discuss account and were told at that time she did not recognize our client's name & did not receive services from their office. The itemized statement of charges was pulled and sent to consumer with a request to review the information provided and respond to our office if she was still disputing so we could assist her in resolving.We have sent several statements and left messages requesting a call back since March 2015. we received no response until receiving notification from the BBB. This account would have initially reported to the bureau's approximately August of 2012. The only reporting status change since that time was to report as disputed upon receipt of the on-line dispute through Trans Union.

We show 1 account assigned to our office in June 2012.  On 3/26/15 an on-line dispute was filed by the consumer through Trans Union claiming this account/balance was paid prior to our client sending it to collections.  We contacted our client and verified no payments had been received and...

balance remained due and payable.  As required, we provided this information in our response to Trans Union and coded the account as "disputed"   We contacted the consumer to discuss account and were told at that time she did not recognize our client's name & did not receive services from their office.  The itemized statement of charges was pulled and sent to consumer with a request to review the information provided and respond to our office if she was still disputing so we could assist her in resolving.We have sent several statements and left messages requesting a call back since March 2015.  we received no response until receiving notification from the Revdex.com.
This account would have initially reported to the bureau's approximately August of 2012.  The only reporting status change since that time was to report as disputed upon receipt of the on-line dispute through Trans Union.

We verified with our client on 3/26/15 and again on 6/25/15 that this account has not been paid and balance remains outstanding.  If proof of payment is provided we can immediately submit to our client and close this account.  However,  at this time neither our office nor our client shows payment has been received.

Review: Cb Obispo is reporting inaccurate information on my credit report. Creditor claims account is in dispute but account is not mine verified by Transunion. Account is still reporting on Equifax and Experian and needs to be removed. I have had the account removed several times and it continually keeps being reinserted. Please remove account and do not let it be reinserted onto my report again.Desired Settlement: Remove account and do not reinsert. Stop reporting inaccurate information that I am not liable for on my report.

Business

Response:

We show 1 account assigned to our office in June 2012. On 3/26/15 an on-line dispute was filed by the consumer through Trans Union claiming this account/balance was paid prior to our client sending it to collections. We contacted our client and verified no payments had been received and balance remained due and payable. As required, we provided this information in our response to Trans Union and coded the account as "disputed" We contacted the consumer to discuss account and were told at that time she did not recognize our client's name & did not receive services from their office. The itemized statement of charges was pulled and sent to consumer with a request to review the information provided and respond to our office if she was still disputing so we could assist her in resolving.We have sent several statements and left messages requesting a call back since March 2015. we received no response until receiving notification from the Revdex.com.