The Curry Place

We are very sorry to hear a complaint about the incident that had happened in our restaurant on January 04, On behalf of the management of restaurantI would like to apologize for the inconvenience causedAt the same time, I would also like to bring some points into light without which the
story would be incomplete.The gentleman with his son dined in our restaurantWhile ordering, he handed out the paper to the Server stating "This is for you" He didn't mention he had a ***Which is promotion coupon for other restaurantThe server thought it was a just a paper, didn't look and put asideHe had a complete mealAfter, he asked the server for billWhile presenting bill, he asked for the discount for ***We have never such promotion on the restaurantThe *** was for other restaurant he want to useSo they denied to offer discount which was not for the restaurantHe paid the bill, even took leftover and leftAfter minutes, he called the Restaurant and asked why they didn't tell beforeThe server was not aware that he want to use other restaurant *** offer he want to useIt also doesn't make senseHe had his *** offer he can still use for the restaurant which he bought forI don't understand why he is mad not allowing him to use some other restaurant couponLater he call the restaurant again and threatened the server where they keep his coupon and go to police and report.Saturday evening he called restaurant again and ask about that *** he tried to use on Thursday why the server didn't let him knowI humbly told him sir, the *** was not for our restaurant so how can we offer discount and also you didn't clearly said to server that you had a *** you want to useThe servers are not aware of any Third Party Promotions which are not on effect on the restaurantHe was still mad and hung off the phone stating"you won't stay long, I will shut down your restaurant." And I said thank you

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered]
Complaint: ***
I am rejecting this response because:Let me address this response point by point: When the paper was given, it was mentioned that it was the *** Why would someone take a *** and never look at it? I have never had this as an issue at any other place, ever Yes, I paid the bill What was I to do? Refuse? Get into a confrontation? And as for "even took leftover and left," as I paid for this, why wouldn't I? Why is this relevant? Just to fill white space in a letter? The rationale given not once but twice by the staff is that the server was "new" and didn't know any better That excuse implies the fault lies with the server, and likely the manager who failed to properly train his staff When the manager, Ashok I presume, called me twice on my cell phone, after I posted a *** review, and after his rudeness, talking over me, interrupting, I blocked both calls I was concerned and thought I had a potential safety issue with not just a rude but a possibly physically threatening manager I said if he called me again or if he showed himself at my home, I would call the police The amazing ability of MrB*** to say that he "humbly" told me anything is simply a falsehood, as is his fabrication that I said, "I will shut you down." I have no such power I did say that with such business practices it may take time, but your business cannot succeed.I will assume that MrB*** will continue to dissemble, to state falsehoods, and continue to engage in customer unfriendly contacts MrAshok B*** hasn't mentioned it, but I also said that any restaurant is also in the people business, and being fair and considerate to customers is good business practice Though I was defrauded, I have offered to pay for what I did eat and left a (small) tip they certainly did not earn That MrB*** fails to compromise and continues to defend what cannot be defended means he has not understood what good business practices or religious or ethical practices are He is certainly in a minuscule minority of those who are not capable of speaking what actually happened nor exercising good and reasonable judgment.Regards,
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