The Daily Herald

Don’t pay for the Herald move on get it digital don’t give these people any money it’s a horrible horrible service don’t get the paper get it online they are overcharging and terrible terrible service and offer nothing to any veterans or senior citizens we’ve had that paper since 1976 and you guys are a horrible company The daily herald offers nothing to veterans or senior citizens because my father is 83 years old we’ve had the paper since 1976 We have to pay extra to get the paper delivered to our porch which is terrible service and he’s supposed to bring it to the front door and he whips it and throws it from the street basically hits the house at 6:30 in the morning it’s ridiculous.

We received your letter on Monday, August 10, regarding the above-mentioned complaint - # [redacted] We have spoken the Rod, 8/11/2015, and resolved the issueWe had received a subscription order from a 3rd party seller for a Benny P***, listed at the same address This is a different person and unfortunately his address was listed at Rod’s address We have canceled the service and did not charge Rod for the few papers he did receiveIf you have any other question, please feel free to give me a callRegards, Bob Bob W [redacted] PublisherHerald MediaNorth Freedom Blvd.Provo, UT 84603-[redacted] @heraldextra.com

We received your letter on Monday, August 10, regarding the above-mentioned complaint - #[redacted].  We have spoken the Rod, 8/11/2015, and resolved the issue. We had received a subscription order from a 3rd party seller for a Benny P[redacted], listed at the same address.  This is a...

different person and unfortunately his address was listed at Rod’s address.  We have canceled the service and did not charge Rod for the few papers he did receive. If you have any other question, please feel free to give me a call. Regards, Bob   Bob W[redacted]PublisherHerald Media1555 North Freedom Blvd.Provo, UT  84603-0710[redacted]@heraldextra.com