I recently placed my second order with The Rhinestone World and I have to say I'm less than pleased. The first order only a small part of my order was shipped and I had to wait additional time to get my products. They stated it was a shipping error. They DID give me a $50 credit towards my next order. I was willing to give them another shot, as they had just moved warehouses around the time I placed the first order. My second order was placed and I received the wrong items. I will now be late on my order for my customers. The Rhinestone world stated they would contact me first thing this morning to discuss the best way to get my items to me. Maybe their "first thing in the morning" and mine are two different things, because I've yet to receive that call. I ordered rhinestones, blue glitter vinyl, gold vinyl and instead I received red glitter, neon yellow glitter and white vinyl along with a headband. I'm happy to send these items back as I told them once I receive my items and a shipping label, but I am already going to be late on my order to the clients. I planned on having the weekend to knock them out before the due date of Wednesday this week. Now IF IM LUCKY I will receive the items on Tuesday. I won't be ordering with them anymore.
I recently placed my second order with The Rhinestone World and I have to say I'm less than pleased. The first order only a small part of my order was shipped and I had to wait additional time to get my products. They stated it was a shipping error. They DID give me a $50 credit towards my next order. I was willing to give them another shot, as they had just moved warehouses around the time I placed the first order. My second order was placed and I received the wrong items. I will now be late on my order for my customers. The Rhinestone world stated they would contact me first thing this morning to discuss the best way to get my items to me. Maybe their "first thing in the morning" and mine are two different things, because I've yet to receive that call. I ordered rhinestones, blue glitter vinyl, gold vinyl and instead I received red glitter, neon yellow glitter and white vinyl along with a headband. I'm happy to send these items back as I told them once I receive my items and a shipping label, but I am already going to be late on my order to the clients. I planned on having the weekend to knock them out before the due date of Wednesday this week. Now IF IM LUCKY I will receive the items on Tuesday. I won't be ordering with them anymore.