The Ding King Training Institute Inc

[redacted] had attended our two week training program in NJ. Our instructor got the flu for last 3 days of his 2nd week of training and the company was trying to arrange for [redacted] to attend our next training session for the 3 days he missed. Customer has elected to have invoice adjusted and we are glad...

to do so for those 3 missed days. Total credit agreed to is $1,200. The customer and company president spoke this morning and both parties are happy with the resolution. [redacted] is welcome to attend our NY training class at anytime in the future at no additional cost.

I am very sorry to read of [redacted]'s experience! Ding King is a family run business for the past 25 years and a complaint like this has never occurred. I take customer satisfaction very seriously and upon being notified by Revdex.com we immediately reached out to speak with [redacted] and have resolved the...

matter to the complete satisfaction of our customer. [redacted] received hands on over the shoulder training in a temporary training location while our new state of the art training center was being completed and I can see how her experience was less than perfect. I'm glad we were able to satisfy [redacted] and my offer to train her in our new NY facility or at our CA facility still stands.In the spirt of good business,[redacted], President

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]