The Direct Marketing Association

This is to re-confirm that we do not have [redacted] listed in the DMA suppression file -- our consumer name-removal serviceThe DMA Choice file serves to reduce unwanted advertising mailOnly our members are required to subscribe to this serviceIt would not affect mail from non-members, companies he does business with, local restaurants, political campaigns and many charitiesWe have reviewed the current suppression file, and he is not listed per his request and complaint to you and other Revdex.comsI would recommend that he file a complaint with his local postmaster regarding his concerns with local mail carriers since tampering with mail can be a serious violation under postal regulations [redacted] has contacted DMA directly as well as Revdex.com's in other regions with his concernsWe can assure him that he is not listed on our suppression fileIf he is interested in receiving promotional mail -- we suggest that he contacts companies that he would like to receive mail and catalogs from and ask to be put on their mailing and share listsWe are not the source of consumer names so we cannot provide his name for this purpose I appreciate your sending this complaint to our attention and we are happy to assist as needed in the future Sincerely, [redacted] DMA Accountability

This is to re-confirm that we do not have [redacted] listed in the DMA suppression file -- our consumer name-removal serviceThe DMA Choice file serves to reduce unwanted advertising mailOnly our members are required to subscribe to this serviceIt would not affect mail from non-members, companies he does business with, local restaurants, political campaigns and many charitiesWe have reviewed the current suppression file, and he is not listed per his request and complaint to you and other Revdex.comsI would recommend that he file a complaint with his local postmaster regarding his concerns with local mail carriers since tampering with mail can be a serious violation under postal regulations [redacted] has contacted DMA directly as well as Revdex.com's in other regions with his concernsWe can assure him that he is not listed on our suppression fileIf he is interested in receiving promotional mail -- we suggest that he contacts companies that he would like to receive mail and catalogs from and ask to be put on their mailing and share listsWe are not the source of consumer names so we cannot provide his name for this purposeI appreciate your sending this complaint to our attention and we are happy to assist as needed in the futureSincerely, [redacted] DMA Accountability

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
 
The DMA does not provide proof as I requested, only their word. which is not good enough since they added me not once, but twice to their mail suppression list without my permission.
The DMA is trying to divert attention from them by placing blame on the postal service. The postal service and it's employees are not going to selectively stop deliveries only from DMA members. If they did such a thing, it is logical this would be done indiscriminately with all advertising mail. If there was a problem with the postal service, this would also affect mail from companies I do business with, not just unsolicited advertisements. If there was a problem with the postal service this would also affect credit card offers, which it does not, there is a different company that handles that.
The only problem is not receiving unsolicited advertising which the DMA can stop with their mail suppression list, so this strongly suggests the problem is with them. Also I never see any mail from advertisers stating they are members of the Direct Marketing association.
 
 
 
 
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
 The DMA does not provide proof as I requested, only their word. which is not good enough since they added me not once, but twice to their mail suppression list without my permission.The DMA is trying to divert attention from them by placing blame on the postal service. The postal service and it's employees are not going to selectively stop deliveries only from DMA members. If they did such a thing, it is logical this would be done indiscriminately with all advertising mail. If there was a problem with the postal service, this would also affect mail from companies I do business with, not just unsolicited advertisements. If there was a problem with the postal service this would also affect credit card offers, which it does not, there is a different company that handles that.The only problem is not receiving unsolicited advertising which the DMA can stop with their mail suppression list, so this strongly suggests the problem is with them. Also I never see any mail from advertisers stating they are members of the Direct Marketing association.    
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

This is to re-confirm that we do not have [redacted] listed in the DMA suppression file -- our consumer name-removal service. The DMA Choice file serves to reduce unwanted advertising mail. Only our members are required to subscribe to this service. It would not affect mail from non-members,...

companies he does business with, local restaurants, political campaigns and many charities. We have reviewed the current suppression file, and he is not listed per his request and complaint to you and other Revdex.coms. I would recommend that he file a complaint with his local postmaster regarding his concerns with local mail carriers since tampering with mail can be a serious violation under postal regulations. [redacted] has contacted DMA directly as well as Revdex.com's in other regions with his concerns. We can assure him that he is not listed on our suppression file. If he is interested in receiving promotional mail -- we suggest that he contacts companies that he would like to receive mail and catalogs from and ask to be put on their mailing and share lists. We are not the source of consumer names so we cannot provide his name for this purpose. I appreciate your sending this complaint to our attention and we are happy to assist as needed in the future. Sincerely, [redacted]DMA Accountability

This is to re-confirm that we do not have [redacted] listed in the DMA suppression file -- our consumer...

name-removal service. The DMA Choice file serves to reduce unwanted advertising mail. Only our members are required to subscribe to this service. It would not affect mail from non-members, companies he does business with, local restaurants, political campaigns and many charities. We have reviewed the current suppression file, and he is not listed per his request and complaint to you and other Revdex.coms. I would recommend that he file a complaint with his local postmaster regarding his concerns with local mail carriers since tampering with mail can be a serious violation under postal regulations.
 
[redacted] has contacted DMA directly as well as Revdex.com's in other regions with his concerns. We can assure him that he is not listed on our suppression file. If he is interested in receiving promotional mail -- we suggest that he contacts companies that he would like to receive mail and catalogs from and ask to be put on their mailing and share lists. We are not the source of consumer names so we cannot provide his name for this purpose.
 
I appreciate your sending this complaint to our attention and we are happy to assist as needed in the future.
 
Sincerely,
 
[redacted]
DMA Accountability