The Discovery Tree Reviews (1)
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The Discovery Tree Rating
Description: Child Care Centers
Address: 4814 Drexelbrook Drive, Drexel Hill, Pennsylvania, United States, 19026
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www.thediscoverytree.net
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Review: They withheld tuition for services not rendered even though I gave more than 2 weeks notice. Also called to discuss the matter and she refused to call us back or meet face to face. When we went to discuss the matter he refused to let us in the building, threatened small claims court and a restraining order. He also told us that he would call the cops on us even though he was charging us for the week for our daughters placement in the class.Desired Settlement: I would like my full security deposit of $390 refunded.
Business
Response:
From: [redacted] <[email protected]>
Date: Mon, Jul 8, 2013 at 3:38 PM
Subject: FW: confirming receipt of fax
To: "[redacted]" <[redacted]>
Dear [redacted],
I sent my response to Complaint ID: [redacted] ([redacted]) by fax on July 2, 2013. My fax machine printed a result of OK for all six pages. I called immediately after I sent it and spoke with you. You asked me to email you the next day to confirm that it was received. I sent the email below as per your request. I did not receive a return email.
I received a letter in the mail on Friday, July 5th (dated July 2nd) stating that my response was not received. I tried to call several times today to find out if my fax was received, but the phone system seemed to be down. I called again this afternoon and was able to get through; I left a message on your voicemail.
I know you must be so busy. I respectfully request a reply at your nearest convenience to inform me as to the status of my response. In case you did not receive it, I attached another copy in PDF format.
Thank you for your consideration.
Sincerely,
Owner/Director
The Discovery Tree
Drexel Hill, PA 19026
[redacted] (cell)
(www.thediscoverytree.net