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At our property the prices change daily, but once you are quoted a price it is good for hoursThis means you have hours to come back and lease with that price that you were quoted [redacted] and [redacted] were quoted a price and came in and leased a unitPer our company policy we can hold a unit at the quoted price but once we place in you in a specific unit and then you decide to back out because you have to push your move in date back then you go on the waitlist and at that point your quote that you were quoted for that unit is voidedYou must go to whatever the rates are for that day[redacted] had been working with [redacted] the last few months and hasn't even talked to [redacted] When [redacted] noticed a comment [redacted] left on Facebook, [redacted] was confused becauseshe hadn't even spokento [redacted] , she was workingwith her Husband.After reviewing what was written on Facebook, [redacted] asked [redacted] if she was rude or disrespectful to him and he said "no"[redacted] and [redacted] were very hard to deal with [redacted] bullied our leasing agent, had her sister call and harass the staff, and vulgar languagewas used [redacted] would call yelling and [redacted] would call back minutes later to apologize for his wife's actions and temper problem[redacted] has always followedcompany policies and proceduresShe reports to the managerof the property to ensure that everything is doneaccording to Fair Housing standards

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