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The Diva's Closet LLC

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Reviews The Diva's Closet LLC

The Diva's Closet LLC Reviews (5)

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meA few items were incorrect in the statement by the owner though I was told by the sales clerk that the store would close at the end of March, which is why I went there in Feb I would not have driven almost an hour in each direction if I knew they would be closed I called first,, the number was disconnected, so I went to see if there was a sign on the door on how to contact the owner, but there was nothing on the door but a Revdex.com sticker And I was not told when the check would appear, no one ever gave me a date She said it would be sent and I said "When" and she did not know but said look for a Chase envelop No date was ever given Since I was told the items sold right away, (to me that meant end of Oct or beginning of Nov.) and I hadn't received a check yet, I was worriedI read some reviews on line that led me to believe I had a right to worry The day I received the check, I notified Revdex.com that I received it, as I did not want to cause any trouble to the store, all I wanted was the check Thank you, ***, and good luck to you in your future endeavors Regards, [redacted]

To whom it may concern:This is a frivolous claim and Ms [redacted] has been harassing me,convinced my employee to give her an item (a pony hair black Coach handbag)that was my property, and signed all documents stating everything was picked upand no money was due to herMs [redacted] was given notice to come to the store to pick up herremaining items due to the closure of the storeAttached you will find theexecuted sign-out sheet showing she did receive all unsold merchandise backfrom the storeThe only item she questioned was whether or not The Dooney& Bourke bag sold, which it didI have also attached the completetransaction log that is all calculated by my POS system and cannot be tamperedwith, as it is being leased by a third party and also reflects how sales tax,etc is tabulatedMs [redacted] was given a copy of her fully executed contract onthe day she brought her items to the store at the beginning of NovemberThecontract states: “-Although we consider the priceyou would like to see your item sell for, we have sole discretion on pricingeach itemWe look for the following when pricing your item:a - condition of the itemb - the designerc - whether or not you included dust bags, receipts and/orboxesd - popularity of the itemAdditionally,if you do not like our initial pricing on your item(s), you are always welcometo pick them up to keep without a penalty within days.” Ms [redacted] did not report any questionsor discrepancies until several days after I closed the business, which wasalmost months laterShe used all her earnings as “in-store credit,” which isalso photographed from my computer and attachedConclusion: Ms [redacted] is trying toscam me in several areasShe has sent numerous emails trying to get money fromme, which is NOT owed to herShe received all her items and has no money leftin her accountThere is nothing else I can do at this pointMy business isclosed and if the harassment continues I will file a restraining order againstMs [redacted] as well as contacting her workplace: [redacted] to letthem know that she has been sending long harassing emails during businesshours Please let me know if you have further questions.Best regards,***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meA few items were incorrect in the statement by the owner though I was told by the sales clerk that the store would close at the end of March, which is why I went there in Feb I would not have driven almost an hour in each direction if I knew they would be closed I called first,, the number was disconnected, so I went to see if there was a sign on the door on how to contact the owner, but there was nothing on the door but a Revdex.com sticker And I was not told when the check would appear, no one ever gave me a date She said it would be sent and I said "When" and she did not know but said look for a Chase envelop No date was ever given Since I was told the items sold right away, (to me that meant end of Oct or beginning of Nov.) and I hadn't received a check yet, I was worriedI read some reviews on line that led me to believe I had a right to worry The day I received the check, I notified Revdex.com that I received it, as I did not want to cause any trouble to the store, all I wanted was the check Thank you, ***, and good luck to you in your future endeavors.
Regards,
*** ***

To Whom it May Concern- *** *** was given notice to pick up remaining items dueto the closure of the storeShe came in on January 29, and picked up herremaining items and was told her check would be mailed out on or aroundFebruary 15, I mailed it on
February 10, I attached all thedocuments to support that She was paid; She was paid the entire amountdue to her and The documentation from Chase Bank that a bill payment wasissued.The contract which *** *** signed does state:“16-Coupons, sales and other discounts may be given at any time at the discretionof The Diva’s Closet without consent from the consignorI give my permissionto allow The Diva’s Closet to decide if/when to have sales and apply discountsto any/all my items.” -Profits will be split 60/for allitemsConsigner receives 40%. Theattachments are from my POS system and may not be tampered withThe sale isdocumented from the very second it is processed ***
*** did not come to a vacant store without any noticeShe was fully awareof the intentions for the owner to close the store and had all the informationneeded to know she would be paid in a timely manor Please letme know if anything else is needed. Bestregards,
***

To whom it may concern:This is a frivolous claim and Ms*** has been harassing me,convinced my employee to give her an item (a pony hair black Coach handbag)that was my property, and signed all documents stating everything was picked upand no money was due to
her. Ms*** was given notice to come to the store to pick up herremaining items due to the closure of the storeAttached you will find theexecuted sign-out sheet showing she did receive all unsold merchandise backfrom the storeThe only item she questioned was whether or not The Dooney& Bourke bag sold, which it didI have also attached the completetransaction log that is all calculated by my POS system and cannot be tamperedwith, as it is being leased by a third party and also reflects how sales tax,etc is tabulatedMs*** was given a copy of her fully executed contract onthe day she brought her items to the store at the beginning of NovemberThecontract states: “-Although we consider the priceyou would like to see your item sell for, we have sole discretion on pricingeach itemWe look for the following when pricing your item:a - condition of the itemb - the designerc - whether or not you included dust bags, receipts and/orboxesd - popularity of the itemAdditionally,if you do not like our initial pricing on your item(s), you are always welcometo pick them up to keep without a penalty within days.” Ms*** did not report any questionsor discrepancies until several days after I closed the business, which wasalmost months laterShe used all her earnings as “in-store credit,” which isalso photographed from my computer and attached. Conclusion: Ms*** is trying toscam me in several areasShe has sent numerous emails trying to get money fromme, which is NOT owed to herShe received all her items and has no money leftin her accountThere is nothing else I can do at this pointMy business isclosed and if the harassment continues I will file a restraining order againstMs*** as well as contacting her workplace: *** *** *** to letthem know that she has been sending long harassing emails during businesshours Please let me know if you have further questions.Best regards,***

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Address: 11521 Fm 620 Ste 275, Austin, Texas, United States, 78726-1167

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