The Diva's Closet LLC

To whom it may concern:This is a frivolous claim and Ms. [redacted] has been harassing me,convinced my employee to give her an item (a pony hair black Coach handbag)that was my property, and signed all documents stating everything was picked upand no money was due to...

her. Ms. [redacted] was given notice to come to the store to pick up herremaining items due to the closure of the store. Attached you will find theexecuted sign-out sheet showing she did receive all unsold merchandise backfrom the store. The only item she questioned was whether or not The Dooney& Bourke bag sold, which it did. I have also attached the completetransaction log that is all calculated by my POS system and cannot be tamperedwith, as it is being leased by a third party and also reflects how sales tax,etc is tabulated. Ms. [redacted] was given a copy of her fully executed contract onthe day she brought her items to the store at the beginning of November. Thecontract states: “5 -Although we consider the priceyou would like to see your item sell for, we have sole discretion on pricingeach item. We look for the following when pricing your item:a - condition of the itemb - the designerc - whether or not you included dust bags, receipts and/orboxesd - popularity of the itemAdditionally,if you do not like our initial pricing on your item(s), you are always welcometo pick them up to keep without a penalty within 5 days.”  Ms. [redacted] did not report any questionsor discrepancies until several days after I closed the business, which wasalmost 3 months later. She used all her earnings as “in-store credit,” which isalso photographed from my computer and attached. Conclusion: Ms. [redacted] is trying toscam me in several areas. She has sent numerous emails trying to get money fromme, which is NOT owed to her. She received all her items and has no money leftin her account. There is nothing else I can do at this point. My business isclosed and if the harassment continues I will file a restraining order againstMs. [redacted] as well as contacting her workplace: [redacted] to letthem know that she has been sending long harassing emails during businesshours.  Please let me know if you have further questions.Best regards,[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. A few items were incorrect in the statement by the owner though.  I was told by the sales clerk that the store would close at the end of March, which is why I went there in Feb.  I would not have driven almost an hour in each direction if I knew they would be closed.  I called first,, the number was disconnected, so I went to see if there was a sign on the door on how to contact the owner, but there was nothing on the door but a Revdex.com sticker.  And I was not told when the check would appear, no one ever gave me a date.  She said it would be sent and I said "When" and she did not know but said look for a Chase envelop.   No date was ever given.  Since I was told the items sold right away, (to me that meant end of Oct or beginning of Nov.) and I hadn't received a check yet, I was worried. I read some reviews on line that led me to believe I had a right to worry.  The day I received the check, I notified Revdex.com that I received it, as I did not want to cause any trouble to the store, all I wanted was the check.  Thank you, [redacted], and good luck to you in your future endeavors. 
Regards, 
[redacted]