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The Document Lady

PO Box 93161, Lakeland, Florida, United States, 33804-3161

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Reviews Legal Document Help, Paralegal The Document Lady

The Document Lady Reviews (%countItem)

check for the bankruptcy to be done
I'm a disable person without a job with a kidney transplant and I'm afraid that this person is going to take this money that I really need. Thank you

Desired Outcome

They has not been reply my email or answer my phone calls. it has been to long and I have not been able to get an status of the forms that I need in order to process my bankruptcy.

The Document Lady Response • Jul 30, 2019

From: ***@***.com
Sent: Tuesday, July 30, 2019 12:43 PM
To: 'Shelley ***
Subject: RE: Revdex.com Complaint #***

THEN TAKE THIS AS MY ANSWER - I HAVE NOT HEARD FROM THIS PERSON SINCE I SENT HIM THE FIRST DRAFT ON MAY 20!

Customer Response • Jul 30, 2019

(The consumer indicated he/she DID NOT accept the response from the business.)
I sent them all the document that she requested and I have been trying to get more information about where to go to take a bankruptcy court that I need and she did not help at all. I have been trying to call and she hang up the phone or do not answer my calls. attached you can see my calls and my email and my txt messages. Thanks.

I contacted Angela S to prepare my bankruptcy paperwork. Our first conversation was very brief. She over talked me & kept cutting me off. I brushed it off as her just having 'one of those days'. Each time we emailed she wrote me in all caps & she had an attitude. I told her that I didn't appreciate the way she talked to me & she needed to treat her clients better. She emailed me back & instead of apologizing to me, she responded back with a very hostile email. I asked her to just correct the issues on my paperwork & send it back to me so I could file it with the court. She again responded back with another hostile email. I called her (March 2, 2019) & asked why she was treating me this way & she said 'because you're an f* it? then she hung up on me. I called her back twice but she wouldn't answer my call. She emailed me back & demanded that I send her my income information. When I did she responded back with an email & was taunting me, stating that I couldn't add & I was lying about my income. She said that I'd probably hire someone else to do the paperwork, lie to them about my income, & she would be happy to watch me get thrown out of court. I told her that I didn't want to use her services anymore. She said that if I breached my contract with her she wouldn't refund my money. I never signed a contract with her. She never completed my paperwork with the updated information so I could file it. She didn't even attempt to work with me over the phone so we could make sure we were on the same page about the information that needed to be submitted on the paperwork.

Desired Outcome

Refund I would like for her to refund me the $280 that I paid her via money order. I would also like for her to never contact me ever again!

The Document Lady Response • Mar 15, 2019

From: ***
Sent: Friday, March 15, 2019 2:21 PM
To: 'Revdex.com'
Subject: RE: Revdex.com Complaint Case# ***

DON'T KNOW WHO THIS PERSON IS.

Customer Response • Mar 15, 2019

(The consumer indicated he/she DID NOT accept the response from the business.)
She knows who I am. I have the emails between us & I also can provide call records from the few times I reached out to her via phone. This lady is delusional for saying she doesn't know who I am!

The Document Lady is great she did a Bankruptcy for me, my best friend, sister, and my grandmother. She is the best never had an issue with getting any information from her.

I call Angela for my bankruptcy proceedings, I am very happy and I have all my papers to send to the court, I did not have to spend a lot of money to solve my problem. I would recommend Angela to anyone. Thank you, Angela. Maria L T

She took my money and did not deliver the product. Every time I ask her for it, I get belittled and I get the run around.
I sent her the money at the end of July. By August 7th I had already completed what changes I wanted completed for the rough draft and the class. I called to ask and she was very rude and hung up on me. I emailed her back and forth to no avail but basically she acts like I'm dumb, she belittles me, and she doesn't say a thing about my documents. It left me in a worse situation than I was in before because I trusted her to be honest and do the right thing. I want my money back or my documents.

I sent her a money order which she received. Also, she now goes by Angela S.

Desired Outcome

Refund or my documents back.

The Document Lady Response • Sep 11, 2018

FIRST DRAFT WAS SENT TO HER BY EMAIL ON JULY 31, 2018. THE EMAIL ASKED HER TO DO 3 THINGS: (1) REVIEW FOR CHANGES OR CORRECTIONS; (2) EMAIL ME AFTER YOU TAKE THE FIRST COUNSELING COURSE; AND THEN (3) GIVE ME A CALL SO I CAN GET YOUR CREDIT REPORTS. SHE EMAILED ME (SEE THIS EMAIL ATTACHED) ON AUGUST 6, STATING THAT SHE HAD TAKEN THE FIRST COURSE; SHE DID NOT REQUEST ANY CHANGES, AND SHE NOT INDICATE IF EVERYTHING WAS OK; SHE ALSO NEVER CALLED SO I COULD GET HER CREDIT REPORTS. I AM STILL WAITING FOR HER REPLY TO ITEMS (1) AND (3).

The Document Lady failed to provide the service she claimed she would do and has been paid for.
In April I contacted Angela 'The Document Lady' for assistance with filing for divorce after finding her name online. We spoke on the phone and she said she can help with that and told me the steps that would take place. I was not ready to go forward with it and did not have the $150.00 that she required at the time and spent April and May receiving email after email from her asking if I still wanted her help. I explained that yes I did when I had the extra money I would. She sent me a questionnaire to fill out with personal information for myself and my husband. On August 13, 2018 I filled out the form and mailed it certified with a money order for $150.00 as she instructed. She acknowledged receipt of papers and payment on 08/16/18. She said she would need 1 to 2 business days to compile a rough draft of the divorce fillings for me to review and would email them to me. On 08/22/18 I emailed her asking about the status of the paperwork and got no response. I then called her the very same day and she answered, when I said who I was she said she didn't know anyone named*** and abruptly hung up on me. I attempted to call her back several more times and it went to voice mail. I then had a friend try to call her and she ended up hanging up on her when she found out who It was. I then told her in a text I would report her to the FBI. No response. On 08/23/18, the day I am writing this, she has sent me 5 repeat emails in large bold text stating; " SO HOW DID THINGS GO WITH THE FBI? NOTHING? TOOOO BAD. SOOOO SAD. AND TELL YOUR GIRLFRIEND TO TAKE A HIKE TOOOOO!!!!!" she then attempted to call me this afternoon and I let it go to voicemail. She said " The FBI contacted me and we need to speak it's urgent" Well I hadn't called the FBI yet but I did speak to the local police dept for advice so I know she was lieing. This is the last communication I wish to have with this person. She should not be in business. At this point she did not follow through with what I hired her to do and I want my $150.00 refunded. If I had know the amount of grief she has caused people in the past I would not have contacted her. No other services are requested from her and she needs to destroy my personal information that she has. Luckily I have fraud protection in place already. I am only requesting a refund because services were never rendered as promised.

Desired Outcome

Refund of $150.00 in a money order as I had to send her.

The Document Lady Response • Aug 24, 2018

I SEE NO EVIDENCE TO SUBSTANTIATE ANY OF THESE LIBELOUS AND FRAUDULENT ALLEGATIONS. ESPECIALLY IN LIGHT OF THE FACT THAT ALL DOCUMENTS HAVE BEEN DELIVERED AS AGREED.

I hired this woman to prepare my bankruptcy papers and after she received payment she disappeared.
AFter I received the email telling me to complete the first bankruptcy course, I responded as directed to let Angela know that I had completed it. There was no response. I called and got her on the phone, told her that I had done as she had asked and she said ok. After that, when I emailed her she acted as if she didn't know who I was and will not answer or return phone calls.

Desired Outcome

I would either like to have the paperwork completed or receive a refund for the $280 I had paid.

The Document Lady Response • May 23, 2018

HAVE NOT HEARD FROM HER SINCE I SENT 1ST DRAFT ON 3/14/18

Customer Response • May 24, 2018

(The consumer indicated he/she DID NOT accept the response from the business.)
She claims to not have heard from me since I sent her money in March. Why would I send her $280 and then never follow up? I have emails that she sent me in April, pretending to not know who I was after I stated my name several times. After I received this response, I phoned her and now she will answer her phone to tell me she has no record of all of the voicemails I have left her but because of the complaint she is no longer obligated to do the job I paid her for.

Customer Response • May 26, 2018

(The consumer indicated he/she DID NOT accept the response from the business.)
I have already paid the $250 fee and the $30 fee for the credit reports. That is the fee that was quoted to me for bankruptcy paperwork.

The Document Lady Response • May 29, 2018

I WILL BE VERY HAPPY TO COMPLETE PAPERWORK, IF SHE WOULD JUST FOLLOW THE INSTRUCTIONS I SENT HER ON 3/14/18.

I sent this woman paperwork to write up my bankruptcy forms. She stated that I was to give her half the money upfront she would do a 1st draft. She sent me a copy and asked in the email if it was correct I sent her a email back stating it was not correct. She rudely demanded we send her the rest of the money.I feel the work should be correct before I pay her to finish it. She now says if I don't pay her the rest of the money we are done doing business. I have asked for a refund of my initial payment because the work she has done is not right. She has refused.
Product_Or_Service: bankruptcy forms drawn up

Desired Outcome

Refund I would like her to finish the paperwork correctly so I can file it and I would send her the second half of the payment for the final draft but if she refuses I would like a refund of the money I paid.

The Document Lady Response • May 24, 2018

CLIENT PAID HALF OF MY FEE AND I SENT HER 1ST DRAFT. SHE REFUSES TO PAY THE SECOND HALF. SHE IS NOT ENTITLED TO A REFUND.

Customer Response • May 25, 2018

(The consumer indicated he/she DID NOT accept the response from the business.)
She sent me a first draft yes but it was completely wrong the information on it was incorrect all I asked for was a correct version of the first draft. Why would I pay her more money when the first draft was not right. Also after filling this complaint she called my phone and left me a nasty message and called me very vulgar and disrespectful names. Then called again the other day and left a message saying I filled my complaint and I still have nothing to show for it. She is harassing me now because she didn't do her job right. She is a very rude and unprofessional person I don't sudggest working with her.

Customer Response • May 25, 2018

(The consumer indicated he/she DID NOT accept the response from the business.)
That's ok I have also filed a complaint with the Florida Attorney Generals office and I won't stop till everyone knows what kind of person she is!

The Document Lady Response • May 25, 2018

IF SHE WANTS THE WORK COMPLETED, SHE NEEDS TO PAY THE REST OF THE FEE, AS AGREED.

Angela S 'The Document Lady is very rude and not stable. After I sent her 250.00 I never received the documents she was suppose to do
for the money
I saw The Document Lady sdvertise in ***. The add stated she was located by my house, A Lie. When I Talked to her she was very rude. I needed the documents completed in a timely manner. I sent her 2 payments of 125.00 each by registered mail. She would only take money orders. She never completed the document. When I tried to call her she wouldnt take my calls. At this point demanded refund for not doing the work.

Desired Outcome

I simply want a refund for not completeng any work.

The Document Lady Response • Apr 17, 2018

From: angela (mailto:[email protected])
Sent: Tuesday, April 17, 2018 3:32 PM
To: ***'
Subject: RE: Revdex.com Complaint Case# *** (Ref*)

FIRST, LET'S SET UP THE TIME LINE --

3/5/18 --*** ("PR") FIRST CALLED ME ABOUT HIS NEED TO FILE FOR BANKRUPTCY. ON THAT SAME DATE, I EMAILED MY "TERMS OF SERVICE" TO HIM. SEE EMAIL 1.

3/12/18 -- I RECEIVED PR'S COMPLETED QUESTIONNAIRE AND DEPOSIT OF $125 AND SENT HIM AN EMAIL CONFIRMING RECEIPT. SEE EMAIL 2.

3/14/18 -- I EMAILED THE FIRST DRAFT OF PR'S DOCUMENTS TO HIM, WHICH CLEARLY CONTRADICTS PR'S STATEMENT THAT NO WORK WAS EVER COMPLETED. SEE EMAIL 3.

3/23/18 -- PR'S FINAL PAYMENT OF $125 WAS RECEIVED AND THE CREDIT REPORTS WERE RECEIVED ON 3/24/18.

3/27/18 -- PR STARTED HARASSING ME ABOUT WHEN I WAS GOING TO FINISH THE WORK. SEE EMAIL 4.

3/28/18 - I INFORMED PR THAT I HAD ONLY JUST RECEIVED HIS FINAL PAYMENT ON FRIDAY, MARCH 23 AND THAT I HAD NOT BEEN ABLE TO DEPOSIT IT UNTIL TUESDAY, MARCH 27 AND I ALSO INFORMED HIM THAT IT HAD NOT YET EVEN CLEARED MY ACCOUNT. SEE EMAIL 5.

4/2/18 - I BEGAN PREPARING THE FINAL DRAFTS AND ON 4/3/18, THEY WERE EMAILED TO PR. SEE EMAIL 6.

4/3/18 - LESS THAN ONE WEEK AFTER RECEIVING HIS FINAL PAYMENT, I RECEIVED PR'S EMAIL EFFECTIVELY BREACHING OUR CONTRACT. TELLING ME HAD HIRED SOMEBODY ELSE AND THAT HE NO LONGER NEEDED MY SERVICES. SEE EMAIL 7. PLEASE NOTE HIS STATEMENT THAT HE TOLD ME "LAST WEEK" THAT HE WANTED A REFUND. REALLY? ONE WEEK PRIOR TO 4/3/18, I HAD NOT EVEN RECEIVED HIS FINAL PAYMENT! TO USE HIS WORDS "I DON'T WANT A DRAFT, I WANT A REFUND." OBVIOUSLY PR DOES NOT UNDERSTAND HOW CONTRACTS WORK.

4/4/18 -- BECAUSE I AM AN HONEST PERSON, I EMAILED THE FINAL DOCS AND FILING INSTRUCTIONS TO PR, AS AGREED. SEE EMAIL 8.

I HAVE ALSO ATTACHED ALL THE DOCUMENTS THAT I SENT TO PR ON 4/4/18; CLEAR EVIDENCE OF MY GOOD FAITH AND MY FULFILLMENT OF MY CONTRACT WITH PR.

IN ANY EVENT, FROM THE DATE I RECEIVED INFO AND FIRST HALF OF PAYMENT IS 2 DAYS (3/12/18 TO 3/14/18). FROM THE DATE I RECEIVED FINAL PAYMENT TO THE DATE I DELIVERED FINAL DOCUMENTS IS 8 DAYS (3/23/18 TO 4/4/18, EXCLUDING SATURDAYS & SUNDAYS AND NOT EVEN TAKING INTO ACCOUNT THE FACT THAT I WAS NOT ABLE TO DEPOSIT BEFORE 3/27). THAT'S A TOTAL OF 10 DAYS TO COMPLETION OF PR'S DOCUMENTS. NOT EXACTLY EXCESSIVELY LONG.

AND YET PR COMPLAINS THAT "I never received the documents she was suppose to do." YET WHEN I SENT HIM THE DOCUMENTS HE HAD PAID FOR, HE STATED THAT HE NO LONGER WANTED THEM. PR CANNOT HAVE IT BOTH WAYS. HE COMPLAINS TO Revdex.com THAT NO DOCS WERE SENT TO HIM. AND THEN WHEN HE RECEIVES THE DOCUMENTS, HE COMPLAINS TO ME THAT HE DOES NOT WANT THEM. PR WANTS WHAT HE WANTS WHEN HE WANTS IT, BUT WHEN HE GETS IT, HE DOES NOT WANT IT.

ALL WORK HAS BEEN COMPLETED AS AGREED. PR IS NOT ENTITLED TO A REFUND.

ANGELA S
863 660 9881
________________________________________

Customer Response • Apr 17, 2018

(The consumer indicated he/she DID NOT accept the response from the business.)
I have said time and time again after reading all her negative reviews, before she did any work for me I asked for a refund as is my right as a very concerned client. She of course refused Instead she mailed me some useless documents. I would never trust her to fill anything out for me. Please take a moment and read all the negative reviews Just type in her phone no. 863 404 0934. Unfortunately I did not figure this out until I paid her. You will see that there is even a video, which was made with her permission, with a very disappointed client It was recorded with her permission You really have to watch it If you have you would. You would see she is obviously not well. She is also extremely rude and very obnoxious. I am done if Revdex.com doesnt see any of this then what further can I say PLEASE just watch the video of her and her client I guarantee you would want a refund also. Just remeber she offers free advice which is also aginst the rules. She as a paralegal is not allowed to advise but she did anything she could to get my money thank you. Please dont let anyone else do business with this lady!!!

The Document Lady Response • Apr 30, 2018

From: angela (mailto:[email protected])
Sent: Saturday, April 28, 2018 11:03 AM
To: 'Revdex.com'
Subject: RE: Revdex.com Complaint Case# *** (Ref*-***-***)
SOUNDS LIKE NOTHING AS MUCH AS THE TANTRUM OF A JUVENILE. NOT TO MENTION THAT NOTHING HERE HAS ANYTHING TO DO WITH THE CONTRACT I ENTERED INTO WITH PR.

PLEASE NOTE THAT PR DOES NOT DENY THAT WE HAD A CONTRACT. IN THE LAW, SILENCE DENOTES CONSENT. PR'S ACTIONS ACKNOWLEDGE THAT THERE WAS A CONTRACT. IF I HAD STOPPED WORK WHEN HE FIRST ASKED ME FOR A REFUND, PR WOULD HAVE BEEN IN BREACH OF THAT CONTRACT AND HE WOULD NOT BE ENTITLED TO A REFUND.

I DID NOT LISTEN TO PR WHEN HE TOLD ME TO STOP WORK; INSTEAD, I COMPLETED THE WORK. HOW RUDE OF ME WAS THAT? AND I COMPLETED THE WORK IN ONLY 10 DAYS! AS A RESULT OF MY BETTER JUDGMENT, PR IS NOT ENTITLED TO A REFUND.

IN EITHER EVENT, PR HAS RECEIVED ALL OF THE DOCUMENTS HE REQUESTED, SO HE IS NOT ENTITLED TO A REFUND.

I HAVE SUBMITTED SUFFICIENT EVIDENCE TO SUPPORT EVERY STATEMENT I HAVE MADE. PR HAS NOT PRESENTED ONE PIECE OF EVIDENCE TO SUPPORT ANY ALLEGATIONS. NOT THAT HE HAS MADE ANY ALLEGATIONS; ALL HE HAS DONE IS RANT AND RAVE ABOUT I'M NOT QUITE SURE WHAT!!!

ANGELA

Angela was very easy to work with and I would highly recommend her. She had my divorce papers to me within days of our first conversation.

Worked with Angela in 2013. I live in St Petersburg and everything was done by mail and phone. After submitting all info I naturally worried about my case and found Angela not very responsive when I called. I took it personally but I'm happy to report everything worked out fine. She didn't need me to tell her how to do her job. I recommend her to people all the time but tell them to practice patience when dealing with her.

Stay away from this lunatic. I spoke to her about bankruptcy paperwork and after deciding to go with another person she went ballistic with phone calls and voicemails. Called me stupid and dumb and laughed that I was going to get screwed and she would say hahahahha..

Contacted Angela the document lady about helping with filing Bankruptcy. She took my money sent me 1 draft and then did not hear from her again.
I contacted Angela to help me file my Bankruptcy . She gave me information that was correct told me her experience. She was loud and yelling at me over the phone but needing to file I was looking to be able to afford as I had 2 lawyer consults and they are so expensive I could not afford it. I check BB and she had a b- rating her complaints seen to be her rudeness I figured I could handle that .. I sent her 310.00 that was for her services and credit reports.. she sent me the paperwork to fill out and then a rough draft. I sent her an email and to correct some things and never heard from her again. 2 weeks later we had hurricane Irma go through so I thought well maybe she had not power..( I have a wedding business and I still called my clients and kept them up to date.) let 2 more weeks go by and called her told her who I was and she hung up on me. called back and left her a message to return my money or I will be going to a lawyer to do my bankruptcy and take her to court. This Lady is a scam. She is well versed in Bankruptcy law but has no intention of helping you. she does just enough to get you to send money order and look like she is going to do this.

Desired Outcome

I just want a refund of my 310 dollars so i can retain a lawyer to do my bankruptcy.

The Document Lady Response

From: angela (mailto:[email protected])
Sent: Tuesday, October 10, 2017 11:56 AM
To: 'Revdex.com'
Subject: RE: Revdex.com Complaint Case# *** (Ref*)

FIRST LET'S GO OVER THE CORRECT TIMELINE:
8/18/17 *** FIRST CALLED ME ABOUT BANKRUPTCY SERVICES

8/28/17 I RECEIVED THE COMPLETED QUESTIONNAIRE AND HER PAYMENT OF $310; I SENT HER AN EMAIL LETTING HER KNOW THAT SHE NEGLECTED TO INCLUDE ANY BUSINESS INCOME ON HER INCOME SHEET; I SENT HER THE INCORRECT INCOME SHEET SO SHE COULD SEE THE ERROR FOR HERSELF -- SHE ONLY PUT DOWN INCOME FROM RENTAL PROPERTY. I ALSO SENT HER A NEW INCOME SHEET FOR HER TO REDO. (Revdex.com: ATTACHED IS THE INCOME SHEET THAT *** SENT TO ME.)

8/31/17 I DID NOT RECEIVE THE CORRECTED INCOME SHEET, SO I EMAILED *** AGAIN, ASKING HER TO REDO THE INCOME SHEET

9/3/17 RECEIVED EMAIL FROM *** CLAIMING THAT HER INCOME WAS CORRECT; SHE REFUSED TO REDO THE INCOME SHEET

9/4/17 DESPITE HER FAILURE TO PROVIDE HER CORRECT INCOME INFO, I EMAILED THE FIRST DRAFT OF HER BANKRUPTCY DOCUMENTS TO ; I LATER RECEIVED A REPLY FROM *** WITH A FEW CHANGES. MY DRAFT EMAIL CONTAINED A LIST OF 3 THINGS FOR *** TO DO, THE 3RD BEING TO CALL ME SO I COULD GET HER CREDIT REPORTS. *** NEVER CALLED ME TO GET HER CREDIT REPORTS - EITHER BEFORE OR AFTER THE HURRICANE

9/10/17 HURRICANE IRMA HIT FLORIDA

9/21/17 *** CALLED ME VERY EARLY IN THE MORNING, WOKE ME UP, I WAS VERY ILL WITH BRONCHITIS AND COULD NOT SPEAK, SO I JUST HUNG UP THE PHONE. LATER THAT DAY I EMAILED *** THAT I WAS ILL AND THAT I ONLY GOT MY POWER BACK 3 DAYS BEFORE. I ALSO ASKED HER IF SHE HAD COMPLETED THE 3 ITEMS FROM THE DRAFT EMAIL
9/22/17 *** FILED THIS Revdex.com COMPLAINT

HERE IS THE TRANSCRIPT OF ONE OF THE MESSAGES THAT 'S SISTER LEFT ON MY PHONE IN THE AFTERNOON OF SEPT 21:
"ANGELA, I'M COMING TO GET YOU ***. I KNOW WHERE YOU LIVE AND YOU'RE GOING TO RETURN THE MONEY OR I'M GOING TO GET YOU. SO YOU WATCH YOUR BACK EVERY TIME YOU STEP OUTSIDE YOUR FRONT DOOR. YOU NEED TO RETURN THE MONEY OR I'M GONNA TO TAKE YOU DOWN ***."

I AM NOT GOING TO WASTE A GREAT DEAL OF TIME WITH THIS INCONSIDERATE, MEAN AND GREEDY COMPLAINT. HURRICANE IRMA HIT FLORIDA ON SEPTEMBER 10, 2017. I WAS LEFT WITHOUT ELECTRICITY, WITHOUT WATER AND WITHOUT TOILET FACILITIES UNTIL SEPTEMBER 18, 2017 -- FOR 8 DAYS. FOUR DAYS LATER, *** FILED THIS EGOTISTICAL COMPLAINT. *** ONLY CALLED ME ONCE BEFORE SHE FILED HER COMPLAINT. AND THAT CALL WAS ONLY TO INQUIRE ABOUT THE STATUS OF HER BANKRUPTCY DOCUMENTS; NOT TO ASK IF I WAS OK, OR IF MY FAMILY WAS OK, OR IF I HAD BEEN INJURED, OR IF I HAD ELECTRICITY, OR IF MY HOUSE WAS OK, OR IF MY CAR WAS OK, ETC. NO, SHE ONLY HAD ONE THING IN MIND -- HERSELF.

THIS COMPLAINT IS FULL OF NONSENSE AND LIES, NOT TO MENTION KINDERGARTEN GRAMMAR, PUNCTUATION AND SPELLING. ACCORDING TO HER TIMELINE MORE THAN 4 WEEKS PASSED FROM THE DATE I SENT HER FIRST DRAFT TO THE DATE THAT SHE FILED THIS COMPLAINT. ANYBODY WHO CAN COUNT CAN SEE THE NUMBERS DO NOT ADD UP. NOT ONCE DOES *** CLAIM THAT I DID ANYTHING WRONG; HER ONLY ALLEGATION IS THAT SHE DID NOT HEAR FROM ME DURING THE HURRICANE. REALLY? AND *** NEVER GAVE ME ANY TIME WHATSOEVER TO CURE ANY DEFECT OR DEFAULT, IF EVER THERE WAS ANY. SHE JUST SELFISHLY AND INCONSIDERATELY FILED HER COMPLAINT.

OFFER AND ACCEPTANCE: DOES NOT ALLOW YOU TO TAKE BACK THE OFFER WITHOUT CONSEQUENCES AND YOU ALSO CANNOT TAKE BACK THE ACCEPTANCE WITHOUT CONSEQUENCES. I OFFERED MY SERVICES AND SHE ACCEPTED. NOW SHE WANTS TO TAKE BACK HER ACCEPTANCE. SHE ATE HALF OF THE STEAK AND NOW SHE WANTS A REFUND FOR THE OTHER HALF. IT DOES NOT WORK THAT WAY IN THE REAL WORLD WHERE THE REST OF US LIVE! BUT TO A NARCISSIST IT DOES WORK THAT WAY.

ANGELA Y
863 660 9881

I sent this Woman a $250 money order to prepare Bankruptcy Paperwork on 8/23 it id now 9/19 she has not Delivered she does not return any Emails/Calls
I sent this Woman a $250 money order to prepare Bankruptcy Paperwork on 8/23 it id now 9/19 she has not Delivered she does not return any Emails/Calls, She Sent one Draft Immediately but that was it The Few Times we did Correspond she acted Angry and Well Crazy to be honest Writing responses in Large Bold Writing I Just want my Paper work Or A REFUND She Seems To Enjoy Torturing People during there hard times

Desired Outcome

Refund Please

The Document Lady Response

--------------------------------------------------------------------------------
From: angela y***
Sent: Thursday, October 05, 2017 11:25 AM
To: 'Revdex.com'
Subject: RE: Revdex.com Complaint Case# *** (Ref*)

Let's start with the timeline.

8/17/17 TL called me for the first time

8/28/17 I received TL's completed Questionnaire and her payment of $250

8/30/17 AM - I emailed the 1st draft to TL

8/30/17 PM - on the same day that I sent the draft, I received the first (AND ONLY)

call from TL asking for status--she was already very antzy

9/7/17 I began to finalize TL's the documents

9/10/17 Hurricane Irma hit Florida -- I lost power, water and toilet facilities

9/18/17 my electricity came back on

9/21/17 TL filed this mercenary complaint

I am not going to waste a great deal of time with this person's inconsiderate, mean and greedy complaint. Hurricane Irma hit Florida on September 10, 2017. I was left without electricity, without water and without toilet facilities until September 18, 2017 -- for 8 days. Three days later, TL filed this egotistical complaint. TL never called me (and she certainly never emailed me to check if I was even OK after the hurricane! TL narcissistically seems to think that I should have spent those 8 days looking for a place where I could finish her paperwork before I looked for a place for me and my son to shower, a place to get a hot meal and a place to use the toilet. And on top of all that she thinks she is entitled to a refund? She ate half of the steak and now she wants a refund for the other half? It's not happening. I can only assume that TL has suffered a head injury in the hurricane, otherwise why would anybody act to selfishly after what has just happened to all of us and in light of the many things we are all still going through to get our lives back to normal.

ANGELA Y

Customer Response

(The consumer indicated he/she DID NOT accept the response from the business.)
I paid for a service I am sympathetic to the hurricane but as a consumer I deserve an Update in a timely manner considering the hurricane I was only expecting and update from Angela but if you compare her response on her other complaints here she is always looking for a way to not to deliver either the paid service or offer a refund again she is a thief she Steals people's money she has done it many times before and there was no Hurricane any other time I demand a refund

I would recommend Angela to anyone, she is very prompt with documents and always very professional. I had a great experience doing business with her. I am giving her 5 Gold stars

Abusive lady has stolen only money available to resolve financial crisis. Also has possession of all essential personal data.
This abusive woman has stolen all the financial resources we had available to apply towards resolving our financial hardships. Additionally she is in possession of all of our personal and financial data. Given the lack of professionalism, and empathy that she has shown throughout our interactions not to mention her blatant disregard for legal procedure we are appalled by her incompetence and surly demeanor! We now are forced to restart the entire "5 day" process after wasting a month's worth of time being both verbally abused and harassed. We are shocked and dismayed that this individual has repeatedly done this behavior taking advantage of people that are in a crisis situation without experiencing any repercussions or remorse. The only thing left to say is that someday what goes around comes around and karma is a ***. We are looking forward to when that time will be her day!!!!!

Desired Outcome

After numerous requests and failed attempts to receive any piece of usable documentation for our bankruptcy while being forced to expedite payment for services promised but never rendered we just want our money returned and to run very, very, very far away from this crook.

The Document Lady Response

From: *** (mailto:***@cheapdivorceflorida.com)
Sent: Wednesday, July 05, XXXX X:XX PM
To: 'Revdex.com'
Subject: (QUAR) RE: Revdex.com Complaint Case# *** (Ref#XXX-XXXXXXXX-XXXXXXXX-X-XXX)
Importance: Low

FIRST, LET'S ADDRESS DRF'S MALICIOUS, FALSE AND UNSUBSTANTIATED ALLEGATIONS ONE BY ONE:

"(I AM) IN POSSESSION OF ALL OF (HIS) PERSONAL INFO" - TRUE. OF COURSE I HAVE HIS PERSONAL INFO, OTHERWISE HOW COULD I PREPARE HIS BANKRUPTCY DOCUMENTS? BUT NOTE THAT HE DOES NOT ALLEGE THAT ANYTHING UNTOWARD HAS BEEN DONE WITH HIS INFO.

"(I HAVE HIS) FINANCIAL DATA" - FALSE. THE QUESTIONNAIRE HE COMPLETED ONLY ASKED FOR PERSONAL INFO NOT FINANCIAL INFO.

"(MY) DISREGARD FOR LEGAL PROCEDURE" - FALSE. WHICH LEGAL PROCEDURE? AND WHAT LEGAL BACKGROUND OR QUALIFICATIONS DOES HE HAVE TO BE ABLE TO MAKE THIS ALLEGATION? THE ACT OF PREPARING DOCUMENTS IS NOT A LEGAL PROCEDURE IN AND OF ITSELF AND THAT'S ALL I WAS HIRED TO DO. ALSO, HE FAILS TO PROVIDE ANY FACTS, DATES, EXAMPLES OR PROVIDE ANY EVIDENCE OR DOCUMENTATION TO SUBSTANTIATE THIS ALLEGATION.

"(HE IS NOW ) FORCED TO RESTART THE ENTIRE "5 DAY" PROCESS" - FALSE. THERE IS NO SUCH THING AS A "5-DAY PROCESS." IN THE 36 YEARS THAT I WORKED FOR LAWYERS AS A PARALEGAL, I HAVE NEVER HEARD OF A 5-DAY PROCESS. ALSO, HE FAILS TO PROVIDE ANY FACTS, DATES, EXAMPLES OR PROVIDE ANY EVIDENCE OR DOCUMENTATION TO SUBSTANTIATE THIS ALLEGATION.

"(I FAILED TO DELIVER) ANY PIECE OF USABLE DOCUMENTATION" - FALSE. BELOW IS SUBSTANTIAL DOCUMENTATION (MY EMAILS TO HIM AND HIS REPLIES TO ME) EVIDENCING THAT HE RECEIVED THE FIRST DRAFT OF HIS BANKRUPTCY DOCUMENTS AS PROMISED. IF HE HAD WAITED JUST 24 HOURS MORE, HE ALSO WOULD HAVE RECEIVED THE 2ND, BUT HE CHOSE TO FILE THIS COMPLAINT LESS THAN 48 HOURS AFTER PROVIDING ME WITH THE CHANGES HE NEEDED TO THE FIRST DRAFT. ALSO, HE FAILS TO PROVIDE ANY FACTS, DATES, EXAMPLES OR PROVIDE ANY EVIDENCE OR DOCUMENTATION TO SUBSTANTIATE THIS ALLEGATION.

"(HE WAS) FORCED TO EXPEDITE PAYMENT FOR SERVICES" - FALSE. HE FREELY CHOSE TO HIRE ME AND HE FREELY CHOSE TO PAY ME. ALSO, HE FAILS TO PROVIDE ANY FACTS, DATES, EXAMPLES OR PROVIDE ANY EVIDENCE OR DOCUMENTATION TO SUBSTANTIATE THIS ALLEGATION.

HE CALLS ME A CROOK AND ACCUSES ME OF STEALING FROM HIM - FALSE. HE FREELY DECIDED TO HIRE ME AND HE FREELY CHOSE TO PAY ME FEE. ALSO, HE FAILS TO PROVIDE ANY FACTS, DATES, EXAMPLES OR PROVIDE ANY EVIDENCE OR DOCUMENTATION TO SUBSTANTIATE THIS ALLEGATION.

HIS OTHER UNSUBSTANTIATED ALLEGATIONS ARE NUMEROUS: ABUSE, UNPROFESSIONALISM, INCOMPETENCE, SURLY DEMEANOR, HARASSMENT. BUT HE FAILS TO PROVIDE ANY FACTS, DATES, EXAMPLES OR PROVIDE ANY EVIDENCE OR DOCUMENTATION TO SUBSTANTIATE ANY OF THESE MALICIOUS ALLEGATIONS.

IN SUMMARY, THIS IS NOT A COMPLAINT. THIS IS NOTHING MORE THAN THE RANTINGS OF A VERY DISTURBED MIND. NOWHERE DOES HE SAY THAT I DID ANYTHING WRONG, INCORRECT, OR THAT I FAILED TO PERFORM ANYTHING AGREED TO. AND FINALLY, HE FAILS TO PROVIDE ANY FACTS, DATES, EXAMPLES OR PROVIDE ANY EVIDENCE OR DOCUMENTATION TO SUBSTANTIATE ANY OF THESE MALICIOUS ALLEGATIONS.

NOW LET'S GO OVER SOME REAL FACTS, NOT ALTERNATE FACTS:

DRF FIRST TELEPHONED ME ON MAY 10, 2017 REGARDING HIS NEED TO FILE FOR BANKRUPTCY. I FOLLOWED UP THAT CALL BY SENDING HIM EMAIL 1, COPY ATTACHED. ON MAY 17, 2017, I RECEIVED FROM DRF BY CERTIFIED MAIL HIS COMPLETED QUESTIONNAIRE AND HIS DEPOSIT OF $155. I CALLED HIM THAT SAME DATE TO LET HIM KNOW THAT HIS PACKAGE HAD ARRIVED. DURING THAT CONVERSATION, WE DISCUSSED 2 LAWSUITS THAT HE SAID WERE PENDING AGAINST HIM. I TOLD HIM THAT IN ORDER TO STOP THE LAWSUITS HE NEEDED TO FILE A "SUGGESTION OF BANKRUPTCY" ("SOB") IN EACH CASE. I TOLD HIM THAT MY FEE WAS $50 TO PREPARE A SOB, BUT THAT SINCE HE NEEDED 2 OF THEM, I WOULD DISCOUNT MY FEE AND ONLY CHARGE HIM $75 FOR THE 2 THAT HE NEEDED. SEE EMAIL 2 ATTACHED.

AS PROMISED IN MY ORIGINAL EMAIL, ON MAY 19, 2017 (2 DAYS AFTER RECEIVING HIS PAPERWORK), I EMAILED THE FIRST DRAFT OF HIS DOCUMENTS TO DRF. SEE EMAIL 3 ATTACHED. THAT EMAIL ASKED HIM TO DO 4 THINGS: (1) PAY THE BALANCE OF MY FEE, (2) LET ME KNOW IF HE NEEDED ANY CHANGES, (3) TAKE THE FIRST COUNSELING COURSE, AND (4) CALL ME SO I COULD PULL HIS CREDIT REPORTS. DRF PAID THE BALANCE OF MY FEE, BUT HE DID NOT PROVIDE ME WITH ANY CHANGES UNTIL JUNE 7 AND ON JUNE 9, 2017, THEN HE TURNED AROUND AND FILED THE PRESENT COMPLAINT; HE ALSO NEVER CALLED ME TO GET HIS CREDIT REPORTS. AS A CONSEQUENCE OF DRF'S FAILURE AND REFUSAL TO ASSIST ME IN COMPLETING HIS DOCUMENTS, HE HAS VIOLATED THE TERMS OF OUR AGREEMENT AS STATED IN MY EMAIL OF MAY 10, 2017, THEREFORE, HE IS NOT ENTITLED TO A REFUND.

I RECEIVED NO REPLY FROM DRF TO EMAIL 3, SO ON MAY 22, 2017, I RE-SENT THE EMAIL OF MAY 19. SEE EMAIL 4 ATTACHED. ON MAY 24, 2017, I RECEIVED A PACKAGE FROM DRF CONTAINING THE BALANCE OF MY FEE AND THE ADDITIONAL $75 FOR THE 2 SOBs. BUT HE DID NOT REPLY TO MY EMAILS OF MAY 19 OR MAY 22.

ON JUNE 2, 2017, I RECEIVED EMAIL 5 FROM DRF ASKING FOR STATUS IT APPEARED THAT HE HAD NOT READ MY EMAIL OF MAY 19 OR MAY 22, OTHERWISE HE WOULD NOT HAVE HAD TO ASK ABOUT STATUS. I WAS THE ONE WHO WAS WAITING ON HIM TO COMPLETE THE ITEMS FROM THE FIRST DRAFT EMAIL. I CALLED HIM AND LEFT A VOICEMAIL THAT I WAS WAITING ON HIM; HE NEVER CALLED BACK, AT LEAST NOT TO ASSIST ME.

AROUND THIS TIME, MY 11-YEAR OLD GERMAN SHEPHERD, ***, HAD BECOME VERY ILL. SEE 2 VET RECEIPTS ATTACHED AND TITLED "*** RECEIPTS." ON MAY 30, *** WAS DIAGNOSED WITH A TUMOR IN HER LEG AND THE VET PUT HER ON PAIN PILLS. THE VET TOLD ME *** ONLY HAD DAYS TO LIVE; *** WAS *** ON JUNE 10, 2017. I ONLY SAY THIS BECAUSE IT PREOCCUPIED MY LIFE VERY MUCH.

ON JUNE 3 AND THEN AGAIN ON JUNE 4, 2017 (SEE "EMAIL JUNE 3-4" ATTACHED), DRF SENT ME SOME VERY UNWARRANTED AND IRRATIONAL EMAILS, MAKING ALL SORTS OF OUTRAGEOUS ALLEGATIONS AND THREATS. HE ALSO BEGAN TO TELEPHONE ME REPEATEDLY (USUALLY AT VERY LATE HOURS) WITH THE MOST VILE STATEMENTS, INCLUDING SUGGESTING THAT I HAD BEEN *** BY MY *** I ONLY REPLIED BY REPEATING THAT I WAS AWAITING HIS REPLY TO THE MAY 19 AND MAY 22 EMAILS. SEE EMAIL 6 ATTACHED. DESPITE HIS ALLEGATIONS AND THREATS, DRF DID NOT EMAIL ME WITH ANY CHANGES TO THE FIRST DRAFT AND HE DID NOT CALL ME SO I COULD GET HIS CREDIT REPORTS. HE WENT SO FAR AS TO CALL THE FIRST DRAFT "UNUSABLE FLUFF." SEE EMAIL 7 ATTACHED. THAT EMAIL CONFIRMED TO ME THAT HE HAD AT LEAST LOOKED AT THE DRAFT. BUT HE NEVER DID EMAIL ME WITH ANY CHANGES AND HE DID NOT CALL FOR THE CREDIT REPORTS. HE ONLY CALLED TO SAY *** THINGS AND MAKE EMPTY THREATS.

ON JUNE 4, I TRIED AGAIN TO GET HIM TO SEE REASON. SEE EMAIL 8 ATTACHED. BUT HE PERSISTED IN REFUSING TO ASSIST ME. SEE EMAIL 9 ATTACHED. I TRIED AGAIN ON JUNE 6, 2017. SEE EMAIL 10 ATTACHED.

FINALLY, ON JUNE 7, 2017, DRF EMAILED ME THE CHANGES THAT HE NEEDED TO THE DRAFT AND THE FOLLOWING DAY I REPLIED TO THAT EMAIL "DONE" INDICATING THAT I HAD MADE THE CHANGES. SEE EMAIL 11 ATTACHED. THE VERY NEXT DAY, JUNE 9, 2017, DRF FILED THE PRESENT COMPLAINT, THEREFORE, VIOLATING THE TERMS OF OUR AGREEMENT AND, CONSEQUENTLY, FORFEITING ANY REFUND.

ON JUNE 9, 2017, DRF CHOSE NOT TO PROCEED WITH THE COMPLETION OF HIS BANKRUPTCY DOCUMENTS. HE DECIDED INSTEAD TO FILE THIS COMPLAINT. AND HE DID SO (1) DESPITE THE DELIVERY OF THE FIRST DRAFT EVIDENCING MY GOOD FAITH, (2) DESPITE MY ACKNOWLEDGEMENT THAT I HAD MADE THE CHANGES TO THE FIRST DRAFT EVIDENCING MY GOOD FAITH, AND (3) ABSENT ANY EVIDENCE OR INDICATION ON MY PART THAT I DID NOT INTEND TO NOT COMPLETE HIS PAPERWORK,. IN OTHER WORDS, HE DID SO FRIVOLOUSLY, MALICIOUSLY, IMPULSIVELY, AND IN CONTRAVENTION TO OUR AGREEMENT. THEREFORE, HE IS NOT ENTITLED TO A REFUND.

FURTHERMORE, DRF HAS POSTED SEVERAL SLANDEROUS ADS ON *** ABOUT ME AND MY SERVICES. ATTACHED IS ONE OF THOSE *** ADS TITLED *** AD." HE FALSELY CLAIMS THAT I STOLE MONEY FROM HIM, THAT HE HAD NOT RECEIVED THE DOCUMENTS PROMISED, THAT I DID NOT RETURN PHONE CALLS OR EMAILS. AND HE MALICIOUSLY SLANDERS ME BY CALLING ME A SCAM.
DRF HAS STATED IN HIS EMAILS, HIS TEXTS AND HIS VOICEMAILS THAT HE "WILL NEVER STOP." I HAVE RETAINED ALL OF HIS EMAILS, THE RECORDINGS OF HIS DISGUSTING VOICEMAIL MESSAGES AND HIS TEXTS IN THE EVENT THEY SHOULD EVER BE NEEDED IN THE FUTURE. HIS LATEST TEXTS CAME IN ON JUNE 23, 2017.

WHY WOULD DRF FILE THIS COMPLAINT (1) ON THE EVE OF HAVING JUST SENT ME, FOR THE FIRST TIME, THE CHANGES TO THE FIRST DRAFT, AND (2) DIRECTLY AFTER I CONFIRMED THAT I HAD MADE THE CHANGES? DRF DID SO MALICIOUSLY AND WITHOUT CAUSE, THEREFORE, HE IS NOT ENTITLED TO A REFUND.

Revdex.com'S EMAIL SENDING ME THIS COMPLAINT STATES: "The overall standard applied in the review process is: Did the company act in good faith, and did it do everything it could have reasonably been expected or responsible to do to resolve the issue?" I DELIVERED THE FIRST DRAFT OF HIS BANKRUPTCY DOCUMENTS WITHIN 48 HOURS OF RECEIPT OF THE FIRST PAYMENT, EXACTLY AS PROMISED, THUS EVIDENCING MY GOOD FAITH. (A MINOR FACT THAT DRF FAILS TO MENTION.) AFTER REPEATED REQUESTS, DRF FAILED AND REFUSED TO COOPERATE AND ASSIST ME IN COMPLETING HIS DOCUMENTS, BUT AT NO TIME DID INFORM ME OF AN ISSUE. SINCE THERE WAS NO ISSUE, THERE WAS NOTHING TO RESOLVE.

DESPITE DRF'S MALICIOUS AND FALSE ALLEGATIONS, HIS VILE AND EMPTY THREATS, AND HIS UNWILLINGNESS TO EVEN TRY TO WORK WITH ME, I REMAIN TO THIS DAY READY, WILLING AND ABLE TO COMPLETE HIS DOCUMENTS FOR HIM. ATTACHED ARE THE DOCUMENTS THAT I FIRST SENT TO DRF ON MAY 19, 2017 IN DRAFT FORM (I.E, WITH A "DRAFT" WATERMARK). I AM SENDING THEM TO YOU IN FINAL FORM, ALONG WITH THE 2 SOBs. DRF ONLY HAS TO ADD A LIST OF HIS CREDITORS AND THEN HE CAN FILE THEM. IF DRF WISHES ME TO COMPLETE HIS DOCUMENTS, I WILL BE GLAD TO DO SO, BUT ONLY UNDER Revdex.com SUPERVISION.

IN ANY EVENT, DESPITE MY CLEAR AND EVIDENT SHOWING OF GOOD FAITH ON MORE THAN ONE OCCASION; AND DESPITE MY REPEATED REQUESTS FOR DRF'S ASSISTANCE AND IN LIGHT OF DRF'S FAILURE AND REFUSAL TO ASSIST ME, AND IN LIGHT OF THE FACT THAT DRF HAS PRESENTED NO EVIDENCE OR DOCUMENTATION TO SUBSTANTIATE ANY OF HIS ALLEGATIONS, HE IS NOT ENTITLED TO A REFUND.

Customer Response

(The consumer indicated he/she DID NOT accept the response from the business.)
I have wasted enough time and energy with this individual.
Facts
1. Money was paid in full and documents received via e-mail were completely unusable. Fact Documents have printing across them in bold letters stating "TEMPLATE". Fact all required information that she requested was sent overnight (twice).
2. She was paid an additional fee to pull a credit report. To date this has not been done.
3. She was paid an additional fee to supply suggestion s of bankruptcy forms. All requested information has been supplied. Fact no Documents.
4. How can I not be entitled a refund. You haven't completed the work.
5. Fact I took a copy of everything I provided to The Document Lady to a local Bankruptcy Attorney. They were able to complete the filing without any additional information.
6. Regarding her treatment of clients. I have saved several voice mails from this individual all advising me as to the past professions of my mother, grandmother and spouse. I would be than happy to play them for anyone who is interested.
7. One final fact. I have filed a small claims suit against this individual in Polk county.

A few things consumers should be aware of.
1. Florida has Districts to where you can file. Angelia couldn't tell me where to file paperwork.
2. Each District has different sets of requirements to file as well as additional documents that are necessary to complete your filing. The Document Lady provided zero information or documents.
3. People can agree with me or not. Bottom line do your homework before you proceed.

Customer Response

(The consumer indicated he/she DID NOT accept the response from the business.)
Okay sure lets assume I did everything wrong. I Was the worst customer ever. I get it, it happens from time to time. I went online and ordered the book from *** on how to file bankruptcy. If I had the funds to hire someone else then I wouldn't have ever worked with Angela or put up with her blatant disrespect and abuse!!
1. Why wouldn't you refund the money paid to you for "suggestions of bankruptcy"? since the forms were not completed therefore you did nothing to actually earn a fee... The obvious the answer is NO.
Assuming my info was unusable then say thank you but NO we cant complete your paperwork.
2. At what point did you pull the credit reports for both parties? We paid a fee for this addition. We have a monitoring service. To date the credit reports haven't been pulled.
3. You were paid in full for a complete Bankruptcy (forms) filing. We used ZERO.ZERO of your forms.
Lets say we used 50% of your prep work and nothing else. How can A reputable business say we are not entitled to any refund???
4. I defer to The Revdex.com... If I am wrong then say so . I will withdraw my complaint on this forum. However I will continue to pursue this Individual in Polk County Court.
4. I just don't get it. How can you JUSTIFY charging a customer for services that were not rendered. You can SPIN IT WHAT EVER WAY YOU WANT.... OBVIOUSLY YOU DON"T HAVE THE FUNDS TO COVER THE COMPLAINT. I believe you have been through this process numerous times before.

The Document Lady Response

1. Money was paid in full and documents received via e-mail were completely unusable. Fact Documents have printing across them in bold letters stating "TEMPLATE". Fact all required information that she requested was sent overnight (twice).
TRUE THAT MONEY WAS PAID, THAT HAS NEVER BEEN AN ISSUE. THE REST OF THIS ALLEGATION IS FALSE AND NOT SUPPORTED BY ANY EVIDENCE. NO INFO WAS SENT OVERNIGHT NOR WAS ANY INFO SENT TWICE. *** DID SEND ME 2 PACKAGES BY PRIORITY MAIL, WHICH TAKES 2 DAYS TO BE RECEIVED. (SEE COPIES OF BOTH ENVELOPES ATTACHED AS "ENV.") AND THE SECOND ENVELOPE ONLY CONTAINED THE $75 FOR THE 2 SOBs; IT DID NOT CONTAIN ANY "INFO." BY THE WAY, MY ORIGINAL EMAIL TO DRF DATED MAY 17, 2017 ASKED HIM TO SEND HIS PACKAGE BY CERTIFIED MAIL WHICH ONLY COSTS ABOUT $3.50. DRF CHOSE ALL BY HIMSELF TO SEND HIS PACKAGE BY PRIORITY MAIL, WHICH COSTS $23.75 (SEE THE PRICES ON THE ENVELOPES). I TRIED TO SAVE HIM MONEY, BUT HE ALWAYS DID THINGS HIS WAY. ALSO, HIS STATEMENT THAT THE WORD "TEMPLATE" APPEARED ACROSS THE DRAFT I SENT HIM IS ALSO FALSE. ATTACHED IS THE COMPLETE DRAFT ("DRAFT 5-19") THAT I SENT TO DRF; ACROSS EVERY PAGE IS THE WORD "DEMO" NOT "TEMPLATE." *** CAN'T EVEN GET HIS LIES STRAIGHT.

2. She was paid an additional fee to pull a credit report. To date this has not been done.
THE 1ST DRAFT EMAIL THAT I SENT *** ASKED HIM TO CALL ME AFTER HE COMPLETED THE ITEMS IN THE 1ST DRAFT EMAIL SO I COULD GET THE CREDIT REPORTS. *** DID NOT SEND ME THE CHANGES HE NEEDED UNTIL JUNE 7, 2017 AND THEN ON JUNE 9, 2017, HE FILED THE PRESENT COMPLAINT INSTEAD OF CALLING ME SO I COULD GET HIS CREDIT REPORTS. CONSEQUENTLY, THE FAILURE TO GET THE CREDIT REPORTS IS ON *** SHOULDERS. ALSO, NO EVIDENCE IS PRESENTED TO SUPPORT THIS ALLEGATION.

3. She was paid an additional fee to supply suggestions of bankruptcy forms. All requested information has been supplied. Fact no Documents.
TRUE THAT I WAS PAID AN ADDITIONAL $75 TO PREPARE THE 2 SOBs, THAT HAS NEVER BEEN DISPUTED. THE REST OF THIS UNSUBSTANTIATED STATEMENT IS THE PRODUCT OF AMNESIA AND FALSE. DRF CONVENIENTLY FORGETS THAT HE TERMINATED MY SERVICES PREMATURELY, THEREFORE, PREVENTING ME FROM COMPLETING THE WORK HE HIRED ME TO DO. CONSEQUENTLY, THE FAILURE TO SEND HIM THE 2 SOBs IS ON HIS SHOULDERS. IN ANY EVENT, DRF HAS OBVIOUSLY FAILED TO LOOK AT THE DOCUMENTS ATTACHED TO MY ORIGINAL REPLY, OTHERWISE HE WOULD HAVE FOUND BOTH COMPLETED SOBs.

5. Fact I took a copy of everything I provided to The Document Lady to a local Bankruptcy Attorney. They were able to complete the filing without any additional information.
TOTALLY FALSE. (A) ATTACHED IS A COPY OF "DEBTOR'S STATEMENT OF ASSISTANCE IN CONNECTION WITH THE FILING OF THIS CASE" ("BK DOC") DATED JULY 11, 2017. THIS DOCUMENT WAS FILED BY *** IN THE BANKRUPTCY THAT HE FILED ALL BY HIMSELF ON JULY 12, 2017 WITHOUT A LAWYER. NOTE THAT *** CHECKED THE BOX INDICATING THAT HE "DID NOT RECEIVE ANY ASSISTANCE" WITH THE FILING OF THAT CASE HIS OWN WORDS CLEARLY PROVE THAT DRF IS IN FACT A LIAR! (B) THIS STATEMENT IS ALSO A LIE BECAUSE ON 7/7/17, THE DATE THIS REBUTAL WAS FILED, DRF'S BANKRUPTCY CASE HAD IN FACT NOT BEEN FILED!

6. Regarding her treatment of clients. I have saved several voice mails from this individual all advising me as to the past professions of my mother, grandmother and spouse. I would be than happy to play them for anyone who is interested.
(A) I ALSO HAVE MANY SAVED VOICEMAILS AND TEXTS FROM *** (B) NOBODY IS INTERESTED.

7. One final fact. I have filed a small claims suit against this individual in Polk county.
ONE FINAL LIE IS MORE ACCURATE. ATTACHED IS A PRINTOUT FROM THE WEBSITE OF THE POLK COUNTY CLERK OF COURT ("CC DOC") EVIDENCING THE FACT THAT *** HAS NOT FILED ANY SUCH LAWSUIT AND EVIDENCING IN FACT THAT *** IS A LIAR.

1. Florida has Districts to where you can file. Angelia couldn't tell me where to file paperwork.
FALSE. I TOLD *** THE DAY WE FIRST SPOKE ON MAY 10 WHERE WE WOULD NEED TO FILE HIS DOCUMENTS, JUST LIKE I TELL EVERY NEW CLIENT. AND WHERE IS HIS EVIDENCE? AND SINCE WE NOW KNOW THAT *** HAS FILED HIS BANKRUPTCY DOCUMENTS, THE ISSUE IS NOW MOOT.

2. Each District has different sets of requirements to file as well as additional documents that are necessary to complete your filing. The Document Lady provided zero information or documents.
AGAIN FALSE. (A) *** HAS NEGLECTED TO LOOK AT THE DRAFT I SENT HIM ON MAY 19; THOSE ARE CALLED DOCUMENTS. THIS IS YET ANOTHER ONE OF DRF'S UNSUPPORTED LIES. AND WHERE DID HE GET ALL THIS KNOWLEDGE ABOUT WHAT DISTRICTS REQUIRE? AND BY THE WAY, THE "DISTRICTS" DO NOT HAVE DIFFERENT SETS OF REQUIREMENTS; THE US BANKRUPTCY CODE IS FEDERAL LAW AND HAS THE SAME REQUIREMENTS ALL OVER THE UNITED STATES. (B) *** TERMINATED MY SERVICES BEFORE I COULD COMPLETE THE WORK, SO THE ONUS IS IN FACT ON HIM.

3. People can agree with me or not. Bottom line do your homework before you proceed.
(A) NOT. (B) THIS IS THE ONLY STATEMENT I COMPLETE AGREE WITH. BUT THIS IS NOT A FACT; THIS IS JUST A WARNING WHICH IS A MATTER OF OPINION NOT FACT.

ALSO, FACTS CAN EASILY BE SUPPORTED BY EVIDENCE; LIES MORE OFTEN THAN NOT CANNOT BE SUPPORTED. IN HIS ORIGINAL COMPLAINT AND IN THIS REBUTTAL, DRF HAS FAILED TO PRODUCE ONE SINGLE PIECE OF EVIDENCE TO SUPPORT ANY OF HIS ALTERNATE FACTS. FURTHERMORE, ALL OF HIS ALTERNATE FACTS HAVE NOW BEEN CLEARLY PROVEN TO BE OUTRIGHT LIES!

I have wasted enough time and energy with this individual.
APPARENTLY, HIS TIME HAS NOT BEEN TOTALLY WASTED, SINCE HE OBVIOUSLY LEARNED ENOUGH TO NOW BE ABLE TO PREPARE AND FILE HIS BANKRUPTCY DOCUMENTS BY HIMSELF. SEE THE COMPLETE VOLUNTARY PETITION ("PET") FOR BANKRUPTCY THAT *** FILED BY HIMSELF ON JULY 12, 2017.

FINALLY, THE GREATEST FACT OF ALL THE MOST OBVIOUS FEATURE OF THIS REBUTTAL IS THE COMPLETE ABSENCE OF ANY OBJECTION TO ONE SINGLE WORD OF MY ORIGINAL RESPONSE TO THIS TRAVESTY OF A COMPLAINT. NEITHER DOES DRF OBJECT OR DISPUTE ANY OF THE NUMEROUS ATTACHMENTS TO MY ORIGINAL RESPONSE. THE MAXIM OF THE LAW IS "SILENCE GIVES CONSENT." A COROLLARY IS THAT "IF YOU DISAGREE, THE ONUS IS ON YOU TO SAY SO." DRF'S REBUTTAL IS TOTALLY SILENT AS TO ANY OBJECTION TO ANY OF MY STATEMENTS OR ANY OF MY EVIDENCE THAT IS A FACT! THEREFORE, THE VERACITY OF MY ORIGINAL RESPONSE IS FULLY SUPPORTED AND CONSENTED TO BY *** HIMSELF BY HIS SILENCE. FURTHER, AS A CONSEQUENCE OF HIS FAILURE TO OBJECT, *** EFFECTIVELY AGREES (A) THAT MY ORIGINAL RESPONSE IS TRUE AND ACCURATE, AND (B) THAT *** ORIGINAL COMPLAINT IS NOTHING MORE THAN A PACK OF LIES!

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Address: PO Box 93161, Lakeland, Florida, United States, 33804-3161

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