The Downs, Inc.

Before we rent any rooms we show the customer the room because therefore there are no surprises as to what they are paying for. The customer has 12 hours to inspect the room and report any damages or issues. As per the the cockroaches, we have a contract with a pest control service which comes out...

monthly to service the property. This negates the pest issues. If there were pest issues they should have been reported as soon as possible and not a week later. Some customers tend to bring in pest with them via their belongings which we are not liable for at any means. There are different types of rooms at the Nice Inn Motel and each room has its amenities as with any motel. This is again why the room was shown to the tenant before they rented it. What ever was shown is what the tenant got. Nothing more and nothing less. Within a week we had to call the plumbing company on various counts. We understand that initially the plumbing could be clogged but after calling out a plumber once and after the plumber fixes the problem in the tenants presence the plumbing problem is said to be fixed. But if the plumber is coming out on various counts within the week then the plumbing is being mis-used and there are things/items that are going down the drain which do not belong in the drain. The tenant wanted to stay longer at the property extending pass 30 days. Due to issues on both sides we decided not to let the tenant stay any longer both for the tenants satisfaction and the owner/managements satisfaction. The tenants were ready to pay an additional $1500 to extend their stay for another 28 days which the management refused to honor due to the issues.