The Driveway Lady

to whom it may concernplease be advised that [redacted] spoke with [redacted] last night and the issue reported to you has been resolvedhe is scheduled for resealing of his driveway on saturday june 1stthank you for your help in this matter[redacted]

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: First of all.....they started pouring the sealant immediately, it would have been too late Second, the owner admitted fault and promised It would be taken care of There were plenty of sunny days, quite frankly, it should have been put at the top of their list Thirdly, It is not my job to supervise her workersThere are rain free days coming up I will let them reseal it until next Monday, June 2nd Regards, [redacted]

I had my drive way asphalted over two years ago by the companyThey paved in my steps to my deck so that it was crooked and never came back out to rectify the situation

TO WHOM IT MAY CONCERNWE HAVE BEEN IN CONTACT THE [redacted] WE HAVE TO THE BEST OF OUR KNOWLEDGE RESOLVED THIS ISSUEHER SERVICE IS TO BE DONE ON JUNE 1ST CONFIRMATION WAS RECEIVED FROM [redacted] AT 2;PM THIS AFTERNOONHER SERVICE WAS SCHEDULED SEVERAL TIMES, HOWEVER DUE TO RAIN WE WERE NOT ABLE TO COMPLETE THE SCHEDULED WORKAS TO DO THE WORK IN THE RAIN WOULD COULD CAUSE POSSIBLE DAMAGE TO PROPERTY DUE TO WASH OFF BEFORE IT CURESTHANK YOU, [redacted]

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.]Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because: They are responding to someone elses complaint they are so disorganizedThey never did my driveway so how could they come back to redo it? Additionally, I am most certainly a woman not a manMATTER NOT RESOLVED DO NOT CLOSE THE CASE
Regards,
*** ***

to whom it may concernplease be advised that [redacted]  spoke with [redacted] last night  and the issue reported to you has been resolvedhe is scheduled for resealing of his driveway on saturday june 1stthank you for your help in this matter.[redacted]

TO WHOM IT MAY CONCERNPLEASE BE ADVISED THAT WE HAVE TRIED ON SEVERAL OCCASIONS  TO RECTIFY THE ISSUES  WITH THIS CUSTOMERDUE TO SEVERAL DAYS OF RAIN ON THE DAYS WE WERE TO REPAIR HIS DRIVEWAY THE WORK COULD NOT BE COMPLETEDWE STILL WISH TO COMPLETE THE WORK  IF IT IS...

CALLING FOR RAIN WE CANNOT DO THE WORK DUE TO POSSIBLE DAMAGE TO PROPERTY.HOWEVER WE  HAVE BEEN IN CONTACT WITH HIM HE REFUSES ALL SERVICES FROM USSORRY TO SAY WE CANNOT CONTROL THE WEATHERTHANK YOU FOR YOUR ATTENTION TO THIS MATTER[redacted]

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
 Complaint: [redacted]
I am rejecting this response because:
First of all.....they started pouring the sealant immediately, it would have been too late.  Second, the owner admitted fault and promised It would be taken care of.  There were plenty of sunny days, quite frankly, it should have been put at the top of their list.  Thirdly,  It is not my job to supervise her workers.
There are 4 rain free days coming up.  I will let them reseal it until next Monday, June 2nd.
Regards,
[redacted]

TO WHOM IT MAY CONCERNWE HAVE BEEN IN CONTACT THE [redacted] WE HAVE TO THE BEST OF OUR KNOWLEDGE RESOLVED THIS ISSUEHER SERVICE IS TO BE DONE ON JUNE 1ST CONFIRMATION WAS RECEIVED FROM [redacted] AT 2;30 PM THIS AFTERNOONHER SERVICE WAS SCHEDULED SEVERAL TIMES, HOWEVER DUE TO RAIN WE WERE NOT ABLE TO COMPLETE THE SCHEDULED WORKAS TO DO THE WORK IN THE RAIN WOULD  COULD CAUSE POSSIBLE DAMAGE TO PROPERTY DUE TO WASH OFF BEFORE IT CURES. THANK YOU,[redacted]

I had my drive way asphalted over two years ago by the company. They paved in my steps to my deck so that it was crooked and never came back out to rectify the situation.

TO WHOM IT MAY CONCERNTHIS IS OUR RESPONSE TO THE EMAIL RECEIVED FROM THE Revdex.com COMPLAINT NUMBER [redacted]THE CLIENT [redacted] WAS CONTACTED BY ASSOCIATE TO REQUEST INFORMATION NOT ACESSABLE TO HER AT TIME OF PROCESSING THE WORK ORDER RATHER THAN MAKE AN ERROR SHE REQUESTED...

PREVIOUS INFORMATION I AM SORRY THAT HE DOES NOT TRUST US TO RESEAL HIS DRIVEWAY HOW EVER IF AT THE TIME OF SERVICE HE SAW SOMETHING BEING DONE THAT WAS NOT ACCEPTABLEWHY DID HE NOT STOP THE WORK AND CALL THE COMPANY AND LET THEM KNOW THERE WAS A PROBLEM. AS FAR AS THE DRIVEWAY NOT BEING CLEARED BEFORE SEALING AGAIN WHY DID HE NOT STOP THE WORKHE HAS BEEN RESCHEDULED SEVERAL TIMES DUE TO WEATHER CONDITIONS IN HIS AREA AND WAS TOLD WE CANNOT AND WILL NOT SEAL WHEN THEY ARE CALLING FOR RAIN IN OR AROUND THE IMMEDIATE AREADUE TO POSSIBLE DAMAGE TO PROPERTYWE ARE WILLING TO RESEAL HIS DRIVEWAY AGAIN AT NO EXTRA CHARGEALSO AS FAR AS A REFUND WE DO NOT HAVE HIS MONEY HE DID NOT PAY USHE PAID THE COMPANY FROM WHERE HE PURCHASED THE VOUCHER AND MUST DISCUSS THIS MATTER (REFUND) WITH THEMIF I CAN BE OF ANY FURTHER ASSISTANCE IN THIS MATTER PLEASE NOTIFY MEAGAIN WE ARE WILLING TO RECTIFY THIS MATTER HOPEFULLY TO EVERY ONES SATISFACTIONTHANK YOU FOR YOUR ASSISTANCE IN THIS MATTER[redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.  Regards, [redacted]

Review: I bought a Living Social certificate on 12/4/13. It was good through 4/24/2013. I called in March to schedule. It was scheduled for 3/29/14. She called few days before to reschedule for the following week. She called a few days before to reschedule yet again. We set a date of 4/22/14 She called the day before to cancel for the threat of rain. It never rained. We rescheduled again for 5/9/14. You guessed it, she called that day because of the threat of rain to reschedule and she had the nerve to tell me it wouldn't be till July!

On top of it I kept telling her it wasn't raining where I lived and it never did. Just an excuse. I didn't except that date and she scheduled me for 5/27/14. She never showed and never called. Since this was prepaid, she has no intention of honoring the deal. If I were a customer that hadn't paid upfront, she would never try this.Desired Settlement: A date set in stone and if she fails to show for any reason she finds another company to do it and she pays for it. Date not to exceed 7 days from this complaint.

Business

Response:

TO WHOM IT MAY CONCERNTHIS IS OUR RESPONSE TO THE EMAIL RECEIVED FROM THE Revdex.com COMPLAINT NUMBER [redacted]THE CLIENT [redacted] WAS CONTACTED BY ASSOCIATE TO REQUEST INFORMATION NOT ACESSABLE TO HER AT TIME OF PROCESSING THE WORK ORDER RATHER THAN MAKE AN ERROR SHE REQUESTED PREVIOUS INFORMATION I AM SORRY THAT HE DOES NOT TRUST US TO RESEAL HIS DRIVEWAY HOW EVER IF AT THE TIME OF SERVICE HE SAW SOMETHING BEING DONE THAT WAS NOT ACCEPTABLEWHY DID HE NOT STOP THE WORK AND CALL THE COMPANY AND LET THEM KNOW THERE WAS A PROBLEM. AS FAR AS THE DRIVEWAY NOT BEING CLEARED BEFORE SEALING AGAIN WHY DID HE NOT STOP THE WORKHE HAS BEEN RESCHEDULED SEVERAL TIMES DUE TO WEATHER CONDITIONS IN HIS AREA AND WAS TOLD WE CANNOT AND WILL NOT SEAL WHEN THEY ARE CALLING FOR RAIN IN OR AROUND THE IMMEDIATE AREADUE TO POSSIBLE DAMAGE TO PROPERTYWE ARE WILLING TO RESEAL HIS DRIVEWAY AGAIN AT NO EXTRA CHARGEALSO AS FAR AS A REFUND WE DO NOT HAVE HIS MONEY HE DID NOT PAY USHE PAID THE COMPANY FROM WHERE HE PURCHASED THE VOUCHER AND MUST DISCUSS THIS MATTER (REFUND) WITH THEMIF I CAN BE OF ANY FURTHER ASSISTANCE IN THIS MATTER PLEASE NOTIFY MEAGAIN WE ARE WILLING TO RECTIFY THIS MATTER HOPEFULLY TO EVERY ONES SATISFACTIONTHANK YOU FOR YOUR ASSISTANCE IN THIS MATTER[redacted]

Consumer

Response:

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]

Review: [redacted]

I am rejecting this response because: They are responding to someone elses complaint they are so disorganized. They never did my driveway so how could they come back to redo it? Additionally, I am most certainly a woman not a man.

Review: I purchased a voucher through [redacted] to reseal my driveway. The sealer failed within 24 hours because they did not clean (at all) my driveway. The owner said they would reseal it. They have been a no show 3 times. I have contacted [redacted], the owner, and filed a credit card dispute. Horrible service!!!!!!Desired Settlement: I want a refund so I can properly seal the driveway myself.

Business

Response:

TO WHOM IT MAY CONCERNPLEASE BE ADVISED THAT WE HAVE TRIED ON SEVERAL OCCASIONS TO RECTIFY THE ISSUES WITH THIS CUSTOMERDUE TO SEVERAL DAYS OF RAIN ON THE DAYS WE WERE TO REPAIR HIS DRIVEWAY THE WORK COULD NOT BE COMPLETEDWE STILL WISH TO COMPLETE THE WORK IF IT IS CALLING FOR RAIN WE CANNOT DO THE WORK DUE TO POSSIBLE DAMAGE TO PROPERTY.HOWEVER WE HAVE BEEN IN CONTACT WITH HIM HE REFUSES ALL SERVICES FROM USSORRY TO SAY WE CANNOT CONTROL THE WEATHERTHANK YOU FOR YOUR ATTENTION TO THIS MATTER[redacted]

Consumer

Response:

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]

Review: [redacted]

I am rejecting this response because: