The DUI MAN, Law Offices of Micheal Bialys

On or about 7/07/2014, MrM [redacted] retained our firm to assist him and represent him in an allegation of Driving Under the Influence (DUI)This representation included both representation at the court level and with the DMV in an Administrative Per Se HearingAs I am sure you are aware, no attorney can make any guarantees as to the outcome of a caseThis is a clause that is actually included in writing in my standard retainer agreement, I will include a section of a blank retainer agreement to evidence thisMy law firm did represent MrM [redacted] at his DMV hearing and at courtI will agree that his license was actually suspended for a period of daysPlease keep in mind that on a 1" time DUI the law provides that the DMV can order a suspension of up to monthsWe in fact, per his letter, were able to mitigate his situation and counselled him to take the necessary steps which would enable him to get a restricted license after only days as opposed to monthsA restricted driver’s license allowed Mr M [redacted] to legally drive to and from work and anything in the course of workIn this respect we actually made a significant difference in mitigating his license situationThis is even more significant in MrM***'s case particularly because of the type of work he does as a Realtor, which involves a substantial amount of drivingPursuant to the court action, MrM [redacted] was always given the choice to go to trialHe was present and informed in open court of his constitutional of his right to go to trialTypically, a client will agree to a plea offer and enter a plea of nolo contendere or guilty in order to avoid harsher penalties associated with going trial and being found guilty by a jurySome of these harsher penalties, may include but are not limited to jail time, higher fines, additional or longer classes, etcBy accepting a plea offer, the client most likely will mitigate his/her penaltiesMrM [redacted] was explained all of his rights and options and made the decision to accept the plea agreement with all of its terms and conditions, rather than go to trialHe signed a plea agreement which is now incorporated into the public recordHe was sentenced in open court on the record and agreed to all terms and conditions of his plea agreement including the installation of an interlock device (IID) in his vehicleInstallation of an IID device is a statutory requirement for those convicted of a DUI offense in Los Angeles County per the DMVThis was all explained to MrM***, in detail, before he accepted his plea, and again read out loud by the judge in court, as MrM [redacted] knowingly and voluntarily accepted these terms and conditionsAll of this was documented in court and recorded on the record by a court reporterI have attached a copy of a certified minute order provided by the court, to evidence all of this, as was stated in open courtSoon after his final plea and court date, MrM [redacted] called my firm to complainHe claimed that he DID NOT agree or understand these conditions, particularly where the IID was concerned Again at the risk of being redundant MrM [redacted] was present in court when sentenced was pronounced and all of this was read aloudAs a courtesy, I had an associate go back to court to see if we could modify the HD order form the courtThis was denied by the judge and the sentence as it was pronounced in front of MrM [redacted] at his plea was ordered to stand Please understand that this additional action was outside of the scope of my original retainer agreement which states that my representation ends at the point that the case is either resolved through either Plea or DismissalThe only reason that I did this is in a good faith effort in an attempt to satisfy an unhappy client, My office staff said he was very rude and abusive over the phoneI was trying to make all efforts to quell his dissatisfaction, even though he knew exactly what he agreed to in courtFinally, on the issue of MrM [redacted] “not being convicted,” There is a very clear public court record of his conviction, (please refer to attached minute order)As far as the issue of him not being credited, the court is required to send an abstract to the DMV with the results and orders of the court, I have no control in, nor am I able to intervene with this processThis is between the court and the DMVAGAIN, I have no power, jurisdiction or involvement in this processIf the court for some reason fails to do so, my only option is to ask the court to provide the record to the Sacramento DMV's Mandatory Actions Unit, My understanding is that the court may have failed to provide this abstract to the DMVWe called the court upon MrM***'s request to ensure that this process happened and again based on my understanding it did I am not privy to these exact record, as it is between the court and the DMVWhat I do know is this - Mr M [redacted] knew exactly what was going on at all timesAlthough he may have been unhappy with the results, my firm was instrumental in mitigating his situation from both the standpoint of his license and further court penaltiesEven after this outcome I made any and all efforts to attempt to make the client happy, even though this exceeded the scope of my representation MrM [redacted] was consistently angry and abusive to me, my associate attorneys, and my office staffThe fact that he is using the Revdex.com as a forum to ask for money back clearly indicates his ultimate goal, which simply seems to be pecuniaryI never like to leave a client dissatisfied, but it seems there is no pleasing this clientBy all accounts Mr M [redacted] refuses to take responsibility for his actions Thank you again for the opportunity to respond to this complaintI would be happy to provide any additional information should that be necessary [redacted] B***, Esq

On or about 7/07/2014, MrM [redacted] retained our firm to assist him and represent him in an allegation of Driving Under the Influence (DUI)This representation included both representation at the court level and with the DMV in an Administrative Per Se Hearing.As I am sure you are aware, no attorney can make any guarantees as to the outcome of a caseThis is a clause that is actually included in writing in my standard retainer agreement, I will include a section of a blank retainer agreement to evidence this.My law firm did represent MrM [redacted] at his DMV hearing and at courtI will agree that his license was actually suspended for a period of daysPlease keep in mind that on a 1" time DUI the law provides that the DMV can order a suspension of up to monthsWe in fact, per his letter, were able to mitigate his situation and counselled him to take the necessary steps which would enable him to get a restricted license after only days as opposed to months.A restricted driver’s license allowed Mr M [redacted] to legally drive to and from work and anything in the course of workIn this respect we actually made a significant difference in mitigating his license situationThis is even more significant in MrM***'s case particularly because of the type of work he does as a Realtor, which involves a substantial amount of driving.Pursuant to the court action, MrM [redacted] was always given the choice to go to trialHe was present and informed in open court of his constitutional of his right to go to trialTypically, a client will agree to a plea offer and enter a plea of nolo contendere or guilty in order to avoid harsher penalties associated with going trial and being found guilty by a jurySome of these harsher penalties, may include but are not limited to jail time, higher fines, additional or longer classes, etcBy accepting a plea offer, the client most likely will mitigate his/her penalties.MrM [redacted] was explained all of his rights and options and made the decision to accept the plea agreement with all of its terms and conditions, rather than go to trialHe signed a plea agreement which is now incorporated into the public recordHe was sentenced in open court on the record and agreed to all terms and conditions of his plea agreement including the installation of an interlock device (IID) in his vehicleInstallation of an IID device is a statutory requirement for those convicted of a DUI offense in Los Angeles County per the DMVThis was all explained to MrM***, in detail, before he accepted his plea, and again read out loud by the judge in court, as MrM [redacted] knowingly and voluntarily accepted these terms and conditionsAll of this was documented in court and recorded on the record by a court reporterI have attached a copy of a certified minute order provided by the court, to evidence all of this, as was stated in open court.Soon after his final plea and court date, MrM [redacted] called my firm to complainHe claimed that he DID NOT agree or understand these conditions, particularly where the IID was concerned Again at the risk of being redundant MrM [redacted] was present in court when sentenced was pronounced and all of this was read aloud.As a courtesy, I had an associate go back to court to see if we could modify the HD order form the courtThis was denied by the judge and the sentence as it was pronounced in front of MrM [redacted] at his plea was ordered to stand Please understand that this additional action was outside of the scope of my original retainer agreement which states that my representation ends at the point that the case is either resolved through either Plea or DismissalThe only reason that I did this is in a good faith effort in an attempt to satisfy an unhappy client, My office staff said he was very rude and abusive over the phoneI was trying to make all efforts to quell his dissatisfaction, even though he knew exactly what he agreed to in court.Finally, on the issue of MrM [redacted] “not being convicted,” There is a very clear public court record of his conviction, (please refer to attached minute order)As far as the issue of him not being credited, the court is required to send an abstract to the DMV with the results and orders of the court, I have no control in, nor am I able to intervene with this processThis is between the court and the DMVAGAIN, I have no power, jurisdiction or involvement in this process.If the court for some reason fails to do so, my only option is to ask the court to provide the record to the Sacramento DMV's Mandatory Actions Unit, My understanding is that the court may have failed to provide this abstract to the DMVWe called the court upon MrM***'s request to ensure that this process happened and again based on my understanding it did I am not privy to these exact record, as it is between the court and the DMV.What I do know is this - Mr M [redacted] knew exactly what was going on at all timesAlthough he may have been unhappy with the results, my firm was instrumental in mitigating his situation from both the standpoint of his license and further court penaltiesEven after this outcome I made any and all efforts to attempt to make the client happy, even though this exceeded the scope of my representation MrM [redacted] was consistently angry and abusive to me, my associate attorneys, and my office staff.The fact that he is using the Revdex.com as a forum to ask for money back clearly indicates his ultimate goal, which simply seems to be pecuniaryI never like to leave a client dissatisfied, but it seems there is no pleasing this clientBy all accounts Mr M [redacted] refuses to take responsibility for his actionsThank you again for the opportunity to respond to this complaintI would be happy to provide any additional information should that be necessary[redacted] B***, Esq

The Court mad administrative errors not the firm If a court clerk makes an error we have no way of knowing or accounting for itThe Client was again told all of his options and stood in open court to be sentenced he had a clear understanding of the consequences As I said I cannot account fro a court clerk error nor am I Privy to the records Please review the attachments, already submitted Finally again that fact that the client mentions a return of money and asks for pain and suffering from my firm when he openly pled gilts evidences his agendaHe knew and was informed at all times of hios situation with the court and his plea

The Court mad administrative errors not the firm If a court clerk makes an error we have no way of knowing or accounting for itThe Client was again told all of his options and stood in open court to be sentenced he had a clear understanding of the consequences As I said I cannot account fro a court clerk error nor am I Privy to the records Please review the attachments, already submittedFinally again that fact that the client mentions a return of money and asks for pain and suffering from my firm when he openly pled gilts evidences his agendaHe knew and was informed at all times of hios situation with the court and his plea

I have been a client for over yearsMultiple projects and some in excess of $35,of doorsThe product looks good, however they are always late with delivery and they are the worst in Custumer serviceMany of my doors had problems immediately during Instalation and construction and after many calls, they never came to fixThey always say, someone will call you and nothing happensEven after speaking with the owner, [redacted] who promises that "someone" will call to schedule a visit to "adjust and fix" the doors, no one ever calls or comes They try to blame the contractors, however all contractors say that they worked with them in the past and that they are horribleMy contractors actually beg me not to choose them because they know they will not work properly and that they will not fix them My advice: Look for another supplier

Complaint:
I am rejecting this response because:Business Response:This representation included both representation at the court level and with the DMV in an Administrative Per Se Hearing.Consumer Response:*** B*** is absolutely correct, he was paid to represent me at the court level and DMVThe Mis-filing of my paperwork which affected the conviction and my driving privileges should not have been extended past the designated sentencing and should have been avoided Business Response:no attorney can make any guarantees as to the outcome of a case.Consumer Response:The Attorney cannot make guarantees on the outcome of the case? If the Attorney is negligent in court filings and proceedings then of course there are no guarantees of the outcome because the outcome will not be in the favor of the client. Business Response:I will agree that his license was actually suspended for a period of days.Consumer Response:Driver license is suspended for a mandatory days after a Dui of course, that’s the law Business Response:A restricted driver’s license allowed Mr M*** to legally drive to and from work and anything in the course of workIn this respect we actually made a significant difference in mitigating his license situationThis is even more significant in MrM***'s case particularly because of the type of work he does as a Realtor, which involves a substantial amount of driving.Consumer Response:I am saying is that even after the days and with the advice of N*** ***, to install the IID in my vehicle even though I had not been convicted and not receiving credit for it I unknowingly had been driving around on a suspended license for over a yearI was not legally able to drive anywhere and could of faced harsh legal actions against myself due to legal malpracticeMandatory actions(DMV) and Fred from Freds auto(IID installer) can vouch for this Business Response:Typically, a client will agree to a plea offer and enter a plea of nolo contendere or guilty in order to avoid harsher penalties associated with going trial and being found guilty by a jurySome of these harsher penalties, may include but are not limited to jail time, higher fines, additional or longer classes, etc. Consumer Response:I hired *** B*** on a not guilty plea to avoid harsher penalties such as jail time, higher fines, extended classes etcI avoided none of the stated thanks the *** B***. Business Response:MrM*** was explained all of his rights and options and made the decision to accept the plea agreement with all of its terms and conditions, rather than go to trialHe signed a plea agreement which is now incorporated into the public recordHe was sentenced in open court on the record and agreed to all terms and conditions of his plea agreement including the installation of an interlock device (IID) in his vehicle.Consumer Response:I understood what my hired attorney said to me outside the courtroom and that was the only reason why I agreedHe told me just to say Yes to everything the judge had to say not knowing that I had been misinformed Business Response:As a courtesy, I had an associate go back to court to see if we could modify the HD order form the court.Consumer Response:The Attorney MrS*** later went back to court to modify the HD order because attorney MrSingh knew that he had told me other wise and or hidden important facts concerning my case. Business Response:Finally, on the issue of MrM*** “not being convicted,” There is a very clear public court record of his conviction, (please refer to attached minute order)As far as the issue of him not being credited, the court is required to send an abstract to the DMV with the results and orders of the court, I have no control in, nor am I able to intervene with this processThis is between the court and the DMVAGAIN, I have no power, jurisdiction or involvement in this process.Consumer Response:The conviction was not filed properly do to a misspelling of my name and other important facts on the paperwork that *** B*** and his team filed for me causing me a risk of driving an entire year on a suspended license and forcing me to have the IID in my car for another months due to the fact that they never made sure my conviction was filed correctlyIn fact could of gotten me more jail time, increased fines and driving privileges taken away. Business Response:The fact that he is using the Revdex.com as a forum to ask for money back clearly indicates his ultimate goal, which simply seems to be pecuniaryI never like to leave a client dissatisfied, but it seems there is no pleasing this clientBy all accounts Mr M*** refuses to take responsibility for his actions.Consumer Response: I have taken responsibilities for my actions but have theyI was treated as another numberI am not using Revdex.com and a forum to get compensated for services I never received but only to report dishonest business practices that pray on individuals who may lack the legal background to represent themselves in courtYes,I have considered taken this to small claims court
Regards,
*** M*** Iv

Complaint: 11476694
I am rejecting this response because:
Business Response:
This representation included both representation at the court level and with the DMV in an Administrative Per Se Hearing.
Consumer Response:
[redacted] B[redacted] is absolutely correct, he was paid to represent me at the court level and DMV. The Mis-filing of my paperwork which affected the conviction and my driving privileges should not have been extended past the designated sentencing and should have been avoided
 
Business Response:
no attorney can make any guarantees as to the outcome of a case.
Consumer Response:
The Attorney cannot make guarantees on the outcome of the case? If the Attorney is negligent in court filings and proceedings then of course there are no guarantees of the outcome because the outcome will not be in the favor of the client.
 
Business Response:
. I will agree that his license was actually suspended for a period of 30 days.
Consumer Response:
Driver license is suspended for a mandatory 30 days after a Dui of course, that’s the law
 
Business Response:
A restricted driver’s license allowed Mr M[redacted] to legally drive to and from work and anything in the course of work. In this respect we actually made a significant difference in mitigating his license situation. This is even more significant in Mr. M[redacted]'s case particularly because of the type of work he does as a Realtor, which involves a substantial amount of driving.
Consumer Response:
I am saying is that even after the 30 days and with the advice of N[redacted], to install the IID in my vehicle even though I had not been convicted and not receiving credit for it I unknowingly had been driving around on a suspended license for over a year. I was not legally able to drive anywhere and could of faced harsh legal actions against myself due to legal malpractice. Mandatory actions(DMV) and Fred from Freds auto(IID installer) can vouch for this
 
Business Response:
Typically, a client will agree to a plea offer and enter a plea of nolo contendere or guilty in order to avoid harsher penalties associated with going trial and being found guilty by a jury. Some of these harsher penalties, may include but are not limited to jail time, higher fines, additional or longer classes, etc.
 
Consumer Response:
I hired [redacted] B[redacted] on a not guilty plea to avoid harsher penalties such as jail time, higher fines, extended classes etc. I avoided none of the stated thanks the [redacted] B[redacted].
 
Business Response:
Mr. M[redacted] was explained all of his rights and options and made the decision to accept the plea agreement with all of its terms and conditions, rather than go to trial. He signed a plea agreement which is now incorporated into the public record. He was sentenced in open court on the record and agreed to all terms and conditions of his plea agreement including the installation of an interlock device (IID) in his vehicle.
Consumer Response:
I understood what my hired attorney said to me outside the courtroom and that was the only reason why I agreed. He told me just to say Yes to everything the judge had to say not knowing that I had been misinformed
 
Business Response:
As a courtesy, I had an associate go back to court to see if we could modify the HD order form the court.
Consumer Response:
The Attorney Mr. S[redacted] later went back to court to modify the HD order because attorney Mr. Singh knew that he had told me other wise and or hidden important facts concerning my case.
 
Business Response:
Finally, on the issue of Mr. M[redacted] “not being convicted,” There is a very clear public court record of his conviction, (please refer to attached minute order). As far as the issue of him not being credited, the court is required to send an abstract to the DMV with the results and orders of the court, I have no control in, nor am I able to intervene with this process. This is between the court and the DMV. AGAIN, I have no power, jurisdiction or involvement in this process.
Consumer Response:
The conviction was not filed properly do to a misspelling of my name and other important facts on the paperwork that [redacted] B[redacted] and his team filed for me causing me a risk of driving an entire year on a suspended license and forcing me to have the IID in my car for another 6 months due to the fact that they never made sure my conviction was filed correctly. In fact could of gotten me more jail time, increased fines and driving privileges taken away.
 
Business Response:
The fact that he is using the Revdex.com as a forum to ask for money back clearly indicates his ultimate goal, which simply seems to be pecuniary. I never like to leave a client dissatisfied, but it seems there is no pleasing this client. By all accounts Mr M[redacted] refuses to take responsibility for his actions.
Consumer Response:
I have taken responsibilities for my actions but have they. I was treated as another number. I am not using Revdex.com and a forum to get compensated for services I never received but only to report dishonest business practices that pray on individuals who may lack the legal background to represent themselves in court. Yes,I have considered taken this to small claims court
Regards,
[redacted] M[redacted] Iv

On or about 7/07/2014, Mr. M[redacted] retained our firm to assist him and represent...

him in an allegation of Driving Under the Influence (DUI). This representation included both representation at the court level and with the DMV in an Administrative Per Se Hearing.
As I am sure you are aware, no attorney can make any guarantees as to the outcome of a case. This is a clause that is actually included in writing in my standard retainer agreement, I will include a section of a blank retainer agreement to evidence this.
My law firm did represent Mr. M[redacted] at his DMV hearing and at court. I will agree that his license was actually suspended for a period of 30 days. Please keep in mind that on a 1" time DUI the law provides that the DMV can order a suspension of up to 6 months. We in fact, per his letter, were able to mitigate his situation and counselled him to take the necessary steps which would enable him to get a restricted license after only 30 days as opposed to 6 months.
A restricted driver’s license allowed Mr M[redacted] to legally drive to and from work and anything in the course of work. In this respect we actually made a significant difference in mitigating his license situation. This is even more significant in Mr. M[redacted]'s case particularly because of the type of work he does as a Realtor, which involves a substantial amount of driving.
Pursuant to the court action, Mr. M[redacted] was always given the choice to go to trial. He was present and informed in open court of his constitutional of his right to go to trial. Typically, a client will agree to a plea offer and enter a plea of nolo contendere or guilty in order to avoid harsher penalties associated with going trial and being found guilty by a jury. Some of these harsher penalties, may include but are not limited to jail time, higher fines, additional or longer classes, etc. By accepting a plea offer, the client most likely will mitigate his/her penalties.
Mr. M[redacted] was explained all of his rights and options and made the decision to accept the plea agreement with all of its terms and conditions, rather than go to trial. He signed a plea agreement which is now incorporated into the public record. He was sentenced in open court on the record and agreed to all terms and conditions of his plea agreement including the installation of an interlock device (IID) in his vehicle. Installation of an IID device is a statutory requirement for those convicted of a DUI offense in Los Angeles County per the DMV. This was all explained to Mr. M[redacted], in detail, before he accepted his plea, and again read out loud by the judge in court, as Mr. M[redacted] knowingly and voluntarily accepted these terms and conditions. All of this was documented in court and recorded on the record by a court reporter. I have attached a . copy of a certified minute order provided by the court, to evidence all of this, as was stated in open court.
Soon after his final plea and court date, Mr. M[redacted] called my firm to complain. He claimed that he DID NOT agree or understand these conditions, particularly where the IID was concerned Again at the risk of being redundant Mr. M[redacted] was present in court when sentenced was pronounced and all of this was read aloud.
As a courtesy, I had an associate go back to court to see if we could modify the HD order form the court. This was denied by the judge and the sentence as it was pronounced in front of Mr. M[redacted] at his plea was ordered to stand Please understand that this additional action was outside of the scope of my original retainer agreement
which states that my representation ends at the point that the case is either resolved through either Plea or Dismissal. The only reason that I did this is in a good faith effort in an attempt to satisfy an unhappy client, My office staff said he was very rude and abusive over the phone. I was trying to make all efforts to quell his dissatisfaction, even though he knew exactly what he agreed to in court.
Finally, on the issue of Mr. M[redacted] “not being convicted,” There is a very clear public court record of his conviction, (please refer to attached minute order). As far as the issue of him not being credited, the court is required to send an abstract to the DMV with the results and orders of the court, I have no control in, nor am I able to intervene with this process. This is between the court and the DMV. AGAIN, I have no power, jurisdiction or involvement in this process.
If the court for some reason fails to do so, my only option is to ask the court to provide the record to the Sacramento DMV's Mandatory Actions Unit, My understanding is that the court may have failed to provide this abstract to the DMV. We called the court upon Mr. M[redacted]'s request to ensure that this process happened and again based on my understanding it did I am not privy to these exact record, as it is between the court and the DMV.
What I do know is this - Mr M[redacted] knew exactly what was going on at all times. Although he may have been unhappy with the results, my firm was instrumental in mitigating his situation from both the standpoint of his license and further court penalties. Even after this outcome I made any and all efforts to attempt to make the client happy, even though this exceeded the scope of my representation Mr. M[redacted] was consistently angry and abusive to me, my associate attorneys, and my office staff.
The fact that he is using the Revdex.com as a forum to ask for money back clearly indicates his ultimate goal, which simply seems to be pecuniary. I never like to leave a client dissatisfied, but it seems there is no pleasing this client. By all accounts Mr M[redacted] refuses to take responsibility for his actions.
Thank you again for the opportunity to respond to this complaint. I would be happy to provide any additional information should that be necessary.
[redacted] B[redacted], Esq.

I have been a client for over 3 years. Multiple projects and some in excess of $35,000 of doors. The product looks good, however they are always late with delivery and they are the worst in Custumer service. Many of my doors had problems immediately during Instalation and construction and after many calls, they never came to fix. They always say, someone will call you and nothing happens. Even after speaking with the owner, [redacted] who promises that "someone" will call to schedule a visit to "adjust and fix" the doors, no one ever calls or comes.

They try to blame the contractors, however all contractors say that they worked with them in the past and that they are horrible. My contractors actually beg me not to choose them because they know they will not work properly and that they will not fix them.

My advice: Look for another supplier.

The Court mad administrative errors not the firm.  If a court clerk makes an error we have no way of knowing or accounting for it. The Client was again told all of his options and stood in open court to be sentenced.  he had a clear understanding of the consequences.  As I said I cannot account fro a court clerk error nor am I Privy to the records.   Please review the attachments, already submitted. 
Finally again that fact that the client mentions a return of money and asks for pain and suffering from my firm when he openly pled gilts evidences his agenda. He knew and was informed at all times of hios situation with the court and his plea

The Court mad administrative errors not the firm.  If a court clerk makes an error we have no way of knowing or accounting for it. The Client was again told all of his options and stood in open court to be sentenced.  he had a clear understanding of the consequences.  As I said I cannot account fro a court clerk error nor am I Privy to the records.   Please review the attachments, already submitted. Finally again that fact that the client mentions a return of money and asks for pain and suffering from my firm when he openly pled gilts evidences his agenda. He knew and was informed at all times of hios situation with the court and his plea

On or about 7/07/2014, Mr. M[redacted] retained our firm to assist him and represent him in an allegation of Driving Under the Influence (DUI). This representation included both representation at the court level and with the DMV in an Administrative Per Se Hearing.As I am sure you are aware, no...

attorney can make any guarantees as to the outcome of a case. This is a clause that is actually included in writing in my standard retainer agreement, I will include a section of a blank retainer agreement to evidence this.My law firm did represent Mr. M[redacted] at his DMV hearing and at court. I will agree that his license was actually suspended for a period of 30 days. Please keep in mind that on a 1" time DUI the law provides that the DMV can order a suspension of up to 6 months. We in fact, per his letter, were able to mitigate his situation and counselled him to take the necessary steps which would enable him to get a restricted license after only 30 days as opposed to 6 months.A restricted driver’s license allowed Mr M[redacted] to legally drive to and from work and anything in the course of work. In this respect we actually made a significant difference in mitigating his license situation. This is even more significant in Mr. M[redacted]'s case particularly because of the type of work he does as a Realtor, which involves a substantial amount of driving.Pursuant to the court action, Mr. M[redacted] was always given the choice to go to trial. He was present and informed in open court of his constitutional of his right to go to trial. Typically, a client will agree to a plea offer and enter a plea of nolo contendere or guilty in order to avoid harsher penalties associated with going trial and being found guilty by a jury. Some of these harsher penalties, may include but are not limited to jail time, higher fines, additional or longer classes, etc. By accepting a plea offer, the client most likely will mitigate his/her penalties.Mr. M[redacted] was explained all of his rights and options and made the decision to accept the plea agreement with all of its terms and conditions, rather than go to trial. He signed a plea agreement which is now incorporated into the public record. He was sentenced in open court on the record and agreed to all terms and conditions of his plea agreement including the installation of an interlock device (IID) in his vehicle. Installation of an IID device is a statutory requirement for those convicted of a DUI offense in Los Angeles County per the DMV. This was all explained to Mr. M[redacted], in detail, before he accepted his plea, and again read out loud by the judge in court, as Mr. M[redacted] knowingly and voluntarily accepted these terms and conditions. All of this was documented in court and recorded on the record by a court reporter. I have attached a . copy of a certified minute order provided by the court, to evidence all of this, as was stated in open court.Soon after his final plea and court date, Mr. M[redacted] called my firm to complain. He claimed that he DID NOT agree or understand these conditions, particularly where the IID was concerned Again at the risk of being redundant Mr. M[redacted] was present in court when sentenced was pronounced and all of this was read aloud.As a courtesy, I had an associate go back to court to see if we could modify the HD order form the court. This was denied by the judge and the sentence as it was pronounced in front of Mr. M[redacted] at his plea was ordered to stand Please understand that this additional action was outside of the scope of my original retainer agreement which states that my representation ends at the point that the case is either resolved through either Plea or Dismissal. The only reason that I did this is in a good faith effort in an attempt to satisfy an unhappy client, My office staff said he was very rude and abusive over the phone. I was trying to make all efforts to quell his dissatisfaction, even though he knew exactly what he agreed to in court.Finally, on the issue of Mr. M[redacted] “not being convicted,” There is a very clear public court record of his conviction, (please refer to attached minute order). As far as the issue of him not being credited, the court is required to send an abstract to the DMV with the results and orders of the court, I have no control in, nor am I able to intervene with this process. This is between the court and the DMV. AGAIN, I have no power, jurisdiction or involvement in this process.If the court for some reason fails to do so, my only option is to ask the court to provide the record to the Sacramento DMV's Mandatory Actions Unit, My understanding is that the court may have failed to provide this abstract to the DMV. We called the court upon Mr. M[redacted]'s request to ensure that this process happened and again based on my understanding it did I am not privy to these exact record, as it is between the court and the DMV.What I do know is this - Mr M[redacted] knew exactly what was going on at all times. Although he may have been unhappy with the results, my firm was instrumental in mitigating his situation from both the standpoint of his license and further court penalties. Even after this outcome I made any and all efforts to attempt to make the client happy, even though this exceeded the scope of my representation Mr. M[redacted] was consistently angry and abusive to me, my associate attorneys, and my office staff.The fact that he is using the Revdex.com as a forum to ask for money back clearly indicates his ultimate goal, which simply seems to be pecuniary. I never like to leave a client dissatisfied, but it seems there is no pleasing this client. By all accounts Mr M[redacted] refuses to take responsibility for his actions. Thank you again for the opportunity to respond to this complaint. I would be happy to provide any additional information should that be necessary.[redacted] B[redacted], Esq.