Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] ***
I submitted a ticket to tech to see if there was a may to block this email address We also changed all login informationWe are trying to see if we can obtain IP address as wellIf customer continues to get emails, he should forward to [redacted] or [redacted] At this time nothing indictates they are registered for emails
I have made an exception in this customers situation with a refund of $to her credit cardI have also sent the consumer a follemail letting her know a refund was issued
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I did not authorize the additional charges on my credit cardYes, I cancelled my account when I found that since January 2015, I have been charged a monthly fee of $49, which I did not authorizeI called the establishment and they told me there's nothing they can do and instead tried to broker a deal that would involve less money per month, which I declinedWhen I asked to speak with a supervisor, I was told that the supervisors had left for the day (at 2:33pm EST) In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] ***
I submitted a ticket to tech to see if there was a may to block this email address We also changed all login informationWe are trying to see if we can obtain IP address as wellIf customer continues to get emails, he should forward to [redacted] or [redacted] At this time nothing indictates they are registered for emails
I have made an exception in this customers situation with a refund of $to her credit cardI have also sent the consumer a follemail letting her know a refund was issued
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I did not authorize the additional charges on my credit cardYes, I cancelled my account when I found that since January 2015, I have been charged a monthly fee of $49, which I did not authorizeI called the establishment and they told me there's nothing they can do and instead tried to broker a deal that would involve less money per month, which I declinedWhen I asked to speak with a supervisor, I was told that the supervisors had left for the day (at 2:33pm EST) In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]