The ExploraStore LLC

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meSincerely, [redacted] ***

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]

Unfortunately, for the customer and ourselves the purchase was not placed through the Oregon Scientific Store (www.oregonscientificstore.com).
Had we been the company that sold the product we would have gladly refunded the order.
The stated product purchased (RMR329P) has never been for sale from...

our company for the amount stated in the complaint.
We do not have an employee by the name of Darren neither has our systems been down to where we can’t provide simple order information to our customers.
Additionally, our order numbers are six digits in length and the order number provided in the complaint is 11 digits and appears to be for the manufacturer Oregon Scientific (oregonscientific.com).
We are the Oregon Scientific Store (www.oregonscientificstore.com) and are an entirely different company.
Please address the correct company with the complaint if it is to be resolved.