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The Eye Institute of Utah

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Reviews The Eye Institute of Utah

The Eye Institute of Utah Reviews (3)

We are sorry if there was any confusion about participation in our research studies Patients do not have to have insurance in order to participate in any of our research studies If they have no insurance they would be responsible for the cost of the exams and surgery The advertisement for these studies clearly states that “Compensation for time, travel and surgical medications may be available.” There is no mention that the cost of the procedure would be waived or providedTypically, insurance would cover the cost of this procedure but without coverage, the patient is responsible for the surgical costsThis is also explained to patients when they call inquiring about participating in clinical studies We do not feel that this advertisement is misleading Attached is a copy of the advertisement

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted] ***

We understand your frustrations and have contacted Tricare several times to resolve this issue as quickly as possibleWe have submitted another corrected claim and have been told by a Tricare representative that it may take up to days to re-processYour account will not be sent to collections as we work to resolve this matterWe will make sure to contact you as soon as we find out more information on the status of your claimWe assure you that we are diligently working to resolve this issue, and if you have any additional questions or concerns, please call our billing office at ###-###-####

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