The Fairways

The apartment management office to start has horrible serviceI am lucky if they answer when I call because they never answer at allWhen I moved in they tried to do the swoop and swop and not honor my move in special even though we had it in writingThat was my first red flag and it took forever to be honoredMy second concern is the safety not only for my newborn family, but for the other tenants as wellAll of my neighbors and myself included have no FIRE ALARMSAbsolutely none! This is a major concern and is a major health and safety HAZARDThey also consistently shut off the water without notice! according to *** *** *** * ***, If your landlord repeatedly violates your rights to privacy, or does things like removing windows or doors, TURNING OFF YOUR UTILITIES or changing the locks, you would be considered “constructively evicted,” as described above; this would usually justify you breaking the lease without further rent obligation

I was interested in renting an apartment in this communityI paid the $deposit to hold the apartmentUnfortunately, an unforeseen circumstance came up and I had to return to the complex to ask for a refund of the deposit,which waswithin the 48hr window for applicants to receive their refundsI spoke to ***, the community manager to request my refund and cancel the hold for the apartmentI was advised that a check for the refund would be mailed to my residence no later Monday(which was days later) The check was never mailedI called the apartment complex for the next two weeks and every time I called I was told that they would leave a message for the manager to return my callNo phone calls were ever returnedBy week 3, I was in contact with someone by the name of *** who said the check would be in my mailbox within the next days because it was being mailed from the regional officeThe check NEVER came in the mailI returned to the apartment complex and spoke to *** once again and after further review it was stated by *** that the check was never issued or sent out as I was told initiallyThis LACK of professionalism is completely unacceptable and I will NEVER recommend this community

I was interested in renting an apartment in this community. I paid the $150 deposit to hold the apartment. Unfortunately, an unforeseen circumstance came up and I had to return to the complex to ask for a refund of the deposit,which was. within the 48hr window for applicants to receive their refunds. I spoke to [redacted], the community manager to request my refund and cancel the hold for the apartment. I was advised that a check for the refund would be mailed to my residence no later Monday(which was 7 days later) . The check was never mailed. I called the apartment complex for the next two weeks and every time I called I was told that they would leave a message for the manager to return my call. No phone calls were ever returned. By week 3, I was in contact with someone by the name of [redacted] who said the check would be in my mailbox within the next 3 days because it was being mailed from the regional office. The check NEVER came in the mail. I returned to the apartment complex and spoke to [redacted] once again and after further review it was stated by [redacted] that the check was never issued or sent out as I was told initially. This LACK of professionalism is completely unacceptable and I will NEVER recommend this community.

The apartment management office to start has horrible service. I am lucky if they answer when I call because they never answer at all. When I moved in they tried to do the swoop and swop and not honor my move in special even though we had it in writing. That was my first red flag and it took forever to be honored. My second concern is the safety not only for my newborn family, but for the other tenants as well. All of my neighbors and myself included have no FIRE ALARMS. Absolutely none! This is a major concern and is a major health and safety HAZARD. They also consistently shut off the water without notice! according to [redacted], If your landlord repeatedly violates your rights to privacy, or does things like removing windows or doors, TURNING OFF YOUR UTILITIES or changing the locks, you would be considered “constructively evicted,” as described above; this would usually justify you breaking the lease without further rent obligation.