The Farmer's Daughter

Revdex.com,LeaseStation operates as a finance brokerThe deposit in questions is between TimePayment Corp and Mr***LeaseStation is not holding the deposit nor do we hold an agreement with Mr***This will have to be settled between TimePayment Corpand Mr***Mr [redacted] can contact TimePayment directly at ###-###-#### and reference account: [redacted] to discuss further optionsSincerely, [redacted] ***LeaseStation

The "constant contact" that was referred to was simply being told over and over "You need to take that down from the Revdex.com." There has been no resolutionI still am not getting a trailerI was told by Casey J [redacted] that I had a $16,loan through PawneeI was never told of any time limit or any type of stipulation, only that they would pay out the day the trailer was finished and I would get my $cash backThe other loan/lease for $4,in equipment was to go onto the $16,trailer that I was supposedly approved for When I contacted Pawnee myself, I was told that I had been approved back in June for five days under certain stipulations that I was never told ofAnd that other than that they had declined applications for me and nothing approved since the first part of JuneCasey J [redacted] had been telling me the entire time that it was a done deal after he apparently knew that the stipulations were not met and there was no fundingI am still unaware of what the stipulations wereAfter Pawnee was no longer funding the trailer, Casey J [redacted] had both of our credits pulled multiple times dropping our credit score very lowHe had also had us come up with $cash to secure the loan with Pawnee and to begin the building of the trailer with Southern dimensionsNow there will be no trailer because there is no funding, which he knew about but continued to let us believe was thereCasey J [redacted] also told us that pawnee was requiring us to carry insurance on the unbuilt trailer and to secure funding we paid three months on an unbuilt trailer for insuranceWe put $+months of insurance out of our pockets to secure a loan through Casey that he knew was not thereSouthern dimensions will not return our money or the loan/lease money for equipmentI would feel this was resolved if Casey/Quickstart gave us our $+months of insurance since he knew there was no loanI am aware that they do not have our $cash or the $loan/lease money but neither do IHe cost us that money on liesThe loan/lease money cannot be returned from Southern dimensions we have to settle for a Revdex.com pit that we cannot use, because it is made to be attached to a trailer, because of the way that case he worked the lease on itWe put every penny we had into this on Casey's word and contracts that we signed a through himWe have a lost $cash and are tied into a three-year $lease and we have nothing usableI hold Casey J [redacted] and Quickstart solely responsibleHe then put all the blame on my husband who he already knew was bipolar and almost committed suicide because Casey would not take responsibility for his actions and put them on himSouthern Dimensions did their jobThey are also having to try to recoup their money for building the trailerCasey owes us the moneyOnce I get my $4,cash back and $for the insurance from him, then it will be resolvedI also do not need calls demanding I withdraw my statement to the Revdex.com[redacted]

We have reviewed Mr [redacted] complaint and can confirm that he did apply for credit to purchase a Phantom Drone through Drones EtcThere is a non-refundable processing fee of $LeaseStation is the broker in this deal and the relationship is between Mr [redacted] and TimePayment CorpMr [redacted] can contact TimePayment directly at ###-###-#### and reference account: [redacted] to discuss further optionsBest Regards, [redacted] ***

QuickSpark Financial ("QuickSpark") has received Complaint No. [redacted] QuickSpark served as the lease broker for this individual and his business to lease a trailer from the equipment vendor, Southern Dimensions Group. Pawnee Lease Corporation indicated they were not willing to underwrite... the lease after the purchase order for the equipment had expired, and the equipment was not yet ready for delivery. The $4,000 referenced was paid by the applicant to the equipment vendor; QuickSpark is not in possession of those funds.We have been in continuous contact with the applicant, equipment vendor and lease underwriter since the beginning and are working on potential solutions.

RE: Complaint #***We are sorry to hear about the frustrations Ms*** has had with the mailing address. The letter she received did not come from QuickSpark. QuickSpark does not offer insurance or send letters/mail to customers. The letter she received most likely came
from TimePayment Corpthe company that is financing her equipment. QuickSpark Financial does not have any legal agreements or contracts with Ms*** or her company. The TimePayment Equipment Lease Agreement was reviewed and signed by Ms. *** and does not show "PO BOX" in the addressPlease advise Ms*** to direct the complaint to TimePayment Corp

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Dear Revdex.com,Please see the summary below in response to Ms***'s complaint. Summary:6/1/ - *** *** completes online application to finance equipment sourced through *** ** *** *** *** ***Upon submitting the online
application, she agreed to our ECOA Agreement* (Equal Credit Opportunity Act). LeaseStation operates as a finance broker so decline information is handled by our funding sources directlyIn this particular situation Ms***'s credit score was below our pre-qualification threshold to submit to any of our network of funding source partnersWe send an email notification to an applicant when they don't meet the minimum credit profile to be submitted to our funding sources. We did attempt to submit Ms***'s application as a Corporation Only which was declined by our funding source. By doing this the funding source would look solely at the business credit and not personal credit. A Decline email was sent to ***.*** Jun 1st at 9:AM for App # ***We provided the information we could to Ms*** over the phone however as our ECOA states we must receive a written for specific informationOnce we receive a written notification from her we will provide this within days. LeaseStation*** ** *** ***
*** ** ***Attn: Credit Denial Information RequestBest Regards,*** ***VP of Operations*ECOA Statement: Terms and Conditions StatementThe above information, together with any accompanying financial statements, schedules, or other materials, is submitted for the purpose of credit pre-qualification and is warranted to be true, correct, and complete. If applying for Business credit, you acknowledge and affirm that one or more applicants identified above is/are the business owner(s) and is/are personally liable for the business. You also warrant that by submitting this Application for Financing, any individual identified above who is either a principal, a personal guarantor, or a sole proprietor of the credit applicant, recognizing that his or her individual credit history may be a factor in the evaluation of the application for financing, is authorizing inquiry into their credit worthiness, including but not limited to obtaining a consumer credit report, and shall hold LeaseStation Holdings LLC, its assignees, agents, or nominees harmless from same. You understand that such investigation may include seeking information as to the background, credit, and financial responsibility of your officers and principals (or any of them) if applicable. The Federal Equal Credit Opportunity Act prohibits creditors from discriminating against credit applicants on the basis of race, color, religion, national origin, sex, marital status, or age (provided the applicant has the capacity to enter into the binding contract); because all or part of the applicant's income derives from any public assistance program; or because the applicant has in good faith exercised any right under the Consumer Credit Protection Act. If for any reason your application for credit is denied, you have the right to a written statement of the specific reasons for the denialTo obtain the statement, please write to LeaseStation Holdings LLC within days from the date you are notified of our decisionWe will send you a written statement of reasons for the denial of credit within days of receiving your request for the statement

I have taken a few things back to The Farmer's DaughterThat will not be disputedThis is a small community and I am not a touristWe live and work togetherHowever, being in a tourist town, Rita's return policy is ridiculousPeople return things and don't ALWAYs want a store creditThe lights that I took back were brokenPure and simpleIt is only ethical business practice that she return my moneyReceipt or no receipt

QuickSpark Financial ("QuickSpark") has received Complaint No***QuickSpark served as the lease broker for this individual and his business to lease a trailer from the equipment vendor, Southern Dimensions Group Pawnee Lease Corporation indicated they were not willing to underwrite
the lease after the purchase order for the equipment had expired, and the equipment was not yet ready for delivery. The $4,referenced was paid by the applicant to the equipment vendor; QuickSpark is not in possession of those funds.We have been in continuous contact with the applicant, equipment vendor and lease underwriter since the beginning and are working on potential solutions

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
I did make contact with Lease Station and was told I would not receive a refund because they took the time to complete the forms in the application when in fact I am the one who completed the formsI have never ever in my life paid for a credit checkThey said that was there fee for doing soThis is a very poor way to conduct a professional businessI would worn anyone before they consider using their serviceIf you read the fine print it speaks for itself what kind of outfit this isI want the Revdex.com to post this issue that I have hadBTW Lease Station is good about telling you to call someone else about your issuesThey made their money so who cases, right?
Regards,
*** ***

Hi ***,I have had my business since May 2013? My goal is to have incredible customer service and take great care of my customersI'm saddened and really surprised that Susie filed this complaint.My return policy is, I have a fourteen day return with receipt and original packaging,and
states this on my receipt given to customers and attached on my register where customers can seeSusie is always returning merchandise she purchased, keeping maybe two items she boughtShe returned a sweater with no tags and no receipt, I accommodated her with a smile and a credit to storeShe purchased battery lit stars, when she returned them they were wadded in a ball and thrown in a bag, no receipt, no package and wanted her money back, I explained to her I needed a receipt, again I was going to break my policy with her and credit her backShe stormed out of my store and said whateverI truly feel that as much as I try to make her happy and have her way, I believe there is no way satisfying herI'm a small boutique in Ketchum and rarely have returns but when I do I stand behind them.Thank youBest*** ***The Farmer's Daughter*** *** ***

The "constant contact" that was referred to was simply being told over and over "You need to take that down from the Revdex.com." There has been no resolutionI still am not getting a trailerI was told by Casey J*** that I had a $16,loan through PawneeI was never told of any time limit or any type of stipulation, only that they would pay out the day the trailer was finished and I would get my $cash backThe other loan/lease for $4,in equipment was to go onto the $16,trailer that I was supposedly approved for When I contacted Pawnee myself, I was told that I had been approved back in June for five days under certain stipulations that I was never told ofAnd that other than that they had declined applications for me and nothing approved since the first part of JuneCasey J*** had been telling me the entire time that it was a done deal after he apparently knew that the stipulations were not met and there was no fundingI am still unaware of what the stipulations wereAfter Pawnee was no longer funding the trailer, Casey J*** had both of our credits pulled multiple times dropping our credit score very lowHe had also had us come up with $cash to secure the loan with Pawnee and to begin the building of the trailer with Southern dimensionsNow there will be no trailer because there is no funding, which he knew about but continued to let us believe was thereCasey J*** also told us that pawnee was requiring us to carry insurance on the unbuilt trailer and to secure funding we paid three months on an unbuilt trailer for insuranceWe put $+months of insurance out of our pockets to secure a loan through Casey that he knew was not thereSouthern dimensions will not return our money or the loan/lease money for equipmentI would feel this was resolved if Casey/Quickstart gave us our $+months of insurance since he knew there was no loanI am aware that they do not have our $cash or the $loan/lease money but neither do IHe cost us that money on liesThe loan/lease money cannot be returned from Southern dimensions we have to settle for a Revdex.com pit that we cannot use, because it is made to be attached to a trailer, because of the way that case he worked the lease on itWe put every penny we had into this on Casey's word and contracts that we signed a through himWe have a lost $cash and are tied into a three-year $lease and we have nothing usableI hold Casey J*** and Quickstart solely responsibleHe then put all the blame on my husband who he already knew was bipolar and almost committed suicide because Casey would not take responsibility for his actions and put them on himSouthern Dimensions did their jobThey are also having to try to recoup their money for building the trailerCasey owes us the moneyOnce I get my $4,cash back and $for the insurance from him, then it will be resolvedI also do not need calls demanding I withdraw my statement to the Revdex.com.*** ***

Response to Complaint ID #*** We maintain that the claims made by Ms*** are and unsubstantiatedWe claim no responsibility or ownership of the damages suffered by the customer. However, as promised, we have been in continuous contact with the equipment sellers, funding sources, and customers involved with this transaction to come to a resolution. The $4,that the trailer manufacturer had in its possession has been refunded to the customer and we have made numerous attempts to contact Ms*** by phone and email to discuss the potential reimbursement of the $she spent on her insurance. While we are not responsible for the insurance, we understand the frustrations the ***'s experienced in the transaction and are offering the $as a gesture of goodwill provided that she will consider this matter closedOnce we can make contact with Ms***, we can make arrangements to get her the $she is requesting

Revdex.com,LeaseStation operates as a finance brokerThe deposit in questions is between TimePayment Corp and Mr***LeaseStation is not holding the deposit nor do we hold an agreement with Mr***This will have to be settled between TimePayment Corpand Mr***. Mr*** can contact TimePayment directly at ###-###-#### and reference account: *** to discuss further options. Sincerely,*** ***LeaseStation

QuickSpark response to Complaint #*** We are sorry to hear that the customer is unhappy with their transaction. QuickSpark is a broker connecting customers with lenders/underwriters for equipment leasingThe underwriter for this customer's equipment lease is TimePayment As the
broker, we are not in a position to authorize any equipment returns once the lease documents are executed (signed) by the customer. We do encourage our customers to read the full 3-page lease agreement before signingThe terms, payments and early termination details are clearly stated in the lease agreement. Customers have the ability to request a copy of their signed, non-cancellable TimePayment Lease Agreement and review the terms that are clearly laid outThe customer has the option to pay off the equipment lease prior to completion at a discounted rateThere is an "Early Termination" clause in the contract within item #referencing that early payouts are discounted at a rate of 4%. Management has reviewed the transaction records and found no evidence to confirm the claim

We have reviewed Mr*** complaint and can confirm that he did apply for credit to purchase a Phantom Drone through Drones Etc. There is a non-refundable processing fee of $LeaseStation is the broker in this deal and the relationship is between Mr*** and TimePayment
Corp. Mr*** can contact TimePayment directly at ###-###-#### and reference account: *** to discuss further options. Best Regards,*** ***

This response is in regards to the complaint filed against our business by Mr.*** *** on March 2, Mr*** alleges various bad practices by our business, QuickSpark Financial, LLC ("QuickSpark") which are simply not trueTo provide some background, Mr*** initially reached out to
QuickSpark and made the first contact with us by filling out a Commercial Equipment Lease application on January 28, to obtain financing to purchase a drone for his business Credit Ding Repair, LLCA link to this application is provided on the website of the vendor who sells the drones, to provide an additional purchase funding option for customers of that vendorThere can be no consumer law issues in this matter, as Mr*** represented that he was dealing with us on behalf of his business; indeed, he filled out a "commercial" equipment lease application, not a personal or consumer lease applicationAfter considering his financing options with QuickSpark, Mr*** told our employees that he would instead use his "business credit card" to purchase his desired equipment, as it was going to be cheaper for him to do soAgain, this indicates that Mr*** was dealing with QuickSpark on a commercial matter rather than a personal or consumer matterIf Mr*** did not desire to receive business calls on his personal cell phone, he should not have provided this information on his commercial lease application, which is for businessesIn fact, as a matter of business practice, QuickSpark deals almost exclusively with commercial/business clients, and does very few personal financing dealsMoreover, Mr*** alleges that QuickSpark used an auto dialer to call him when, in fact, QuickSpark does not utilize auto dialers in its business or even own any autodialer technology - all calls are made by live QuickSpark employeesMr*** never indicated he had any problem with QuickSpark calling him at any time when speaking with QuickSpark employees, andQuickSpark never contacted him again after he made the decision to pursue other financing options (i.ehis business credit card)QuickSpark did make a call to Mr*** at 7:am Arizona time one morning, but Mr*** did not answer the phone and no message was left; he later called QuickSpark back on the same phone line to inquire about the missed call he noticed on his phone.It is QuickSpark's firm belief that there were no legal or ethical violations made during the context of its communications with Mr***, which Mr*** initiated by filling out the commercial equipment lease applicationIf there are any further questions regarding this matter, please do not hesitate to contact usThank you