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The Fluency Factory

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The Fluency Factory Reviews (4)

Tell us why here...We worked with Ms [redacted] 's daughter on a series of exercises to both increase her overall performance and to increase her SAT scoresFor what it is worth my daughter [redacted] DID attend the same private school, and is now an attorneyShe suffered from serious learning disabilities as well.Moreover we frequently work with students who are dyslexic, and we have a long history of success with our studentsIn the very few sessions that Ms [redacted] 's daughter attended she greatly increased her reading and math performancesFollowing our work with this student, Ms [redacted] admitted that her daughter's academic performances at school had greatly improved, with her marks much higherI am confident that our work led to an increase in capability that enabled her to more fully perform in the SAT some time later, through additional work with an SAT only coachI think the outcome is quite wonderful, but the work she did with us enabled her to make better use of both her academic education AND her later SAT coachingWe do not guarantee test outcomes--and neither do other reputable test preparation firmsMs [redacted] should have celebrated her daughter's successes rather than complaining about an overall increase in capability

Tell us why here...We worked with Ms. [redacted]'s daughter on a series of exercises to both increase her overall performance and to increase her SAT scores. For what it is worth my daughter [redacted] DID attend the same private school, and is now an attorney. She suffered from serious learning disabilities...

as well.Moreover we frequently work with students who are dyslexic, and we have a long history of success with our students. In the very few sessions that Ms. [redacted]'s daughter attended she greatly increased her reading and math performances. Following our work with this student, Ms. [redacted] admitted that her daughter's academic performances at school had greatly improved, with her marks much higher. I am confident that our work led to an increase in capability that enabled her to more fully perform in the SAT some time later, through additional work with an SAT only coach. I think the outcome is quite wonderful, but the work she did with us enabled her to make better use of both her academic education AND her later SAT coaching. We do not guarantee test outcomes--and neither do other reputable test preparation firms. Ms. [redacted] should have celebrated her daughter's successes rather than complaining about an overall increase in capability.

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I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below. 
Not true mydaughters grades were As n Bs before attending sessions at FFHer grades did not improve.As stated she went solely for sat prep and started on her penmanship trying to make her write faster.The never analyzed her sat scores to see what areas she needed help and whether she was missing easy or hard questions. There were numerous college student "tutors" not a single professional.The person we used the next winter averaged 180 points increase.After entering into an $800 contract we saw that other students were primary school age appearing to be autistic or down syndrome or other severe language based issues.I believe we were misled in the FF specialty services.  Regards,
[redacted]

The staff who worked with [redacted] included three certified teachers and one engineering student who was tutoring calculus and SAT math for us that summer. These same tutors helped quite a few students attain new high scoring SAT results. The tutors who worked with [redacted] that summer helped one HS student who was previously math phobic to attain an A- for his summer of work with us at one of the best high schools in Massachusetts. THIS year that student received a major scholarship in engineering. Our tutor [redacted] left us to be a medical device trainer for a major medical company in Boston, [redacted] attained a full time teaching position in Hingham, and [redacted]h is an environmental engineer. Our student population IS diverse, but we had separate rooms for each student in our facility at Beal Street. I continue to believe that [redacted]'s work with us helped her to continue to develop. See the attached file for a record of our tutors and what they worked on. In addition [redacted] was a no show for two sessions, but we did not charge these missed sessions to Ms. [redacted].

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