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The Focused Group

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The Focused Group Reviews (6)

We responded directly to the consumer Please [redacted] for explanation

Our offices are in receipt of your correspondence detailing [redacted] 's complaint relating to Focused Recovery Solutions Based on our investigation, we have concluded the account referenced was placed for collections with our company on 8/6/Payment was not received by our officeSubsequently the account was closed and returned to our client on 1/16/Upon this close and return of the account to our client all credit reporting previously reported was removedBased on the dispute we have sent another request to have the account removed (cntrl # [redacted] )Consumer reporting agencies may take up to days or longer to update consumer reports and this is beyond our controlTo obtain current account status or information it will be necessary for you to correct the original creditor's billing office Sincerely, Focused Recovery Solutions, Inc Quality Assurance and Compliance Department

We have attached a letter that will be sent to Ms [redacted] todayBased on our investigation, we have concluded the account referenced was placed for collections with our company on 01/12/for $ [redacted] Typically, if an account is not paid in full within days of being placed with our office, it is reported to credit bureauThe account was paid off on 06/06/ Therefore, the account was accurately reported The credit bureaus have been updated already to reflect a paid status In addition, there has been no over-payment on the accountIf have further questions, they may be directed to the number on the letter

Our offices are in receipt of your correspondence detailing [redacted] 's complaint relating to Focused Recovery SolutionsBased on our investigation, we have concluded the account referenced was placed for collections with our company on 8/6/Payment was not received by our office Subsequently the account was closed and returned to our client on 1/16/Upon this close and return of the account to our client all credit reporting previously reported was removedBased on the dispute we have sent another request to have the account removed (cntrl # [redacted] )Consumer reporting agencies may take up to days or longer to update consumer reports and this is beyond our controlTo obtain current account status or information it will be necessary for you to correct the original creditor's billing office Sincerely,Focused Recovery Solutions, IncQuality Assurance and Compliance Department

Revdex.com spoke with [redacted] from the company and he stated that they only had accounts with this consumerOne of the accounts was sent back in and the other account was paid on September 29, [redacted] stated that they report to the credit bureaus and then the credit bureaus take action from there, they have no control over what the credit bureaus report

Dear [redacted] , Our office is in receipt of your correspondence detailing [redacted] complaint relating to Focused Recovery Solutions, Inc Please be advised that the contact information associated with the accounts placed with our office was provided by our client and the time of placement While researching her complaint, we did not find any call where [redacted] advised our agency not to contact her via cell phone [redacted] had four accounts with our agency that were placed with us by [redacted] They were placed in January 2014, February 2014, March 2014, and May As of today [redacted] cell phone number has been removed from our system and each of these accounts have been closed and returned back to our client [redacted] will not be contacted by our office regarding these accounts Thank you for your assistance in this matter Should you require anything further, please do not hesitate to contact our office Sincerely, [redacted] Director of Operations

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