The Forest City Weingart Produce

I am in receipt of your letter dated 4/3/regarding a potential complaint between [redacted] and Forest City Weingart Produce.Mr [redacted] purchased $worth of Asparagus on 3/29/from Forest City Weingart Produce, paying cash Mr [redacted] was unable to pihis purchase that day and asked if Forest City would hold the product until 3/30/ Forest City voluntarily agreed to hold the product for Mr [redacted] When Mr [redacted] arrived at Forest City on 3/30/to pihis Asparagus, he claimed the product he was given was different than what he paid for This was not the case because Forest City had no other Asparagus in inventory when he purchased the product on 3/29/ Mr [redacted] asked for his cash payment to be returned to him because he did not believe Forest City's claim the Asparagus he was given was what he purchased Forest City informed Mr [redacted] of its policy that all cash sales are final This information is clearly posted at Forest City for all customers to view Mr [redacted] was issued a house credit at Forest City and told he could use the credit to purchase any goods available, but would not be given his cash payment backI was not in the office when this transaction occurred and am finding out the hearsay information from Forest City employees and from this reportAfter taking time to review the situation, Forest City informed Mr [redacted] it will return his cash payment of $by the end of business on 4/7/2017.Please feel free to contact me with any further questions.Andy Weingart The Forest City-Weingart Produce Co 13-Cleveland Produce Terminal Cleveland, OH 216-881-W 216-881-F

I am in receipt of your letter dated 4/3/2017 regarding a potential complaint between [redacted] and Forest City Weingart Produce.Mr. [redacted] purchased $782 worth of Asparagus on 3/29/2017 from Forest City Weingart Produce, paying cash.  Mr. [redacted] was unable to pick-up his purchase that day...

and asked if Forest City would hold the product until 3/30/2017.  Forest City voluntarily agreed to hold the product for Mr. [redacted].  When Mr. [redacted] arrived at Forest City on 3/30/2017 to pick-up his Asparagus, he claimed the product he was given was different than what he paid for.  This was not the case because Forest City had no other Asparagus in inventory when he purchased the product on 3/29/2017.  Mr. [redacted] asked for his cash payment to be returned to him because he did not believe Forest City's claim the Asparagus he was given was what he purchased.  Forest City informed Mr. [redacted] of its policy that all cash sales are final.  This information is clearly posted at Forest City for all customers to view.  Mr. [redacted] was issued a house credit at Forest City and told he could use the credit to purchase any goods available, but would not be given his cash payment back. I was not in the office when this transaction occurred and am finding out the hearsay information from Forest City employees and from this report. After taking time to review the situation, Forest City informed Mr. [redacted] it will return his cash payment of $782 by the end of business on 4/7/2017.Please feel free to contact me with any further questions.Andy Weingart    The Forest City-Weingart Produce Co.  13-25 Cleveland Produce Terminal  Cleveland, OH 44115  216-881-3232 W  216-881-3235 F