Sign in

The Frontal Queen

11 West 7th Street, Los Angeles, California, United States, 90014

Sharing is caring! Have something to share about The Frontal Queen? Use RevDex to write a review
Reviews Wigs The Frontal Queen

The Frontal Queen Reviews (%countItem)

• Oct 14, 2023

Maria
It's been two weeks since I ordered this magic 🤣spray. I have to put this emoji cause for some reason they have't been clear about my purchasing. They told me it will only take 5 to 7 business days but it will be three weeks with this coming up. If you don't deliver what you kindly offered please return the money. I knew it, that"'s the reason I don't buy things through Facebook. I had the feeling something would not be right.

I purchased a custom made Lace front wig from this seller. When I met with her to have the wig installed the quality was poor and the wig did not fit
I purchased a custom lace front from the seller LA Frontal Queen who goes by the name *** on January 9, 2020. I gave my deposit of 107.25 on January 9, 2020. I followed her instructions on how to measure my head correctly from her website. I met with *** on February 1, 2020 at 1pm to have the wig installed and to pay the remaining balance of $767.00 in cash due to *** stating she accepts the balance in cash only. I informed *** that wig did not fit and she stated that she would charge me another *** to reconstruct the wig. I explained to *** I followed the instructions on her website on how to measure my head for the wig and she stated that my measurements were not correct. *** was very dismissive when I told her the wig did not fit and she did not care any only wanted my money. *** told me I could add wig clips in the wig and stated it was fine. When I left her home and went home I inspected the wig and realized it looked nothing like the wigs advertised on her instagram page and I am very disappointed in her business practices and I feel as though she should fix the wig or give me my money back. Her website on Instagram is called the frontalqueen and I can send you picture of the wig that she made for me.

Desired Outcome

I want my money back

+1

I received a product that did not look like the photo that I provided. I was told I would get a replacement but I have not.
I placed an order for a product from The Frontal Queen and provided photos (per request) of the style that I wanted. When I arrived I was not asked about the style I wanted nor was I given a mirror to see the final style when she was done. When I saw it, she saw the reaction on my face and could tell I was not pleased. We corresponded via text message and on 11/14, she said she would send a replacement unit at no charge. This was after I sent the unit back to her, and after several weeks of correspondence she stated she did not receive it. I did an investigation with the post office who confirmed that it was delivered to the right address. I sent a follow up on 12/9 requesting the status of the replacement unit and have not heard back. It's been almost two months from the initial service date and I do not have a replacement product. It's been 1 month since she said she was working on the new unit. At this point I've had to purchase another unit from a supplier I've previously used. I started losing my hair when my mom passed away, so must wear wigs for the foreseeable future.

Desired Outcome

I am seeking a refund because it has been 2 months and I do not have the product. I purchased it to wear but specifically for a trip which takes place in a week. I paid *** for this unit.

Customer Response • Mar 02, 2020

I have received the replacement product from the supplier. It was not the same product that I ordered, but I am evaluating the product to ensure it is the same quality.

Check fields!

Write a review of The Frontal Queen

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by adding a photo

The Frontal Queen Rating

Overall satisfaction rating

Address: 11 West 7th Street, Los Angeles, California, United States, 90014

Phone:

Show more...

Web:

This website was reported to be associated with The Frontal Queen.


This website was reported to be associated with The Frontal Queen.




Add contact information for The Frontal Queen

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated