The Fundamental Kitchen Reviews (%countItem)
The Fundamental Kitchen Rating
Address: 1044 Willow Dr, Delafield, Wisconsin, United States, 53018-1359
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+1 (414) 312-8105 |
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Last year my husband & I attended a cooking show at The Fundamental Kitchen. At the time we agreed to purchase a set of cookware plus two additional items. We went thru their finance company to pay. Supposedly after 3 on time payments, our cookware would be ordered. This did not happen. We made several payments totally approximately $1,000. About 3 months ago we stopped receiving monthly Bill's. We have now found out the The Fundamental Kitchen is closed.
We are playing phone tag so I'll email you to start.I called the *** home phone number the last 2 days to resolve this situations and the voicemail is full. I do not have an email on file for them. They have paid a portion of their cookware purchase and made those payments to the finance company and not to TFK Cooking Show. The paperwork they signed clearly states if they are unable to complete the payments they would be entitled to a product credit for any monies paid in. I will happily work with them to get them as much product that they want for the monies paid in. I will continue to reach out to them but if you can get them this info that would be helpful as well.Thanks
Hi-I spoke with the customer, ***. We have cordially come to an agreement. I will ship them products that they want, the value which exceeds the monies they have paid to date. They are also released from any further collection activity. I believe they are satisfied with this arrangement.Thank you
RE: Complaint #***We have received the agreed upon compensation of merchandise from The Fundamental Kitchen. We are satisfied with the results of the above complaint. With all of the uncertainty regarding the Coronovirus, I missed your communication asking for satisfaction of the complaint. Please upgrade our complaint to show that we are very satisfied with the results.Thank you
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.
Regards