The Funny Bone Comedy Club & Restaurant

Revdex.com spoke with [redacted] from the businessHe stated that they have had auto gratuity in the pastHowever, he is sending the customer a check for the amount and is sorry for the frustration caused by this event

[A default letter is provided here which indicates your acceptance of the business's
offer. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to meI will wait for the business to perform this action and, if it does, will consider this complaint resolvedIf the company does not perform as promised I can get back to you at: ***
Regards,
*** ***

Revdex.com spoke with [redacted] from the business. He stated that they have had auto gratuity in the past. However, he is sending the customer a check for the amount and is sorry for the frustration caused by this event.

Review: On 8/30/14 I only authorized and signed my receipt for 19.67. My Visa was charged for 22.37 which included a tip. I received poor service and purposefully did not leave 2.70 tip.Desired Settlement: I want the correct amount billed to my [redacted] 19.67 not 22.37!

Business

Response:

Revdex.com spoke with [redacted] from the business. He stated that they have had auto gratuity in the past. However, he is sending the customer a check for the amount and is sorry for the frustration caused by this event.

Consumer

Response:

[A default letter is provided here which indicates your acceptance of the business's offer. If you wish, you may update it before sending it.]

I have reviewed the offer made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. If the company does not perform as promised I can get back to you at: [redacted]

Regards,