The Garden Patch Grow Box

I placed an order mid May 20 26, and they took my money immediately out of my checking account.
I called them a week later because I had not gotten a confirmation email that the products have been shipped.
They then informed me that what I had ordered a week prior was out of stock and wouldn’t be in until mid June
So I told them I needed a refund because I couldn’t wait till mid June and I needed my money back as I paid for cash. I have no credit cards.
I waited over a week and called them and they informed me that they had credited my account. My debit card they credited me back the money. Which was a complete and false fabrication.
So I called my bank to have them find out what’s going on and they’re still perplexed too. Three weeks later I still don’t have my money back for an order that if their website would have been accurate would’ve denied my order telling me that it was out of stock. But no, they didn’t do that instead they greedily took my money and now it made me wait. Three weeks to get my money back. This company is an abomination to the American economy.
I would advise not buying anything from this company. Because they are messed up.

Frame would not hold tomato plant it collapsed

I received my three grow boxes in February 2020. I had no problem putting them together. I very much wanted these to work for me because I love to grow things and my age has slowed me down. They are not working too well as far as the product goes. My strawberries died except for one plant and the berries on it are too small to mess with. The tomatoes have blossom rot. I know what causes blossom rot and I have tried to keep them watered and I stay next to them all day trying to keep sufficient water in them but they continue to dry out. This product does not work, please don't waste your money on it as I have wasted time, money and water on this but it simply doesn't work for me. The pepper plants are hanging in there, but I don't have too much hope for them considering the problems iv'e had with the other plants. The water reservoir is way to small to accommodate the plants needs.

~Louise Brown.

Very, very. disappointed with the pots since They arrived. I watched,the video of the man planting the grow pots an it seem so simple. The pots (all 4 of them would not stay together. After much wasted time I called he company and was told to take pictures of them, (which I asked my neighbor to do), we sent the pictures via email about a week ago a week and you guessed it, they still did not reply. I'm not sure if I would recommend them to FRIEND ..

So far, my experience has not been like the video. First of all, the pieces did not snap in place. I had to use a screwdriver and a hammer to get the pins to snap on. On all of my boxes, the pins were impossible to snap off. I had to use a utility knife. And when it came time to pierce the pins into the cover, they bent and snapped. I had to cut a small hole in the cover to use the rest of them. Two of the hinged gates completely broke off when I tried to push them into position. I planted some seeds in one of them and some seedlings in a second one. The third one is still not ready to go, yet. I'm waiting to see what happens with the first two.

Complaint: [redacted] I am rejecting this response because:they did not have my card on file so they could not have refunded meI have spoken to them times in august and they still refuse to process the reinsI have checked with my bank, I'm not sure how they could refund me without the knowledge of which bank to send the money toI have been waiting since may for my refund, months Sincerely, [redacted]

I am showing the $credit was issued on May to Mr [redacted] I will escalate this to our management team and we will reach out to himHe should check his bank statements to make sure he received it

No sooner did I file my complaint , I received an email saying I have been refundedI told them this morning, I was contacting the Revdex.comMy ID # is [redacted] Thank You, Cindy Lovgren

12/20/2017: Mediator sent email to consumer requesting update.12/21/2017: Finally got them to send me a check, they are the worst to deal with!

No sooner did I file my complaint , I received an email saying I have been refundedI told them this morning, I was contacting the Revdex.comMy ID # is*** Thank You,
Cindy Lovgren

Complaint: ***
I am rejecting this response because:they did not have my card on
file so they could not have refunded meI have spoken to them times in august and they still refuse to process the reinsI have checked with my bank, I'm not sure how they could refund me without the knowledge of which bank to send the money toI have been waiting since may for my refund, months.
Sincerely,
*** ***

I am showing the $credit was issued on May to Mr***I will escalate this to our management team and we will reach out to himHe should check his bank statements to make sure he received it

No sooner did I file my complaint , I received an email saying I have been refunded. I told them this morning, I was contacting the Revdex.com. My ID # is[redacted].                             Thank You, ...

                       Cindy Lovgren

I am showing the $199.50 credit was issued on May 1 to Mr. [redacted]. I will escalate this to our management team and we will reach out to him. He should check his bank statements to make sure he received it.

Complaint: [redacted]
I am rejecting this response because:they did not have my card on...

file so they could not have refunded me. I have spoken to them 6 times in august and they still refuse to process the reins. I have checked with my bank, I'm not sure how they could refund me without the knowledge of which bank to send the money to. I have been waiting since may for my refund, 4 months. 
Sincerely,
[redacted]