The Granite Group Wholesalers LLC

Complaint ID#: *** Company Name: Granite Group Company Contact Name: *** *** Company Contact Phone: *** Company Contact Email: *** Consumer's Name: *** *** Revdex.com Staff Member (if you know): **No Response**
Complaint Information: ** *** claims he was provided poor service in the Plainfield CT Branch On further review with the branch Manager and the employee that was involved when ** *** came in he asked for a oil filter for General filter coThe employee sold him the filter he asked for, ** *** returned and said it was not the correct filter it did not fit so the salesperson explained that you need to to screeze it in that is how it is designed** ***r was not happy with that answer so the salesperson gave him a universal filter at no charge.The Granite group invests a lot of money and time in training our employees to be knowledgable and service mindedSent on: 1/20/11:22:AM