The Grant Motel

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THE GRANT MOTEL
*** ***
POBOX
HIGHWAY 285 GRANT, CO
***
re: complaint id#***
Sony it has
taken so long to respond, but Ms*** also opened a complaint with the Health Department and I was waiting for that to be closed before respondingYou can contact *** *** with Park County at *** for that disposition.
My response to the complaint:
Ms*** and her party did wake me up at 3:am on 6/25/telling me that my room was filled with bed bugs and they wanted their money backI refunded their money, but in no way confirmed their claim that there were bed bugs in my room or that they had been bittenHaving no knowledge of bed bugs, I spent the day on the phone with numerous extermination
companiesI also spent hours on the web informing myself with the various treatmentsI settled on *** and they came on 6/26/to treat my roomI have included their invoice and
reportNo evidence of bed bugs were found in the room, but it was still treated as I paid for that service to have them come to my motel from ***Ms*** did call me on or around
7/11/demanding money from meI told her I had a report from *** that showed I didn't have or ever had bed bugs- which I gave to herShe said the report didn't prove anything and that if I didn't give her money, she would destroy my Motel's reputationI told her that she had already cost me over $and I wouldn't give her anythingI had *** come again to my Motel on 7/31/to check for bed bugs because of the complaint Ms*** filed with the health departmentI have included a copy of that reportNo evidence of bed bugs was ever
found in room #I'm not sure what Ms*** is referring to at the end of her complaintI've paid for a day guarantee with ***I wouldn't have to pay $for *** to
come back and get rid of any bed bugsThey don't need to come back because I don't have any bed bugs