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The Great USA Store

PO Box 30111-182, Salt Lake City, Utah, United States, 84130-0111

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Reviews Online Retailer The Great USA Store

The Great USA Store Reviews (%countItem)

• Nov 18, 2020

The Great USA Store Response
I had the same exact experience as the following two people. The flag was supposed to be FREE with $4.95 shipping and it wasn't. My credit card showed a $49.95 charge. What the heck? What a scam! Called today but they kept hanging up on me after I complained and I was being nice about it!

• Oct 26, 2020

This company is a scam. They put adds on Instagram for products that you can supposedly can get Free just pay shipping. But they you look at your bank account and they charge you a $49,97 monthly membership fee without you agreeing to it. But when I called the company they claimed that I agreed to it. People need to be careful and make sure they don't get scammed. I wonder how many people don't pay attention to their bank accounts and this money is taken out every month.

The Great USA Store Response time Oct 26, 2020

Hello Revdex.com Representative,
Thanks for bringing Rebecca T claim to our attention. After reviewing the case, we have provided the following resolution based on supported documentation. Please let her know that we deeply apologize for any inconvenience have caused. We have refunded her charges already when she requested on email. Please allow 4-5 business days for the refund to reflect in the account. Feel free to contact us in they need any support.
We always strive for 100% Customer Satisfaction. While it is our hope and assumption that all of our members fully read our terms & conditions before signing up, it appears this specific member may not have. We hope that by taking this action we can finalize the complaint & move forward.
Regards,
Josh R
Customer Support Manager
[email protected]

• Oct 23, 2020

This company is a scam! In the small print they set up a monthly subscription and then items take forever or never ship. After canceling subscription they charged my account anyway. Then when you call for a refund all they want t do is offer is a discount. I had to threaten to get lawyer involved before they would cancel the subscription. DO NOT PURCHASE!!!

The Great USA Store Response time Oct 26, 2020

Hello Revdex.com representative,
Thank you for bringing to our attention the inquiring pertaining to Brandon B. Please let him know that we deeply apologize for any inconvenience our agent mishandling may have caused. Due to COVID-19, all the transport service has been affected that's why it takes time more than normal schedule. We have refunded charges in full. please allow 3-5 business days for the refund to reflect in the account.
We always strive for 100% Customer Satisfaction. We hope that by taking this action we can finalize the complaint & move forward.
Regards,
Mike C
Customer Support Manager
[email protected]

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Address: PO Box 30111-182, Salt Lake City, Utah, United States, 84130-0111

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