Complaint: [redacted] I am rejecting this response because:The business is lying outrightI have provided evidence from USPS to the Revdex.com that the vendor entered the incorrect zip code, resulting in the package going to the wrong address USPS Consumer Affairs suggested that the seller used an electronic address lookup when entering my address and selected the incorrect addressUSPS is willing to corroborate this by phone as well The seller refused to even contact USPS to help identify why the package went to the wrong address and told me, the consumer, that their package is my responsibility once it leaves their hands, which is absolutely absurd The seller, Nick, then told me that I should attempt to claim the insurance on the package, which he knew I could not doUSPS has an image of the package, with the incorrect zip code printed on itI save proved to the seller and to USPS that I provided the correct address including zip code, a fact that Nick at classic shaving continues to sidestepI attached to this response through the Revdex.com, a screenshot of the confirmation page from classic shaving's website showing that I entered the correct shipping address and zip codeI have already submitted proof to the Revdex.com from USPS stating that the seller entered the incorrect zip code on the packageThe rep at USPS Consumer affairs will corroborate this information Nick continues to defend his position instead of accepting responsibility for an error made either by him or his staffHe even went as far as to try and blame USPS for the error, suggesting that USPS changed the zip code on the packageOnce I sent the response from USPS to Nick, he then shifted the blame onto meHis behavior speaks volumes of his business acumen Sincerely, [redacted]
Complaint: [redacted] I am rejecting this response because:The business is lying outrightI have provided evidence from USPS to the Revdex.com that the vendor entered the incorrect zip code, resulting in the package going to the wrong address USPS Consumer Affairs suggested that the seller used an electronic address lookup when entering my address and selected the incorrect addressUSPS is willing to corroborate this by phone as well The seller refused to even contact USPS to help identify why the package went to the wrong address and told me, the consumer, that their package is my responsibility once it leaves their hands, which is absolutely absurd The seller, Nick, then told me that I should attempt to claim the insurance on the package, which he knew I could not doUSPS has an image of the package, with the incorrect zip code printed on itI save proved to the seller and to USPS that I provided the correct address including zip code, a fact that Nick at classic shaving continues to sidestepI attached to this response through the Revdex.com, a screenshot of the confirmation page from classic shaving's website showing that I entered the correct shipping address and zip codeI have already submitted proof to the Revdex.com from USPS stating that the seller entered the incorrect zip code on the packageThe rep at USPS Consumer affairs will corroborate this information Nick continues to defend his position instead of accepting responsibility for an error made either by him or his staffHe even went as far as to try and blame USPS for the error, suggesting that USPS changed the zip code on the packageOnce I sent the response from USPS to Nick, he then shifted the blame onto meHis behavior speaks volumes of his business acumen Sincerely, [redacted]