The Heights Real Estate Company

We just spent nearly 6 months with no natural gas in the building for our stove/oven due to a major leak back in May. It took them over 5 months to get the necessary repairs done. They gave us little to no information throughout, and didn't compensate us at all. Furthermore, when the gas was turned back on my unit had another leak because the plumbing company they hired didn't tighten one of the hoses properly. They never answer any phone calls or return them. They're impossible to get a hold of. Last month they switched automatic bill pay companies and told us to make sure we switched over because the other method would be shut down. I followed all the instructions to make sure we didn't make a late payment, and sure enough I got screwed when rent got taken out twice and it was Labor Day weekend so nobody could give me my 2000 bucks back until the following week. They're rude, unprofessional, and just don't seem to care.

We just spent nearly 6 months with no natural gas in the building for our stove/oven due to a major leak back in May. It took them over 5 months to get the necessary repairs done. They gave us little to no information throughout, and didn't compensate us at all. Furthermore, when the gas was turned back on my unit had another leak because the plumbing company they hired didn't tighten one of the hoses properly. They never answer any phone calls or return them. They're impossible to get a hold of. Last month they switched automatic bill pay companies and told us to make sure we switched over because the other method would be shut down. I followed all the instructions to make sure we didn't make a late payment, and sure enough I got screwed when rent got taken out twice and it was Labor Day weekend so nobody could give me my 2000 bucks back until the following week. They're rude, unprofessional, and just don't seem to care.